What users are saying about
9 Ratings
26 Ratings
9 Ratings
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Score 9 out of 100
26 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Feature Set Ratings

    Sales Force Automation

    Avero

    Feature Set Not Supported
    N/A
    7.4

    Nutshell

    74%
    Nutshell CRM ranks higher in 8/8 features

    Customer data management / contact management

    N/A
    0 Ratings
    9.0
    90%
    10 Ratings

    Workflow management

    N/A
    0 Ratings
    8.3
    83%
    9 Ratings

    Territory management

    N/A
    0 Ratings
    6.0
    60%
    6 Ratings

    Opportunity management

    N/A
    0 Ratings
    9.0
    90%
    7 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    N/A
    0 Ratings
    7.5
    75%
    11 Ratings

    Quote & order management

    N/A
    0 Ratings
    6.7
    67%
    6 Ratings

    Interaction tracking

    N/A
    0 Ratings
    9.5
    95%
    9 Ratings

    Channel / partner relationship management

    N/A
    0 Ratings
    3.0
    30%
    1 Rating

    Customer Service & Support

    Avero

    Feature Set Not Supported
    N/A
    8.8

    Nutshell

    88%
    Nutshell CRM ranks higher in 2/2 features

    Case management

    N/A
    0 Ratings
    9.7
    97%
    5 Ratings

    Call center management

    N/A
    0 Ratings
    8.0
    80%
    4 Ratings

    Marketing Automation

    Avero

    Feature Set Not Supported
    N/A
    8.3

    Nutshell

    83%
    Nutshell CRM ranks higher in 2/2 features

    Lead management

    N/A
    0 Ratings
    8.5
    85%
    9 Ratings

    Email marketing

    N/A
    0 Ratings
    8.0
    80%
    8 Ratings

    CRM Project Management

    Avero

    Feature Set Not Supported
    N/A
    8.9

    Nutshell

    89%
    Nutshell CRM ranks higher in 2/2 features

    Task management

    N/A
    0 Ratings
    9.0
    90%
    8 Ratings

    Reporting

    N/A
    0 Ratings
    8.8
    88%
    7 Ratings

    CRM Reporting & Analytics

    Avero

    Feature Set Not Supported
    N/A
    8.1

    Nutshell

    81%
    Nutshell CRM ranks higher in 3/3 features

    Forecasting

    N/A
    0 Ratings
    8.0
    80%
    8 Ratings

    Pipeline visualization

    N/A
    0 Ratings
    7.8
    78%
    10 Ratings

    Customizable reports

    N/A
    0 Ratings
    8.6
    86%
    10 Ratings

    Customization

    Avero

    Feature Set Not Supported
    N/A
    8.2

    Nutshell

    82%
    Nutshell CRM ranks higher in 4/4 features

    Custom fields

    N/A
    0 Ratings
    7.7
    77%
    8 Ratings

    Custom objects

    N/A
    0 Ratings
    9.0
    90%
    5 Ratings

    Scripting environment

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    API for custom integration

    N/A
    0 Ratings
    7.0
    70%
    4 Ratings

    Security

    Avero

    Feature Set Not Supported
    N/A
    7.5

    Nutshell

    75%
    Nutshell CRM ranks higher in 2/2 features

    Single sign-on capability

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Role-based user permissions

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Social CRM

    Avero

    Feature Set Not Supported
    N/A
    7.8

    Nutshell

    78%
    Nutshell CRM ranks higher in 2/2 features

    Social data

    N/A
    0 Ratings
    7.6
    76%
    7 Ratings

    Social engagement

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Integrations with 3rd-party Software

    Avero

    Feature Set Not Supported
    N/A
    8.0

    Nutshell

    80%
    Nutshell CRM ranks higher in 2/2 features

    Marketing automation

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Compensation management

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Platform

    Avero

    Feature Set Not Supported
    N/A
    7.5

    Nutshell

    75%
    Nutshell CRM ranks higher in 1/1 features

    Mobile access

    N/A
    0 Ratings
    7.5
    75%
    11 Ratings

    Attribute Ratings

    • Avero is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    10.0

    Avero

    100%
    2 Ratings
    9.8

    Nutshell

    98%
    11 Ratings

    Likelihood to Renew

    Avero

    N/A
    0 Ratings
    10.0

    Nutshell

    100%
    1 Rating

    Usability

    Avero

    N/A
    0 Ratings
    9.0

    Nutshell

    90%
    1 Rating

    Support Rating

    Avero

    N/A
    0 Ratings
    9.5

    Nutshell

    95%
    2 Ratings

    Implementation Rating

    Avero

    N/A
    0 Ratings
    8.0

    Nutshell

    80%
    2 Ratings

    Likelihood to Recommend

    Avero

    If you need to have a visual front end for anything that is not hard to set up then this is the product to use. It does require someone with some coding knowledge but if you don't [have that] I am sure support can help as needed. The 2-factor authentication is great once we went live.
    Read full review

