AT&T Office@Hand vs. Webinato

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AT&T Office@Hand
Score 1.1 out of 10
N/A
AT&T Office@Hand is a comprehensive, cloud-based solution that provides feature-rich voice and collaboration tools that can help you improve customer engagement, drive employee productivity, and streamline operations. It replaces the former AT&T Collaborate, and AT&T Connect conferencing tools.N/A
Webinato
Score 5.0 out of 10
N/A
Webinato is a webinar tool from omNovia Technologies, a provider of web conferencing software.
$699
Per Room Per Month
Pricing
AT&T Office@HandWebinato
Editions & Modules
No answers on this topic
Webinato
$699.00
Per Room Per Month
Offerings
Pricing Offerings
AT&T Office@HandWebinato
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
AT&T Office@HandWebinato
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
AT&T Office@Hand
3.0
2 Ratings
91% below category average
Webinato
-
Ratings
High quality audio5.02 Ratings00 Ratings
High quality video2.01 Ratings00 Ratings
Low bandwidth requirements2.01 Ratings00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
AT&T Office@Hand
1.5
1 Ratings
137% below category average
Webinato
-
Ratings
Desktop sharing2.01 Ratings00 Ratings
Whiteboards1.01 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
AT&T Office@Hand
5.0
1 Ratings
49% below category average
Webinato
-
Ratings
Calendar integration5.01 Ratings00 Ratings
Meeting initiation5.01 Ratings00 Ratings
Best Alternatives
AT&T Office@HandWebinato
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Medium-sized Companies
ClickMeeting
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Score 9.5 out of 10
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Score 9.5 out of 10
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Score 8.6 out of 10
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User Ratings
AT&T Office@HandWebinato
Likelihood to Recommend
1.0
(3 ratings)
8.0
(2 ratings)
Likelihood to Renew
-
(0 ratings)
5.5
(2 ratings)
User Testimonials
AT&T Office@HandWebinato
Likelihood to Recommend
AT&T
Well suited for very basic needs and low phone count. For basic service it will perform as needed. If more advanced needs are required, this will not turn out to be a good fit. Lack of Voicemail to text or email greatly angered the company, slow Video conferencing pushed us back to Zoom and the app was not well put together in my opinion so adoption became almost impossible.
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omNovia Technologies
Low-bandwidth environments seemed to prefer Google Hangout.
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Pros
AT&T
  • Receiving phone calls
  • Making phone calls
Read full review
omNovia Technologies
  • Registration page
  • On-site technical help
Read full review
Cons
AT&T
  • Terrible customer service
  • Many advanced features that most now want are not developed yet
  • No Voicemail to text or even as an attachment to emails so getting voicemail remotely is horrible/difficult
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omNovia Technologies
  • Aesthetics - in short, there are many competiting softwares and web platforms that have sharper visual qualities and more intuitive design. As the digital divide shrinks, users desire simple, easy-to-learn interfaces. More tech-savvy and higher production quality users will dig deeper for the more granular elements that omNovia supports so well. Also even more customizable webinar environments; perhaps more detailed themes.
  • Hand in hand with the UI renovaton, I'd suggest a company rebranding. Instead of appealing to the corporate environments, I think the technology and applications omNovia represent can have a much wider use case.
  • Mobile - going more mobile than omNovia already is. Products like Bambuser and Adobe Connect have a more integrated and intuitive mobile apps that simply out perform OmNovia.
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Likelihood to Renew
AT&T
No answers on this topic
omNovia Technologies
Even though OmNovia offers great products, our recent account rep has been difficult to deal with. We are being charged for services we've never been charged for before. She is responsive and helpful but we were not aware of these additional charges when making our deal with our previous rep.
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Alternatives Considered
AT&T
Horrible. Collaberate was a little slow at times in responding, but they never just left us hanging with unresolved issues. I am now going with a local guy so I do not have to deal with this stuff. I get very irritated when I am transferred to someone over seas that English is not their first language, and they are working off of a script. Although some of them were more helpful than my assigned migration person.
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omNovia Technologies
Having an assortment of licenses at my disposal with different web platform products was key given the clients included embassies, consulates, universities, etc. all over the world in different bandwidth environments, with different media equipment available, etc. omNovia performed well for the users with moderate to high bandwidth and higher quality equipment. Low-bandwith users did use the audio chat function but preferred less intense platforms that allowed for video. Other products: Watchitoo, Adobe Connect, Google Hangout, WebEx, GoTo Meeting.
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Return on Investment
AT&T
  • I wish I had never switched from my local VOIP phone provider
  • Office at Hand is a mistake I wish I'd never made
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omNovia Technologies
  • in person networking since OmNovia allows for live events to be streamed. Without this ability we would only have regular webinars and would miss out on the networking opportunity.
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ScreenShots