What users are saying about
27 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6 out of 100
Based on 27 reviews and ratings
Top Rated
129 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.9 out of 100
Based on 129 reviews and ratings
Attribute Ratings
- Armor is rated higher in 1 area: Likelihood to Recommend
- Forcepoint Web Security is rated higher in 1 area: Support Rating
Likelihood to Recommend
7.7
Armor
77%
13 Ratings

7.4
Forcepoint Web Security
74%
72 Ratings
Likelihood to Renew
Armor
N/A
0 Ratings

10.0
Forcepoint Web Security
100%
2 Ratings
Usability
Armor
N/A
0 Ratings

8.0
Forcepoint Web Security
80%
1 Rating
Support Rating
7.8
Armor
78%
26 Ratings

9.0
Forcepoint Web Security
90%
2 Ratings
Implementation Rating
Armor
N/A
0 Ratings

8.0
Forcepoint Web Security
80%
2 Ratings
Likelihood to Recommend
Armor
Armor gives you what you need to be successful regardless of technical ability. If you can maintain the systems yourself, you are definitely ahead of the game with their service. If you're not prepared to configure and maintain the systems, they do a pretty good job of getting it set up during the onboarding process so that you don't need to dig into the technical guts too much. If you find yourself in over your head, their support staff can handle it for you in most cases.

Verified User
Engineer in Information Technology
Information Technology and Services Company, 1-10 employeesForcepoint Web Security
It is very well suited for [an] environment where the internet usage is high and most business applications are either cloud or internet-based e.g. SAP, GST, E-way billings, etc. It is not appropriate for organizations where the hardware is not being updated for a long time as it requires good hardware to run it without any hassle.
International Business
Dabur India LimitedImport & Export, 5001-10,000 employees
Pros
Armor
- Security - we have requirements met right out of the box and the implementation of new resources is done with security in mind.
- Speed - We can scale resources easy and the infrastructure is fast and efficient.
- Responsiveness - Support tickets are handled very fast with almost immediate solutions.
Senior Software Engineer Team Lead
Lindsey SoftwareComputer Software, 1-10 employees
Forcepoint Web Security
- It prevents users from accessing websites that may have recently been created for the purpose of distributing malware.
- It prevents users from accidentally or intentionally accessing websites that are considered inappropriate for a work environment.
- It allows us to create different policies for different teams in our organization.

Verified User
Engineer in Information Technology
Utilities Company, 201-500 employeesCons
Armor
- Authentication and access against the secure messaging portal is overkill when the response I'm logging in to see merely says, "yes, we have your message. An agent will respond shortly". There should be an option to receive updates like this through email.
- The online portal that allows us to clone servers is very slow to respond. More than once I've spun up an additional server due to the lack of visual feedback on the initial request.
- The web application firewall does not seem to be sophisticated enough to differentiate between logged in administrators and end users. We use a CMS system which allows admins to create scripts. These often get barred by the WAF even though they are not malicious.

Verified User
C-Level Executive in Information Technology
Information Technology and Services Company, 1-10 employeesForcepoint Web Security
- The user access logs contain a lot of useless information. I understand this is very hard to tackle as I've seen this across any product that logs web activity.
- I would like to see more customization options of website block pages.

Verified User
Employee in Information Technology
Education Management Company, 51-200 employeesPricing Details
Armor
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Forcepoint Web Security
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Armor
No score
No answers yet
No answers on this topic
Forcepoint Web Security
Forcepoint Web Security 10.0
Based on 2 answers
It is very stable, the organisation has "locked in" the product and has no plans to change or try another product. We have already renewed our 2019-2020 licenses. It is user friendly and people catch on easily when they first use it. The only downtime is when we install Microsoft updates!It has excellent reporting which help in determining how the organisation's Internet is used and also during both internal and external IT audits.
Senior Infrastructure Analyst
Mascom WirelessTelecommunications, 201-500 employees
Usability
Armor
No score
No answers yet
No answers on this topic
Forcepoint Web Security
Forcepoint Web Security 8.0
Based on 1 answer
Despite the intimidating Linux CLI when you use the appliance for troubleshooting, the web security usability compensates as most of the Administration of the system is done there. It is GUI based and has an easy to use UI where one can navigate around rather easily like getting reports, checking alerts, looking the whole setup under deployment to check if all services are running in one place though there are other parts to the system.
Senior Infrastructure Analyst
Mascom WirelessTelecommunications, 201-500 employees
Support Rating
Armor
Armor 7.8
Based on 26 answers
Approximately 50% of all messages we receive are automated. Either that an agent will be assigned, has been assigned, or a ticket is closed. I'd like to see more 'real' interaction, and less box ticking, though I appreciate process has to be followed. That's the one point off. Everything else is very good.

Verified User
C-Level Executive in Information Technology
Information Technology and Services Company, 1-10 employeesForcepoint Web Security
Forcepoint Web Security 9.0
Based on 2 answers
The is a quick first response to acknowledge your issue and the Engineers never take more than two hours to fix an issue and we hardly get issues looking at the fact that the system is pretty stable. There is also a robust Knowledge Base in the site for known problems.
Senior Infrastructure Analyst
Mascom WirelessTelecommunications, 201-500 employees
Implementation Rating
Armor
No score
No answers yet
No answers on this topic
Forcepoint Web Security
Forcepoint Web Security 8.0
Based on 2 answers
Research known issues with upgrading from the Support Knowledge base, this will enable you avoid road blocks along the way and reduce your dependence on Forcepoint Support
Senior Infrastructure Analyst
Mascom WirelessTelecommunications, 201-500 employees
Alternatives Considered
Armor
No answers on this topic
Forcepoint Web Security
To be honest, once using Forcepoint for our Web Security, I have not wanted to look anywhere else. The dashboard gives me quick insight of threats, productivity, and bandwidth usage. Again, this is a layer in my security and it fills many holes. I feel safe and I do like I can just let it do its thing
IT Manager
VNA Hospice & Palliative Care of Southern CaliforniaHospital & Health Care, 201-500 employees
Return on Investment
Armor
No answers on this topic
Forcepoint Web Security
- The design of Forcepoint Web Security [in my opinion] does not lend itself well to remote workers. This was obvious [to me] before the pandemic and was only more evident with the pandemic.
- Quality control of Forcepoint Web Security software requires staff time and resources to administer and upgrade. It is refreshing to see the administration [needs to be] reduced with a cloud-based solution.

Verified User
Strategist in Information Technology
Government Administration Company, 5001-10,000 employees