    Nutshell, Inc.

    This can be used for different industries, healthcare, IT, retail or any company with a customer service line, big or small. if i had to ask, i would say "Do you have any type of filing system that you use?" "anything where you are keeping track of personal/ business information." Do you need access to information on a day to day basis? If they do , then this can be used , especially if you need to keep track of the numbers; we like how we can see if are things going up or down.
    Read full review

    Pros

    Avero

    • Tracks server check averages
    • Daily log book
    • Financial comparisons
    Read full review

    Nutshell, Inc.

    • Customization - we are able to make Nutshell make the most sense for our company and processes
    • Scheduling - the ability to set tasks allows us to never forget a follow-up call or email
    • Tags - allow us to prioritize leads and segment our customers and potential customers
    • Communication - the ability to tag colleagues in notes for callbacks or updates to accounts is very helpful to keep everyone on the same page
    • Email History - being able to blind copy all our email communication to Nutshell, allows us to have email threads and notes all in one place
    Read full review

    Cons

    Avero

    • Once it is set up it's a bit cumbersome to tweak some of the canned reports.
    • Change colors in theme.
    • Secure log in during testing.
    Read full review

    Nutshell, Inc.

    • SWOT analysis --- currently we put this in as custom fields but they don't link up at all and are hard to read/navigate. We also use the custom fields for other information we want to capture. It would be nice to build those in so they can show the info as bullet points or something --- currently paragraph form and hard to find things at a glance.
    • Funnel could use some work. Only shows how many leads are currently in that part of the pipeline which doesn't give us a good historical comparison.
    Read full review

    Pricing Details

    Avero

    Starting Price

    Editions & Modules

    Avero editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Nutshell

      Starting Price

      $20 per user, per month

      Editions & Modules

      Nutshell editions and modules pricing
      EditionModules
      Starter201
      Pro352
      Pro+703

      Footnotes

      1. per user, per month
      2. per user, per month
      3. per user, per month

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Avero

      No answers on this topic

      Nutshell, Inc.

      This is perfect for a small business / Home based business with SaaS. Nutshell constantly adds new features and the price is much better than more robust software like Salesforce.
      Read full review

      Usability

      Avero

      No answers on this topic

      Nutshell, Inc.

      Very easy to use, great for small office
      Read full review

      Support Rating

      Avero

      No answers on this topic

      Nutshell, Inc.

      Nutshell's support team has always been great and they tend to go above and beyond. They are polite, friendly, personable and great listeners. They are also great about sending follow up emails too.
      Read full review

      Implementation Rating

      Avero

      No answers on this topic

      Nutshell, Inc.

      Implementation is difficult everytime but this was relatively simple due to the small amount of data we moved
      Read full review

      Alternatives Considered

      Avero

      It was the only solution we had for our POS system that seemed reasonable. We liked that we could use it for multiple stores and didn't have to have the same POS for each
      Read full review

      Nutshell, Inc.

      Well, my team had trials for these others and they all prefer Nutshell for different reasons. I prefer it as I need a user-friendly software to help me out as I am not a big tech guy. I have heard others in the office say things like they like the way activities are scheduled better, or the way nothing ever gets accidentally erased if they hard crash or power goes out.
      Read full review

      Return on Investment

      Avero

      • Increased our business 3x since we added a dashboard
      • Less need for staffing for manual reports
      • Mobile view is amazing!
      Read full review

      Nutshell, Inc.

      • Nutshell's mobility has provided significant ROI for me since we've started using the CRM. I've been able to provide immediate feedback to clients, schedule meetings from the field with confidence, and much more.
      • Nutshell's tagging features have helped us craft custom mailing/email lists. We struggled to do this in the past.
      Read full review

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