Axway MailGate SC vs Trend Micro Smart Protection Suite, with XGen

Likelihood to Recommend

MailGate is well suited for organizations that have sensitive information with the need to securely transport via email, it is less appropriate for larger organizations as the overhead for administrators becomes more complex

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Verified User

Analyst in Information Technology

Insurance Company, 501-1000 employees

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1. For malware, botnet threat detection, and prevention.2. To reduce the risk of information loss.3. To monitor communication within your network.4. To assess potential vulnerabilities and proactively protect endpoints, servers and applications.

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Ravinder Beniwal

Consultant - Intellectual Property

UnitedLex CorporationLegal Services, 1001-5000 employees

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Feature Rating Comparison

Axway MailGate SC

Trend Micro Smart Protection Suite, with XGen

Cusomizability

End-to-End Encryption

Management Tools

Axway MailGate SC

Trend Micro Smart Protection Suite, with XGen

Anti-Exploit Technology

Endpoint Detection and Response (EDR)

Centralized Management

Hybrid Deployment Support

Infection Remediation

Vulnerability Management

Malware Detection

Pros

Ability to alert a variety of statuses to administrators via email
Shows health status of the appliance to ensure proper functionality

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Verified User

Analyst in Information Technology

Insurance Company, 501-1000 employees

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Provides better integration across multiple platforms.
Automatic and re-settable time for scan.
Includes a message security gateway for specific applications like Office 365 SharePoint.

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Verified User

Engineer in Information Technology

Telecommunications Company, 5001-10,000 employees

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Cons

External storage configuration is complex to set up
Customer support is average, can be slow depending on the type of issue or request

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Verified User

Analyst in Information Technology

Insurance Company, 501-1000 employees

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Multiple agents for different pieces of the software and they don't talk.
Mac install is super difficult and if I update the OS on a Mac it breaks the OS if Trend Micro Smart is not compatible with that version.
Communication drops to the server randomly and has to work with tech support to get it working again.

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Verified User

Manager in Information Technology

Defense & Space Company, 201-500 employees

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Support Rating

No score

No answers yet

No answers on this topic

Trend Micro Smart Protection Suite, with XGen 7.9

Based on 8 answers

I have only had to contact technical support once, which in itself shows what a good product this is, and I received spot-on advice from the person I contacted.

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Melissa Cartee

CFO (Chief Financial Officer)

Naval War College FoundationNon-profit Organization Management, 11-50 employees

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Alternatives Considered

MailGate works well with administrative control and ease of use for setting up TLS connectivity between clients

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Verified User

Analyst in Information Technology

Insurance Company, 501-1000 employees

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Everything I've used and installed before and since has been easier to implement and support. TM had attractive pricing, however, that was negated by the overall experience.

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Verified User

Director in Information Technology

Hospital & Health Care Company, 11-50 employees

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Return on Investment

MailGate has allowed the organization to accept more clients with their knowledge of our ability to securely send emails

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Verified User

Analyst in Information Technology

Insurance Company, 501-1000 employees

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We have stopped multiple infections of ransomware from spreading.
Lost some productivity when database crashed
Updates tend to slow system down

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Verified User

Technician in Information Technology

Hospital & Health Care Company, 51-200 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

Axway MailGate SC

Trend Micro Smart Protection Suite, with XGen

Axway MailGate SC

Trend Micro Smart Protection Suite, with XGen

Axway MailGate SC vs Trend Micro Smart Protection Suite, with XGen