Arcserve UDP vs. Forcepoint Data Guard

If I were speaking to a fellow Managed Service Provider, I would likely NOT recommend this product. There are simply too many other tools out there that are better hitting this particular market. And the pain points that we do have with them are especially difficult because of our business model. However in speaking to pretty much anyone else in IT/Disaster Recovery this is an enterprise tool built to handle anything you throw at it. UNC paths and linking backup servers to one another, the flexibility of the tool allows for maximum cost savings if you build it right.

Incentivized

Scenarios where this solution suits well - 1) Zero Trust Network - wherever client wants a perfect ZTN enabled network + Compliant with standards like NIST 2) Huge Data / VIDEO transfer with cloud/AWS solutions like CDN and CloudFront - Able to connect easily 3) Hybrid networks - connect with various security policies 4) Secure data transfer which has UDP needs for traffic like syslog/UDP VoIP ports need

Incentivized

• It is reliable and once it is up and running you do not need to worry about it.
• It is flexible; you can use it to backup on-prem or in the cloud.
• Backup and DR

Incentivized

• Integrates extremely well with client's SIEM environment
• Secure Data transfer / bidirectional
• Syslog capabilities which helps us to parse the logs well enough
• Less time / Fast

Incentivized

• Notifications - on the odd occasion something doesn't work, I get way too many email notifications!
• Explanation of issues - sometimes when there is a problem, the explanation is a bit lacking in the logs as to why
• Flagging of errors - sometimes minor errors just get a warning flag, and it doesn't really notify you that they are there.

Incentivized

• I wonder if we can think of integrating it with Firewall Rule Management solutions like Tufin, not sure if API supports or not.
• Custom Reporting capabilities tailored for CISO/GISO level client folks
• Automation /ease of custom scripting - assistance from Forcepoint support for the same

Incentivized

It works great in our infrastructure, we have reduced the risk of losing information at a lower TCO compared to other solutions. The implementation process was precise and fast and upgrades have always been smooth. It delivers what it promises.

Incentivized

Pretty good--I haven't actually had to call them much so it's hard to say. The box works well enough and most of my issues have been related to the rest of my network, rather than the appliance itself.

Incentivized

Arcserve [UDP] has stood the test of time due to its low cost-to-feature value proposition for our company. We have ultimately decided to move to a more MSP-friendly product in N-Able Backup, but Arcserve [UDP] kept us around for years with their reliable and inexpensive product that delivered above and beyond technologically of their competitors throughout all that time.

Incentivized

1) Good satisfactory overall support 2) Relatively straight forward installation 3) Data Security 4) Cloud support which is big plus / multi cloud as well. Most of the clients are also very intelligent since they refer Gartner and other reports for statistical data. They do their homework well in advance hence we have to make sure we know the product well

Incentivized

• We have been able to keep our clients' costs low and add advanced features with no additional overhead for us in licensing.
• It does however cost us a significant amount of additional technician time to review backups each day compared to other products aimed in our vertical.

Incentivized

• Since we are from cyber security, we are engaged in a multi-year relationship with clients that are interested in deploying ForcePoint.
• We have been strong pipeline in our current PoVs for European clients that are interested in this solution. They just want extended support to deploy it end-to-end
• Less costly training mandates, good training material available on the net

Incentivized