What users are saying about
18 Ratings
6 Ratings
18 Ratings
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Score 7.5 out of 100
6 Ratings
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Score 9 out of 100

Feature Set Ratings

  • athenaClinicals ranks higher in 1 feature set: Medical Security and Privacy
  • TherapyNotes ranks higher in 4 feature sets: Billing and Claims Management, Patient Scheduling, Electronic Medical Records, Workflow and Scale

Billing and Claims Management

8.4

athenaClinicals

84%
9.5

TherapyNotes

95%
TherapyNotes ranks higher in 5/5 features

Real-time eligibility verification

9.3
93%
8 Ratings
10.0
100%
1 Rating

Claims management

8.3
83%
8 Ratings
9.5
95%
2 Ratings

Coding

9.0
90%
7 Ratings
9.5
95%
2 Ratings

Patient billing

8.3
83%
8 Ratings
9.5
95%
2 Ratings

Financial Reporting

7.0
70%
8 Ratings
9.0
90%
1 Rating

Patient Scheduling

8.2

athenaClinicals

82%
9.3

TherapyNotes

93%
TherapyNotes ranks higher in 4/5 features

Rule-based scheduling

7.7
77%
6 Ratings
9.0
90%
1 Rating

Automated appointment reminders

8.3
83%
8 Ratings
9.5
95%
2 Ratings

Automated patient check-in

8.3
83%
7 Ratings
N/A
0 Ratings

Multi-location support

8.3
83%
8 Ratings
9.5
95%
2 Ratings

Calendar interface

8.3
83%
6 Ratings
9.0
90%
2 Ratings

Electronic Medical Records

8.9

athenaClinicals

89%
9.7

TherapyNotes

97%
TherapyNotes ranks higher in 6/10 features

Charting / document management

8.9
89%
9 Ratings
9.5
95%
2 Ratings

Templates

8.9
89%
9 Ratings
10.0
100%
1 Rating

Patient portal

10.0
100%
8 Ratings
9.5
95%
2 Ratings

Mobile/tablet support

8.4
84%
7 Ratings
9.5
95%
2 Ratings

Fax integration

9.9
99%
9 Ratings
N/A
0 Ratings

Integration with other EMR and PM systems

7.6
76%
9 Ratings
10.0
100%
1 Rating

Workflow automation

8.8
88%
9 Ratings
9.0
90%
2 Ratings

Speech recognition

9.0
90%
4 Ratings
N/A
0 Ratings

Customization

7.2
72%
9 Ratings
10.0
100%
1 Rating

E-prescribing

9.9
99%
9 Ratings
N/A
0 Ratings

Medical Security and Privacy

8.4

athenaClinicals

84%
8.0

TherapyNotes

80%
athenaClinicals ranks higher in 3/4 features

HIPAA compliance

8.3
83%
18 Ratings
9.5
95%
2 Ratings

Role-based permission levels

9.9
99%
9 Ratings
9.5
95%
2 Ratings

Data backups and redundancy

8.3
83%
9 Ratings
7.1
71%
2 Ratings

Local mode / networking failsafe

7.0
70%
8 Ratings
6.1
61%
2 Ratings

Workflow and Scale

8.8

athenaClinicals

88%
9.7

TherapyNotes

97%
TherapyNotes ranks higher in 2/3 features

Task tracking

8.3
83%
9 Ratings
10.0
100%
2 Ratings

Specialty-specific workflows

8.3
83%
8 Ratings
9.5
95%
2 Ratings

Multi-office / multi-physician capabilities

9.9
99%
9 Ratings
9.5
95%
2 Ratings

Attribute Ratings

  • TherapyNotes is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

6.8

athenaClinicals

68%
9 Ratings
9.0

TherapyNotes

90%
2 Ratings

Likelihood to Renew

athenaClinicals

N/A
0 Ratings
10.0

TherapyNotes

100%
1 Rating

Usability

8.2

athenaClinicals

82%
1 Rating

TherapyNotes

N/A
0 Ratings

Support Rating

9.0

athenaClinicals

90%
2 Ratings

TherapyNotes

N/A
0 Ratings

Implementation Rating

athenaClinicals

N/A
0 Ratings
10.0

TherapyNotes

100%
1 Rating

Likelihood to Recommend

athenahealth

Works well for family med and peds primary care. Would not be well suited to wound healing/hyperbaric medicine practice in current configuration as the specific documentation requirements of wound management and hyperbaric treatments don't mesh well with the layout and forms that I observed.
Read full review

TherapyNotes

TherapyNotes is ideal for any size practice with single or multiple providers/clinicians. Its scheduling, billing, EHR, and online portal are great for English speakers but not at all user-friendly to Spanish speakers. It is definitely affordable for a start-up practice and fees associated with merchant services are low compared to competitors.
