What users are saying about

Appian

Top Rated
159 Ratings

Mule ESB

20 Ratings

Appian

Top Rated
159 Ratings
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Score 8.3 out of 101

Mule ESB

20 Ratings
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Score 8.7 out of 101

Add comparison

Likelihood to Recommend

Appian

Depending on the area you want to implement, and the size of your business, Appian might be a perfect fit or a very bad decision. If you are a medium to large business with a lot of manual processes and work flows, then I would highly recommend Appian.For a lot of business needs there are a lot of very good open source solutions that would do a much better job. Ruby on Rails (RoR) is one example that comes to mind (but there are many many others such as NodeJS, ASP.net etc.). RoR creates applications quickly, has full source control, is easy to install and maintain, has a lot of 3rd party plugins to build your application quickly, integrates with technologies to allow scaling, multiple environments (dev, UAT, Prod etc) and has a huge web support presence.So basically pick the right tool for the job.
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Mule ESB

Mule works well in a large enterprise. Smaller companies may want to look at the Open Source version which lowers the investment. Mule handles complicated and straight forward transactions well. Mule Support can assist with foundational components and design paradigms, making it easier for developers to be on-boarded to build out the services required by the Business Unit.
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Pros

  • Appian allows us to link systems together with data being automatically obtained from different areas of different databases. This has removed the requirement for the user to go to a screen and manually input data which then needs to be re-checked by a Supervisor.
  • Appian enables us to react quickly to an ever changing regulatory environment.
  • The re-useable components within Appian enable us to build and deploy new, straightforward, processes quickly.
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  • As an ESB it provides great flexibility to add/remove systems in the integration easily. Highly scalable.
  • Supports any kind of system to be integrated, Supports Java.
  • Lightweight.
Ankit Goyal profile photo

Cons

  • Appian is in the middle of our IT architecture. But Appian does not have enough capacity for connection and it's too hard to develop some web services.
  • Appian must be easier to use like an exchange bus.
  • The user experience is poor. Appian UI is not flexible enough. We can not customize the different screens correctly.
Frederic Fernandez profile photo
  • Experienced resources will be required to build complex integrations.
  • It's not perfect to be used as ETL. There are other ETLs in the market which offer better features overall but when it comes to ESB features, Mule is much better.
Ankit Goyal profile photo

Likelihood to Renew

Appian9.5
Based on 11 answers
We recently renewed our license with Appian. We are convinced that its flexibility, relative ease of use, the support they provide, there mobile advancements and their general willingness and desire to see us succeed all contributed to our reason to renew our agreement with Appian
Michael Campbell, PMP,CSM profile photo
No score
No answers yet
No answers on this topic

Usability

Appian8.8
Based on 28 answers
  • limitation in the UI development
  • lack of client scripting language
  • lack of better debugging and tracing tools
Mina Labib profile photo
No score
No answers yet
No answers on this topic

Support

Appian8.3
Based on 52 answers
No good support was provided. With such a new and unusual language, and Appian widgets and their limitations and awful training - Appian is the only resource that can provide guidance to new developers. It is not like Java; one can "Google" and find the answers.
Leonid Spektor profile photo
No score
No answers yet
No answers on this topic

In-Person Training

Appian9.0
Based on 1 answer
As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.
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No score
No answers yet
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Online Training

Appian10.0
Based on 1 answer
Really great training platform. Very visual and easy to use.
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No score
No answers yet
No answers on this topic

Alternatives Considered

Conceptwave BPM that uses JavaScript Rhyno with libraries as its language, and JavaScript makes programming much more intuitive.
Leonid Spektor profile photo
It is a great product, just very expensive and did not have the connectors. For larger companies it works well and is very reliable, but it requires special skills and support staff to manage the performance and scaling attributes. Both tools can do the job, it just depends on the funding and the talent pool available
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Return on Investment

  • Learning curve it too big because documentation is too spread and voluminous, and training [is] a trash with mistakes and bad examples.
  • Once basic learning is done, a developer can become productive.
  • Overall, impact is positive since it takes the headache of browser compatibility and responsive layouts [away].
Leonid Spektor profile photo
  • Overall a great tool for complex integrations
Ankit Goyal profile photo

Pricing Details

Appian

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Appian More Information

Mule ESB

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Mule ESB More Information