What users are saying about
27 Ratings
Top Rated
129 Ratings
27 Ratings
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Score 6 out of 100
Top Rated
129 Ratings
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Score 7.9 out of 100

Attribute Ratings

  • Armor is rated higher in 1 area: Likelihood to Recommend
  • Forcepoint Web Security is rated higher in 1 area: Support Rating

Likelihood to Recommend

7.7

Armor

77%
13 Ratings
7.4

Forcepoint Web Security

74%
72 Ratings

Likelihood to Renew

Armor

N/A
0 Ratings
10.0

Forcepoint Web Security

100%
2 Ratings

Usability

Armor

N/A
0 Ratings
8.0

Forcepoint Web Security

80%
1 Rating

Support Rating

7.8

Armor

78%
26 Ratings
9.0

Forcepoint Web Security

90%
2 Ratings

Implementation Rating

Armor

N/A
0 Ratings
8.0

Forcepoint Web Security

80%
2 Ratings

Likelihood to Recommend

Armor

Armor gives you what you need to be successful regardless of technical ability. If you can maintain the systems yourself, you are definitely ahead of the game with their service. If you're not prepared to configure and maintain the systems, they do a pretty good job of getting it set up during the onboarding process so that you don't need to dig into the technical guts too much. If you find yourself in over your head, their support staff can handle it for you in most cases.
Anonymous | TrustRadius Reviewer

Forcepoint Web Security

It is very well suited for [an] environment where the internet usage is high and most business applications are either cloud or internet-based e.g. SAP, GST, E-way billings, etc. It is not appropriate for organizations where the hardware is not being updated for a long time as it requires good hardware to run it without any hassle.
Jai Soni | TrustRadius Reviewer

Pros

Armor

  • Security - we have requirements met right out of the box and the implementation of new resources is done with security in mind.
  • Speed - We can scale resources easy and the infrastructure is fast and efficient.
  • Responsiveness - Support tickets are handled very fast with almost immediate solutions.
LJ Wilson | TrustRadius Reviewer

Forcepoint Web Security

  • It prevents users from accessing websites that may have recently been created for the purpose of distributing malware.
  • It prevents users from accidentally or intentionally accessing websites that are considered inappropriate for a work environment.
  • It allows us to create different policies for different teams in our organization.
Anonymous | TrustRadius Reviewer

Cons

Armor

  • Authentication and access against the secure messaging portal is overkill when the response I'm logging in to see merely says, "yes, we have your message. An agent will respond shortly". There should be an option to receive updates like this through email.
  • The online portal that allows us to clone servers is very slow to respond. More than once I've spun up an additional server due to the lack of visual feedback on the initial request.
  • The web application firewall does not seem to be sophisticated enough to differentiate between logged in administrators and end users. We use a CMS system which allows admins to create scripts. These often get barred by the WAF even though they are not malicious.
Anonymous | TrustRadius Reviewer

Forcepoint Web Security

  • The user access logs contain a lot of useless information. I understand this is very hard to tackle as I've seen this across any product that logs web activity.
  • I would like to see more customization options of website block pages.
Anonymous | TrustRadius Reviewer

Pricing Details

Armor

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Forcepoint Web Security

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Armor

No score
No answers yet
No answers on this topic

Forcepoint Web Security

Forcepoint Web Security 10.0
Based on 2 answers
It is very stable, the organisation has "locked in" the product and has no plans to change or try another product. We have already renewed our 2019-2020 licenses. It is user friendly and people catch on easily when they first use it. The only downtime is when we install Microsoft updates!It has excellent reporting which help in determining how the organisation's Internet is used and also during both internal and external IT audits.
Junie Johwa | TrustRadius Reviewer

Usability

Armor

No score
No answers yet
No answers on this topic

Forcepoint Web Security

Forcepoint Web Security 8.0
Based on 1 answer
Despite the intimidating Linux CLI when you use the appliance for troubleshooting, the web security usability compensates as most of the Administration of the system is done there. It is GUI based and has an easy to use UI where one can navigate around rather easily like getting reports, checking alerts, looking the whole setup under deployment to check if all services are running in one place though there are other parts to the system.
Junie Johwa | TrustRadius Reviewer

Support Rating

Armor

Armor 7.8
Based on 26 answers
Approximately 50% of all messages we receive are automated. Either that an agent will be assigned, has been assigned, or a ticket is closed. I'd like to see more 'real' interaction, and less box ticking, though I appreciate process has to be followed. That's the one point off. Everything else is very good.
Anonymous | TrustRadius Reviewer

Forcepoint Web Security

Forcepoint Web Security 9.0
Based on 2 answers
The is a quick first response to acknowledge your issue and the Engineers never take more than two hours to fix an issue and we hardly get issues looking at the fact that the system is pretty stable. There is also a robust Knowledge Base in the site for known problems.
Junie Johwa | TrustRadius Reviewer

Implementation Rating

Armor

No score
No answers yet
No answers on this topic

Forcepoint Web Security

Forcepoint Web Security 8.0
Based on 2 answers
Research known issues with upgrading from the Support Knowledge base, this will enable you avoid road blocks along the way and reduce your dependence on Forcepoint Support
Junie Johwa | TrustRadius Reviewer

Alternatives Considered

Armor

No answers on this topic

Forcepoint Web Security

To be honest, once using Forcepoint for our Web Security, I have not wanted to look anywhere else. The dashboard gives me quick insight of threats, productivity, and bandwidth usage. Again, this is a layer in my security and it fills many holes. I feel safe and I do like I can just let it do its thing
Justin Leos | TrustRadius Reviewer

Return on Investment

Armor

No answers on this topic

Forcepoint Web Security

  • The design of Forcepoint Web Security [in my opinion] does not lend itself well to remote workers. This was obvious [to me] before the pandemic and was only more evident with the pandemic.
  • Quality control of Forcepoint Web Security software requires staff time and resources to administer and upgrade. It is refreshing to see the administration [needs to be] reduced with a cloud-based solution.
Anonymous | TrustRadius Reviewer

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