What users are saying about
3 Ratings
13 Ratings
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Score 5.3 out of 100
3 Ratings
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Score 5 out of 100

Likelihood to Recommend

AT&T Office@Hand

[I believe] if you do not want to get your phone calls. If you do not want to get your voice mails. If you want to spend hours on the phone or on email trying to get issues resolved that seldom get resolved for as long as you have the service, then this is the company for you. And if you want all of your employees complaining to you that their phones do not work, and you want to lose money due to missing phone calls (lost business, etc) sign up at Office at Hand, [I think] they will not disappoint you in the things listed above.
mark strunk | TrustRadius Reviewer

Webinato

Low-bandwidth environments seemed to prefer Google Hangout.
Stefano M. Rivolta | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

AT&T Office@Hand
8.7
Webinato
High quality audio
AT&T Office@Hand
8.0
Webinato
High quality video
AT&T Office@Hand
8.0
Webinato
Low bandwidth requirements
AT&T Office@Hand
10.0
Webinato
Mobile support
AT&T Office@Hand
9.0
Webinato

Screen Sharing

AT&T Office@Hand
9.5
Webinato
Desktop sharing
AT&T Office@Hand
10.0
Webinato
Whiteboards
AT&T Office@Hand
9.0
Webinato

Online Meetings / Events

AT&T Office@Hand
9.6
Webinato
Calendar integration
AT&T Office@Hand
10.0
Webinato
Meeting initiation
AT&T Office@Hand
9.0
Webinato
Integrates with social media
AT&T Office@Hand
10.0
Webinato
Record meetings / events
AT&T Office@Hand
9.0
Webinato
Slideshows
AT&T Office@Hand
10.0
Webinato

Online Events Collaboration

AT&T Office@Hand
9.3
Webinato
Live chat
AT&T Office@Hand
9.0
Webinato
Audience polling
AT&T Office@Hand
10.0
Webinato
Q&A
AT&T Office@Hand
9.0
Webinato

Online Events Security

AT&T Office@Hand
9.7
Webinato
User authentication
AT&T Office@Hand
10.0
Webinato
Participant roles & permissions
AT&T Office@Hand
9.0
Webinato
Confidential attendee list
AT&T Office@Hand
10.0
Webinato

Pros

AT&T Office@Hand

  • It can handle multiple simultaneous voices very efficiently.
  • Access across multiple devices seamlessly.
  • The voice clarity is not compromised at all.
Anonymous | TrustRadius Reviewer

Webinato

  • Registration page
  • On-site technical help
Anonymous | TrustRadius Reviewer

Cons

AT&T Office@Hand

  • It can include the video facility as well making it a wholesome experience for users.
  • It sometimes malfunctions when the limited number of participants exceed.
  • Early logins create an unwanted advantage to some participants. It should not be.
Anonymous | TrustRadius Reviewer

Webinato

  • Aesthetics - in short, there are many competiting softwares and web platforms that have sharper visual qualities and more intuitive design. As the digital divide shrinks, users desire simple, easy-to-learn interfaces. More tech-savvy and higher production quality users will dig deeper for the more granular elements that omNovia supports so well. Also even more customizable webinar environments; perhaps more detailed themes.
  • Hand in hand with the UI renovaton, I'd suggest a company rebranding. Instead of appealing to the corporate environments, I think the technology and applications omNovia represent can have a much wider use case.
  • Mobile - going more mobile than omNovia already is. Products like Bambuser and Adobe Connect have a more integrated and intuitive mobile apps that simply out perform OmNovia.
Stefano M. Rivolta | TrustRadius Reviewer

Likelihood to Renew

AT&T Office@Hand

No score
No answers yet
No answers on this topic

Webinato

Webinato 5.5
Based on 2 answers
Even though OmNovia offers great products, our recent account rep has been difficult to deal with. We are being charged for services we've never been charged for before. She is responsive and helpful but we were not aware of these additional charges when making our deal with our previous rep.
Anonymous | TrustRadius Reviewer

Alternatives Considered

AT&T Office@Hand

Horrible. Collaberate was a little slow at times in responding, but they never just left us hanging with unresolved issues. I am now going with a local guy so I do not have to deal with this stuff. I get very irritated when I am transferred to someone over seas that English is not their first language, and they are working off of a script.Although some of them were more helpful than my assigned migration person.
mark strunk | TrustRadius Reviewer

Webinato

Having an assortment of licenses at my disposal with different web platform products was key given the clients included embassies, consulates, universities, etc. all over the world in different bandwidth environments, with different media equipment available, etc. omNovia performed well for the users with moderate to high bandwidth and higher quality equipment. Low-bandwith users did use the audio chat function but preferred less intense platforms that allowed for video. Other products: Watchitoo, Adobe Connect, Google Hangout, WebEx, GoTo Meeting.
Stefano M. Rivolta | TrustRadius Reviewer

Return on Investment

AT&T Office@Hand

  • There has been not one positive thing I can say about Office at Hand.
  • [I feel] they have been nothing but an issue.
  • My assigned customer service rep [seems to be] lacking if follow-up, follow through, knowledge of the product, and just seems to not care.
  • When I get his boss, I usually get some resolution, but only some, and then I pushed by her back to him.
  • Believe nothing they say and carve out hours to deal with them on the phone or by email.
mark strunk | TrustRadius Reviewer

Webinato

  • in person networking since OmNovia allows for live events to be streamed. Without this ability we would only have regular webinars and would miss out on the networking opportunity.
Anonymous | TrustRadius Reviewer

Pricing Details

AT&T Office@Hand

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

AT&T Office@Hand Editions & Modules

Additional Pricing Details

Webinato

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Webinato Editions & Modules

Edition
Webinato$699.001
  1. Per Room Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

AT&T Office@Hand
5.0
Webinato
8.0

Likelihood to Renew

AT&T Office@Hand
Webinato
5.5

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