Avast Cloud Backup vs. Carbonite Safe

Excellent tool to create computer backup routines through automation by date, time and actions. Backups are not lost and updates are added to the file total. The centralized platform allows managing and also monitoring all computers and analyzing incidents and attempted attacks. This reduces our team's time and makes it easier to handle security incidents more efficiently. We really like the restore feature that can recover a computer in case of any kind of software failure or attack. It's fast and effective. The backup is all in the cloud and is stored in the AVG cloud with AES 256bit encryption and security. Anyway, I can say that it is a cost-effective tool that fulfills the promise but loses in the technical support that needs to be improved.

Incentivized

Mozy Pro is a great fit, especially for small businesses that don't want to pursue a very large number of licenses, and don't have many TB of data to backup. The price per user is reasonable, and well within the budget of smaller businesses needing workstation backup solutions. For larger enterprises, there are other products that provide a lot more storage and better performance. We found Code42's product to be better for larger data backup needs.

Incentivized

• Centralized management with an intuitive and easy-to-use dashboard.
• Automated processes for backup and restore routines.
• Protection against malware and external attacks.
• Optimized and customized reports for information security.

Incentivized

• Performance Settings: Mozy can be configured to run very smoothly in the background with minimal performance degradation. It provides network bandwidth throttling, backup speed, and backing up only when idle option. From my own experience I usually do not notice any performance degradation when Mozy is running. Of course a good network or Internet connection is vital.
• Restore: file restoration is simple and intuitive. The user can restore logical backup sets (e.g. all photos) or file based (select the folder or file you want restored). Files and folders can be restored with the latest version or earlier version. Rename and overwrite options provide further flexibility.
• Sync: with Mozy you can sync file across multiple devices including mobile. Access to your corporate files via smart phone is a secure manner is very useful.

Incentivized

• Inefficient support and needs improvement in incident response.

Incentivized

• I would like to see backups for programs that I have installed on my machine. For instance I use Adobe CS6 and MS Office among other things. Instead of having to reinstall all these programs on my new machine, I would love for Mozy to be able to save the programs somehow and I can restore them as they were on the old machine with the same almost one-click process that I use to restore files. Basically like Time Machine, but for Windows.

Incentivized

For the clients we have using this service, we fully plan to renew the subscription. However, that may change as our client's business grows and they have a need to add visualization and other server types to their environment

Incentivized

I usually find what I need to know by looking in the Carbonite knowledge base online. We haven't had any major problems, usually we just need clarification on a point or more details about a feature so we look it up. We haven't had to call in for help in quite awhile.

Incentivized

Carbonite Safe is a great solution for startup entities. It ranks nicely with Acronis and Carbonite Server Backup. Carbonite Safe is very good for backing up workstations including home computers. This is a good solution for home office users. Acronis does image level backups better than Mozy / Carbonite Safe whereas Barracuda Backup is a much more expensive (but worthwhile) investment. Barracuda Backup includes a physical BDR appliance.

Incentivized

• Improved workstation backup policies.
• Scheduling backups has optimized employees' time.
• Malware protection.

Incentivized

• Mozy is very affordable and pricing is very flexible and easy to add more space when needed. This allows us to only pay for what we need.
• Having our critical files protected is the most important thing. The fact that it doesn't cost much for us to do that is just a bonus.

Incentivized