What users are saying about
12 Ratings
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Score 9 out of 101
42 Ratings
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Score 8.1 out of 101

Likelihood to Recommend

ASG-Remote Desktop

If multiple sets of credentials and User Directories are involved across the servers you're connecting to, this is a huge help in organizing them all and managing changes over time. Having multiple concurrent server connections in tabs instead of separate windows is also much more convenient. While we're only using RDP, there are multiple connection methods to facilitate a mixed environment.
No photo available

Parallels Desktop

Obviously, Parallels Desktop is ideal for any instances where you need to run an operating system other than what you are currently running. For this, it is very well suited. The ease of installation and setup of those operating systems within Parallels has gotten easier and easier over the years and it is now at the point that it is perhaps the easiest VM software to use.
No photo available

Feature Rating Comparison

Remote Administration

ASG-Remote Desktop
9.6
Parallels Desktop
9.1
File transfer
ASG-Remote Desktop
8.0
Parallels Desktop
9.7
Secure remote access with Smart Card authentication
ASG-Remote Desktop
10.0
Parallels Desktop
Access to sleeping/powered-off computers
ASG-Remote Desktop
10.0
Parallels Desktop
10.0
Over-the-Internet remote session
ASG-Remote Desktop
10.0
Parallels Desktop
9.6
Remote management of servers & workstations
ASG-Remote Desktop
10.0
Parallels Desktop
10.0
Remote Active Directory® management
ASG-Remote Desktop
10.0
Parallels Desktop
9.0
Centralized management dashboard
ASG-Remote Desktop
8.4
Parallels Desktop
8.4
Session record
ASG-Remote Desktop
10.0
Parallels Desktop
10.0
Multi-platform remote control
ASG-Remote Desktop
10.0
Parallels Desktop
9.4
Screen sharing
ASG-Remote Desktop
Parallels Desktop
7.0
Instant message
ASG-Remote Desktop
Parallels Desktop
10.0
Monitoring and Alerts
ASG-Remote Desktop
Parallels Desktop
7.0

Pros

ASG-Remote Desktop

  • Organize remote desktop connections
  • Provide easy and fast connections
  • Backup and restore configurations
Tina Cline profile photo

Parallels Desktop

  • Run the Bootcamp partition in a running macOS session.
  • Integrate in both directions: copy/paste text, open files in both directions, integrate the file system, to read and write files in either direction.
  • Using the same hardware and network connection.
  • Run Clickshare in a Windows session, when the Mac-version fails due to non-updated system firmware updates.
Stefan Boeykens profile photo

Cons

ASG-Remote Desktop

  • I'd like to be able to tag computers by criteria (ie location, function, etc) then be able to sort them in the left-hand pane.
Steve P profile photo

Parallels Desktop

  • Price: While Parallels offers great functionality and support for their price, there are free options available that satisfy my needs, namely, VirtualBox.
  • 3D Performance: This is less of a knock against Parallels, and rather a shortcoming of virtualization in general - it's hard to get "bare metal" performance from a virtual machine when using 3D applications.
  • Upgrade Justification: For some time, Parallels has struggled to justify an upgrade to its users, other than "compatibility" with the latest MacOS. This continues to be the case.
No photo available

Usability

ASG-Remote Desktop

No score
No answers yet
No answers on this topic

Parallels Desktop

Parallels Desktop 8.0
Based on 1 answer
It has a good integration, including the connection of peripherals. Taking files back and forth works well and I can attach my Home drive as a network drive in Windows. There is even integration with iCloud and other macOS services. There are also a few different display modes which are useful and fleixible (coherence, windowed, full-screen with multiple screens)
Stefan Boeykens profile photo

Support

ASG-Remote Desktop

No score
No answers yet
No answers on this topic

Parallels Desktop

Parallels Desktop 4.0
Based on 1 answer
So, this rating is a little skewed toward older behavior from Parallels, as I haven't had to contact them recently. However, in an older version of Parallels, an "update" included pop-ups urging users to upgrade to the latest version, implying that their current version wouldn't work for the latest MacOS. I found it very frustrating to be getting ads for a new version of the software in a version I had already paid for. I contacted support about this and got a generic, uncaring response. It was pretty disappointing.
No photo available

Implementation

ASG-Remote Desktop

No score
No answers yet
No answers on this topic

Parallels Desktop

Parallels Desktop 9.0
Based on 1 answer
The only advice I can provide is think about who is using the product and build the image based on the true needs of the user.
Denise Wade profile photo

Alternatives Considered

ASG-Remote Desktop

ASG-Remote is very flexible and with so many options available it makes the configuration you want for your setup super simple. Other products do not offer the extra features for database and reporting. As well, it offers all the connection types you can possibly think of. The ability to automate tasks for regular servers and workstations is amazing!
Tina Cline profile photo

Parallels Desktop

It's cheaper for one, it also is the company's sole focus so you know it is getting a lot of support on their end. I also feel it is easier to use. It is its own standalone and doesn't have any other flavors or variations like VMware. One stop software solution that works.
Damien Dolan profile photo

Return on Investment

ASG-Remote Desktop

  • Saves DevOps team time recovering from forgotten credentials.
  • Saves DevOps team time from recovering lost/misplaced connection info.
No photo available

Parallels Desktop

  • It has greatly reduced the amount that we were spending on separate machines. Now having one Mac is enough to run Windows, Mac and Linux all in one machine.
  • I have a reason to believe that it's much easier for IT to set someone up on Parallels Desktop than VMWare or Virtual Box and users are significantly happier with the former option.
No photo available

Pricing Details

ASG-Remote Desktop

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Parallels Desktop

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

ASG-Remote Desktop
10.0
Parallels Desktop
8.7

Usability

ASG-Remote Desktop
Parallels Desktop
8.0

Support

ASG-Remote Desktop
Parallels Desktop
4.0

Implementation

ASG-Remote Desktop
Parallels Desktop
9.0

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