Arcserve SaaS Backup vs. CloudAlly by OpenText

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Arcserve SaaS Backup
Score 9.0 out of 10
N/A
Arcserve SaaS Backup offers protection for data stored in Microsoft 365, Microsoft 365 Azure AD, Microsoft Dynamics 365, Salesforce, and Google Workspace.N/A
CloudAlly by OpenText
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
CloudAlly, now from Opentext, which acquired CloudAlly parent company Zix in December, 2021, aims to offer an easy and reliable backup solution for leading online services such as Office365, Google Apps, Box and Salesforce. CloudAlly subscriptions include: - Unlimited secure Amazon S3 storage and unlimited retention of daily archives - Archive storage in Amazon’s U.S., E.U. or Australia Data Centers - One-click non-destructive…
$2
user, month
Pricing
Arcserve SaaS BackupCloudAlly by OpenText
Editions & Modules
No answers on this topic
SharePoint Online and OneDrive backups for Business
$2
user, month
Backup Box for Business and Enterprise
$2
user, month
Gmail Backup
$2
user, month
Yahoo! Mail Backup
$2
user, month
IMAP Backup
$2
user, month
Amazon DynamoDB and SimpleDB Backups
$2
user, month
office-365-backup
$3
user, month
Google Apps Backup
$3
user, month
Salesforce Backup
$3
user, month
Offerings
Pricing Offerings
Arcserve SaaS BackupCloudAlly by OpenText
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Arcserve SaaS BackupCloudAlly by OpenText
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Arcserve SaaS BackupCloudAlly by OpenText
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Arcserve SaaS Backup
9.0
1 Ratings
0% above category average
CloudAlly by OpenText
-
Ratings
Management dashboard7.01 Ratings00 Ratings
Retention options10.01 Ratings00 Ratings
Encryption10.01 Ratings00 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
Arcserve SaaS Backup
9.0
1 Ratings
5% above category average
CloudAlly by OpenText
-
Ratings
Operational reporting and analytics8.01 Ratings00 Ratings
Ransomware Recovery10.01 Ratings00 Ratings
SaaS Backup
Comparison of SaaS Backup features of Product A and Product B
Arcserve SaaS Backup
9.5
1 Ratings
5% above category average
CloudAlly by OpenText
-
Ratings
SaaS Product Integration8.01 Ratings00 Ratings
Multiple Data Restoration Options10.01 Ratings00 Ratings
Data Auditing and Search10.01 Ratings00 Ratings
Data Storage in the Cloud or On-Premises10.01 Ratings00 Ratings
Best Alternatives
Arcserve SaaS BackupCloudAlly by OpenText
Small Businesses
Axcient x360Cloud
Axcient x360Cloud
Score 9.0 out of 10
Axcient x360Cloud
Axcient x360Cloud
Score 9.0 out of 10
Medium-sized Companies
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.7 out of 10
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.7 out of 10
Enterprises
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.7 out of 10
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Arcserve SaaS BackupCloudAlly by OpenText
Likelihood to Recommend
9.0
(1 ratings)
10.0
(1 ratings)
User Testimonials
Arcserve SaaS BackupCloudAlly by OpenText
Likelihood to Recommend
Arcserve
We have various customers within the insurance and law sectors that frequently have to refer back to legacy emails and documents and having the luxury of indefinite backups mean it’s incredibly convenient to recover these files in the event local copies have been deleted. Where it sometimes falls down is when customers have wanted to recover emails that have allegedly been sent/received by disgruntled employees, but were sent, read and deleted in between backup jobs.
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OpenText
CloudAlly is a great backup for Salesforce and Box that is cloud based for a reasonable monthly/annual cost. Thankfully, we have rarely had to use our backups, but the service has been very reliable. It is less appropriate if you are not storing a lot in any of the platforms that they backup
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Pros
Arcserve
  • Easy recovery
  • Low cost solution
  • Indefinite backups
  • Data sovereignty
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OpenText
  • Backup Services
  • Salesforce Backup
  • Box Backup
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Cons
Arcserve
  • Number of licensed users can be unclear at first glance.
  • Items created and deleted in between backup jobs are never backed up.
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OpenText
  • User interface could be easier to use
  • Backups in Salesforce could be easier to view
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Alternatives Considered
Arcserve
Barracuda Cloud to Cloud backup was never really given a fair comparison due to our existing relationships with Arcserve. From research and light sales meetings, the products seem to be the same premise with no real obvious benefit to either. Our choice was a matter of preference for vendor.
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OpenText
We chose CloudAlly because it had both Box and Salesforce as backup options so we were able to only setup one service, rather than two. The price point is also much better than OwnBackup, which was our second option. I like Skyvia for importing data, but their interface is not as easy to use.
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Return on Investment
Arcserve
  • Being so cheap, it’s easy to package and sell as a service.
  • Being so convenient, it sometimes can drain internal resource as clients can rely on it too much.
  • Great sales/pre-sales team that can assist.
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OpenText
  • Extra layer of protection on our data
  • Ability to retrieve past data if an issue occurs
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ScreenShots

CloudAlly by OpenText Screenshots

Screenshot of Your ally in the cloudScreenshot of Screenshot of Simple upfront pricing with no hidden fee's