Arcserve Cloud Services vs. Datto ALTO

StorageCraft Cloud Backup is scalable and easy to deploy and manage the product. In my opinion, it's great for MSPs or for anyone managing multiple sites where keeping standards is a priority. Compared to using ShadowProtect and Image Manager, it requires a lot less manual work to maintain and keep running smoothly. However options and customization are more restricted so I wouldn't recommend it for non-standard environments, or scenarios where each agent needs a different configuration.

Incentivized

Datto Alto has been best suited for our customers who do not have an extremely large amount of data (Less than 2TB). We have had issues with customers that had limitations to how useful the cloud option was based on their internet speed (Rural)

Incentivized

• Easy file and folder backup and restoring.
• Easy file and folder restoring with versioning.
• StorageCraft has great tools that allow you to spin up virtual machines from bare metal backups.

Incentivized

• Support.
• Consistency of Backup.
• Ability to test backups with scripts.
• Reporting.

Incentivized

• Reporting is not white-labelled and its design has room for improvement
• No automatic/scheduled virtual boot tests
• Customization is very limited

Incentivized

• local backup size limitations

Incentivized

I haven't used many others, but Acronis is one of them. Acronis seemed to break for me very easily, a problem I don't have with StorageCraft. I couldn't find Macrium in the list, but it also has given me issues that I don't have with StorageCraft. StorageCraft, as I said before, just works, and I don't have to worry about my data.

Incentivized

Datto has been the best so far for backing up servers. Support is quick to resolve issues, and the Code Red team during recovery is calming during the whole process. Recovery is easy to do and does not require reaching out to support for a hidden method to get the recovery to work

Incentivized

• Reduced manual workload on managing backups by 50% compared to ShadowProtect and Image Manager
• Increased profitability as its price is very competitive

Incentivized

• We are able to offer our customers a relatively inexpensive offsite data storage option that can also act as a stop-gap if they were to have major hardware failures
• we have not had any negative impacts from Datto
• The ease of installation/setup of Datto Alto has enabled us to mail out the device to a customer and have them plug it into their network to save us time delivering and setting up if the customer was a long distance from us.

Incentivized