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Pros

athenahealth

  • Quality programs - able to see what measures are outstanding for the patient
  • Reporting - able to report on multiple financial reports as well as clinical information
  • Standardization of clinical information - the system forces users within the same specialty to use the same templates (as a starting point), therefore it is easier to standardize protocols and treatments of care
Read full review

TherapyNotes

  • Connect with clients through the client portal and allows you to share documents.
  • Submits claims to the insurance companies and connects with CAQH.
  • Tech support is phenomenal.
  • Free, secure telehealth platform.
Read full review

Cons

athenahealth

  • The schedule needs to be improved. You should be able to see the schedule in a day, a week , in a month view and be able to schedule directly from the schedule.
  • It's difficult to name items because they are traditionally corrected very quickly
Read full review

TherapyNotes

  • Spanish documents are not available. There is not a way to use Spanish documents that can be filled out online like the English documents; instead, the practice must upload a PDF into the Library, share with client via portal and have then print, fill out manually, and upload for organization review and approval.
  • Sync feature from Client History Form is inconsistent. It may work with some clients but not with all. Sometimes the user has to completely log out and log back in in order to obtain partially parsed information to use in a treatment plan or psychotherapy note.
Read full review

Pricing Details

athenaClinicals

Starting Price

Editions & Modules

athenaClinicals editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    TherapyNotes

    Starting Price

    $49 per month

    Editions & Modules

    TherapyNotes editions and modules pricing
    EditionModules
    Solo$49.001
    Group$59.002
    Enterprise$59.003

    Footnotes

    1. per month
    2. per month
    3. per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    athenahealth

    No answers on this topic

    TherapyNotes

    I am a creature of habit and other than some areas (Spanish user-friendliness), TherapyNotes fits the bill for what I'm looking for in an EHR
    Read full review

    Usability

    athenahealth

    Overall the system is good. Actually, this was supposed to be the universal EMR when it came out during the Bush administration.
    Read full review

    TherapyNotes

    No answers on this topic

    Support Rating

    athenahealth

    They are always there. Friendly and organized.
    Read full review

    TherapyNotes

    No answers on this topic

    Implementation Rating

    athenahealth

    No answers on this topic

    TherapyNotes

    It is easy to do, can be done overnight, and requires no special skill set or guidance from TherapyNotes
    Read full review

    Alternatives Considered

    athenahealth

    For a surgery center application, it is much better to use a system that is uniquely designed for surgery centers. Using Athena as a less than desirable work around has been a frustrating experience.
    Read full review

    TherapyNotes

    Therapy notes is easier to work with across all domains. Faster and more effective when it comes to writing and entering notes
    Read full review

    Return on Investment

    athenahealth

    No answers on this topic

    TherapyNotes

    • Saves time specifically with entering notes which means I can spend more time seeing clients.
    • Does not have the ability to enter dual caregivers. Challenging for parents who are divorced and signatures are required from both parents. It is not effective to have two separate portals for the same child.
    Read full review

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