ASG-Remote Desktop vs Parallels Desktop

Likelihood to Recommend

If multiple sets of credentials and User Directories are involved across the servers you're connecting to, this is a huge help in organizing them all and managing changes over time. Having multiple concurrent server connections in tabs instead of separate windows is also much more convenient. While we're only using RDP, there are multiple connection methods to facilitate a mixed environment.

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Verified User

Director in Research & Development

Financial Services Company, 1-10 employees

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Obviously, Parallels Desktop is ideal for any instances where you need to run an operating system other than what you are currently running. For this, it is very well suited. The ease of installation and setup of those operating systems within Parallels has gotten easier and easier over the years and it is now at the point that it is perhaps the easiest VM software to use.

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Verified User

Engineer in Customer Service

Consumer Electronics Company, 1001-5000 employees

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Feature Rating Comparison

ASG-Remote Desktop

Parallels Desktop

File transfer

Secure remote access with Smart Card authentication

Access to sleeping/powered-off computers

Over-the-Internet remote session

Remote management of servers & workstations

Remote Active Directory® management

Centralized management dashboard

Session record

Multi-platform remote control

Screen sharing

Instant message

Monitoring and Alerts

Pros

Organize remote desktop connections
Provide easy and fast connections
Backup and restore configurations

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Tina Cline

IT Support Specialist

270net TechnologiesInformation Technology and Services, 11-50 employees

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Run the Bootcamp partition in a running macOS session.
Integrate in both directions: copy/paste text, open files in both directions, integrate the file system, to read and write files in either direction.
Using the same hardware and network connection.
Run Clickshare in a Windows session, when the Mac-version fails due to non-updated system firmware updates.

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Stefan Boeykens

sr. BIM Manager

D-studioConstruction, 1-10 employees

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Cons

I'd like to be able to tag computers by criteria (ie location, function, etc) then be able to sort them in the left-hand pane.

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Steve P

Information Technology Manager

Human Resources FirmHuman Resources, 51-200 employees

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Price: While Parallels offers great functionality and support for their price, there are free options available that satisfy my needs, namely, VirtualBox.
3D Performance: This is less of a knock against Parallels, and rather a shortcoming of virtualization in general - it's hard to get "bare metal" performance from a virtual machine when using 3D applications.
Upgrade Justification: For some time, Parallels has struggled to justify an upgrade to its users, other than "compatibility" with the latest MacOS. This continues to be the case.

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Verified User

Engineer in Research & Development

Pharmaceuticals Company, 5001-10,000 employees

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Usability

No score

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Parallels Desktop 8.0

Based on 1 answer

It has a good integration, including the connection of peripherals. Taking files back and forth works well and I can attach my Home drive as a network drive in Windows. There is even integration with iCloud and other macOS services. There are also a few different display modes which are useful and fleixible (coherence, windowed, full-screen with multiple screens)

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Stefan Boeykens

sr. BIM Manager

D-studioConstruction, 1-10 employees

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Support

No score

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Parallels Desktop 4.0

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So, this rating is a little skewed toward older behavior from Parallels, as I haven't had to contact them recently. However, in an older version of Parallels, an "update" included pop-ups urging users to upgrade to the latest version, implying that their current version wouldn't work for the latest MacOS. I found it very frustrating to be getting ads for a new version of the software in a version I had already paid for. I contacted support about this and got a generic, uncaring response. It was pretty disappointing.

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Verified User

Engineer in Research & Development

Pharmaceuticals Company, 5001-10,000 employees

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Implementation

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Parallels Desktop 9.0

Based on 1 answer

The only advice I can provide is think about who is using the product and build the image based on the true needs of the user.

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Denise Wade

IT support specialist /Mac Support

Graduate CenterInformation Technology and Services, 5001-10,000 employees

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Alternatives Considered

ASG-Remote is very flexible and with so many options available it makes the configuration you want for your setup super simple. Other products do not offer the extra features for database and reporting. As well, it offers all the connection types you can possibly think of. The ability to automate tasks for regular servers and workstations is amazing!

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Tina Cline

IT Support Specialist

270net TechnologiesInformation Technology and Services, 11-50 employees

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It's cheaper for one, it also is the company's sole focus so you know it is getting a lot of support on their end. I also feel it is easier to use. It is its own standalone and doesn't have any other flavors or variations like VMware. One stop software solution that works.

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Damien Dolan

Business Analyst Developer

SilberlineChemicals, 501-1000 employees

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Return on Investment

Saves DevOps team time recovering from forgotten credentials.
Saves DevOps team time from recovering lost/misplaced connection info.

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Verified User

Director in Research & Development

Financial Services Company, 1-10 employees

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It has greatly reduced the amount that we were spending on separate machines. Now having one Mac is enough to run Windows, Mac and Linux all in one machine.
I have a reason to believe that it's much easier for IT to set someone up on Parallels Desktop than VMWare or Virtual Box and users are significantly happier with the former option.

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Verified User

Consultant in Professional Services

Computer Software Company, 1001-5000 employees

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