Automox is an endpoint management solution from the company of the same name in Boulder. Cloud-based and globally available, Automox enforces OS & third-party patch management, security configurations, and custom scripting across Windows, Mac, and Linux from a single console. With it, IT and SecOps can gain control and share visibility of on-prem, remote and virtual endpoints without the need to deploy costly infrastructure. Automox aims to reduce corporate risk while raising operational…
$2
per month per endpoint
Matrix42 Unified Endpoint Management
Score 8.1 out of 10
N/A
German company Matrix42 offers the Matrix42 Unified Endpoint Management, which combines mobile security and endpoint management with traditional client management.
It is perfectly suited for organizations with a small IT staff and large amount of devices. It's also perfect for pushing software to machines that are not on the network or VPN. It's less effective for server patch management. I like to have a little more control of my server patching
Matrix42 is best suited for the environment where we need to manage the both, mobile devices and endpoints like laptops and desktops. This solution have the best compatibility with every type of endpoints and the functionalities and features are incredible. The dashboard gives the overall visibility and details needed for a endpoint. We can see what applications are running as well as services which are running. It supports multi OS. It is not well suited for environment where only laptop and desktop needs to be managed as we can have other solution in less price. For just managing the workstations like laptops it may be not the best tool as the functionalities will be limited as compared to other vendors in this price.
Excellent support for Windows-based systems. Rarely have any issues updating those systems.
When issues do arise, the Automox support team has been very responsive and informative of solutions (or where projects are on potential roll out dates).
It has the ability to manage endpoints like mobile devices as well as laptops and desktops. Hence through single tool we are able to control every type endpoint which is the best feature so far.
It supports every operating system like windows, mac OS , Linux, android, Chromebook OS hence it got the multivendor support.
Every endpoint can be managed through a single dashboard hence it gives the best user experience.
The dashboard is very user friendly and every function is clearly visible. We do not need to go into sub menu for detailing.
The dashboard is totally customizable and gives the ability to control the endpoint in the best way.
initial deployment of agents to all end points was a challenge, would have been great if there was a way for Automox to discover and install.
Sometimes upgrading the Automox client which becomes old due to an end point not connecting for a long time becomes challenging as it becomes incompatible and has to be upgraded manually
It would good to have a functionality where an end point device can be turned into a brick if desired in cases where the device is not returned back after an employee is terminated. This should also have the option of turning it back into an active device if we choose to
The deployment and implementation process took very long as we encountered some bugs in the OS and every time installation got failed due that. It took so long to understand that which delayed the process so we moved to n-2 version. Hence, in new OS bug should be removed for smooth configuration and installation.
The reporting part need to be improved as it is very basic and do not carry much information which is needed for auditing purpose. It should be made customizable and more type of reporting format should be introduced. So this the area of improvement.
Third Party integration is not possible. This feature is lacking. For proper visibility and control management it should have functionality of third party integration so that we can take control action for non complaint system.
After using a combination of WSUS and group policy to manage patching on a large number of devices, it was excellent to move to a single-pane experience where patch policies, restart schedules, reports, and device status can be seen easily and quickly. Its pre-patch report on policies is particularly handy so you can check if devices will take the appropriate action before it's run.
In my experience, they were responsive but the fixes were more like bandaids than a fix for the underlying problems which they admitted were on their end.
We stoppped using PDQ because it required our users to connect to the corporate VPN. It might take months for some remote users to receive a patch, and often we would have to schedule time with them one-on-one to ensure that it got done. With Automox, we don't have to do any of that - it just happens silently in the background.
Matrix42 Unified endpoint management supports different type of endpoints as well as multi OS is also supported which make it different from other vendors. The product got some good features which is needed for organization and during the demo it met our requirement and it was in our budget if we compare to other vendors. The solution delivers what it promises and hence proven to very useful for organization. Microsoft and Citrix TAC was also not good and supportive as we faced issue some issue during POC
The product helped to achieve good profit as is it helps in managing the endpoints from remote which lowers the on site engineer cost.
The ROI for this product is 75-80 percent as it is a agent based solution and deploying agent in a large environment is painful hence to achieve the full ROI will take lot of time.
The solution is proven to be best for our organization as it helped to maintain the compliance of our organization be verifying the necessary application needed for the organization to make it secure.
