Likelihood to Recommend The tool has potential. Its capabilities and visual aspects could be considered rather basic but this might improve, particularly if the business intelligence/analytics aspect is leveraged. Once running well, it could allow (perhaps smaller) companies to successfully improve their customers' experiences through digitalizing customer journey - and we all know that customer loyalty goes a long way. However, whether or not the tool is comprehensive enough to deliver this for larger companies with more complex, multi- and omni-channel interactions is yet to be seen...
Read full review Tanium is well suited for organizations where enterprise infrastructure has great significance and needs to be properly managed as well as protected. Most organizations depend upon their infrastructure to sustain so Tanium can be a boon for them to sustain in this competitive market. However, Tanium is less appropriate for the traditional offices that don't have or have a less online presence.
Read full review Pros Face-lifted platforms: CX Messenger (formerly Sonic), CX Monitor (formerly Actional), CX Process (formerly Savvion) User-friendly UI Relatively painless implementation Read full review It's recognize threat and offering easily. Helps in security management and installing patches. Tanium offers endpoint data precisely, merges many teams and processes effectively. It's protect from all kinds of malicious threat and help you to achieve your task. Read full review Cons Standard edition is significantly lighter touch than the (pricier) Enterprise version There are similar solutions on the market that are competitively prices and offer positive user experience Data migration can be tricky at times Read full review One issue is its ring topology, as the data is stored in central hubs and pushed through its peer nodes. If the central hub fails, then the associated node will also result in failure. Another problem is that all Tanium management is on premises requiring the customer to maintain it. If we want ask any help from Tanium support we always get a response like "you are maintaining it yourselves and it's your responsibility. The Tanium User Interface could be improved a bit as, although the tool is rich in performance, a more impressive UI might really attract new customers. Read full review Alternatives Considered Tanium is always my first choice, so much excellent feedback online from genuine users, easy to use in any system environment, and value for money, so many good things about Tanium stacks up against all the other competitors in the market. Tanium is one of the most reliable and trusted risk and compliance management software.
Read full review Return on Investment As our customers vary in size and maturity, the ROI ranges accordingly. For younger, smaller businesses this is a useful tool. Digitalization of he customer journey has certainly helped save time and efforts in many cases. For more mature market players the tool is not always comprehensive enough. Dashboard and report personalization take time and efforts, and sometimes it feels that a dedicated BI tool would be a more suitable solution. Read full review Enhanced security. Increase in customer trust. Overall increase in company revenue. Read full review ScreenShots Aurea Process Screenshots