What users are saying about
9 Ratings
27 Ratings
9 Ratings
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Score 9.3 out of 100
27 Ratings
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Score 7.6 out of 100

Feature Set Ratings

  • Backlog ranks higher in 1 feature set: Project Management

Project Management

9.4

Backlog

94%
6.3

Workamajig

63%
Backlog ranks higher in 8/14 features

Task Management

10.0
100%
2 Ratings
7.3
73%
11 Ratings

Gantt Charts

9.0
90%
2 Ratings
6.1
61%
6 Ratings

Scheduling

9.9
99%
2 Ratings
5.6
56%
9 Ratings

Team Collaboration

9.9
99%
2 Ratings
7.1
71%
11 Ratings

Support for Waterfall Methodology

7.9
79%
2 Ratings
7.4
74%
6 Ratings

Document Management

9.0
90%
2 Ratings
8.7
87%
11 Ratings

Email integration

9.9
99%
2 Ratings
7.7
77%
8 Ratings

Mobile Access

9.9
99%
2 Ratings
4.7
47%
7 Ratings

Resource Management

N/A
0 Ratings
6.4
64%
11 Ratings

Workflow Automation

N/A
0 Ratings
3.7
37%
9 Ratings

Support for Agile Methodology

N/A
0 Ratings
6.1
61%
6 Ratings

Timesheet Tracking

N/A
0 Ratings
7.4
74%
10 Ratings

Change request and Case Management

N/A
0 Ratings
3.7
37%
6 Ratings

Budget and Expense Management

N/A
0 Ratings
6.4
64%
9 Ratings

Professional Services Automation

Backlog

Feature Set Not Supported
N/A
7.2

Workamajig

72%
Workamajig ranks higher in 4/4 features

Quotes/estimates

N/A
0 Ratings
7.0
70%
7 Ratings

Invoicing

N/A
0 Ratings
7.9
79%
7 Ratings

Project & financial reporting

N/A
0 Ratings
8.9
89%
9 Ratings

Integration with accounting software

N/A
0 Ratings
5.0
50%
2 Ratings

Attribute Ratings

  • Backlog is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.9

Backlog

99%
2 Ratings
7.2

Workamajig

72%
11 Ratings

Support Rating

8.0

Backlog

80%
2 Ratings

Workamajig

N/A
0 Ratings

Likelihood to Recommend

Backlog

The user interface is very good. It is more intuitive in nature. It is easy to use and robust in operation. The dashboard is designed on modernized UI and the interface is also intuitive. I can easily navigate things on my own.
Carol Aleman | TrustRadius Reviewer

Workamajig

If you're looking for a system to help you address accounting that's not suited for marketing agency structures, this is the right tool. It is a bit cumbersome, but it has streamlined our reporting, billing, estimating, and tracking. As for project management, it's great that it integrates with the estimating and finances, but it's just not enjoyable to use. The interface is clunky. So if project management is your main criteria, I'd choose something else. We would never use it to collaborate with clients either because I'd be afraid of making them frustrated by the tool, so we use Basecamp to do that.
Dacia Coffey | TrustRadius Reviewer

Pros

Backlog

  • Gantt chart
  • Github support
Sanyam Jain | TrustRadius Reviewer

Workamajig

  • The Platinum version has a particularly robust time tracking system, down to a 'timer' function that can be critical for an agency like mine where you want to be accountable for billing a client arruately
  • The ability to make projects available only to those who are permitted to assign their time to it has apparently been very helpful during our revenue reconciliation meetings where time incurred is reviewed against scope
  • The mobile app, while I still feel needs some work, is pretty handy for a quick calendar check if I'm in a client meeting and cannot utilize my browser to get information
Anonymous | TrustRadius Reviewer

Cons

Backlog

  • The biggest drawback that I want Backlog to fix as soon as possible is that is does not provide any place to explain the problem or bug virtually.
  • There is a need for a tab or space to attach screenshot or video to easily explain the bug or problem in the project.
Carol Aleman | TrustRadius Reviewer

Workamajig

  • WMJ's interface is dated. Despite an html5 driven "sheets"-based interface, it takes a lot of time and effort to manage the interface, which could be streamlined considerably. On a UX/UI scale of 1 to 10, with 10 being the best, WMJ would earn a 6 from me.
  • Despite the amount of documentation available, there is a distinct lack of clarity in that documentation, and it doesn't fully cover everything you would expect. Branching thoughts, for instance, are not addressed. Additionally, because there are two editions of the software online, there are two support sites that aren't sequestered. So information from both commingles, creating confusion.
  • Support is available on an email and phone basis. They strongly encourage you to use email, however, and they are resistant to phone time. This is likely because the support staff is limited in number, but has a great depth of knowledge. If you want immediate phone support, however, YOU ARE OUT OF LUCK. You are placed in a queue and the odds of same-day help are low. For email, the response is usually within an hour, but when you are stuck with a configuration issue, or need to generate a report and don't know how to do something, waiting is not optimal. That said, the support team is TERRIFIC.
Scott Millen | TrustRadius Reviewer

Pricing Details

Backlog

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Workamajig

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Support Rating

Backlog

Backlog 8.0
Based on 2 answers
I would give 9 but one less because of the high price.
Sanyam Jain | TrustRadius Reviewer

Workamajig

No score
No answers yet
No answers on this topic

Alternatives Considered

Backlog

Backlog has all of the top-notch features to increase productivity, visibility, and project tracking. Backlog is easy to use. I first just logged in to the platform and it was [ready] to go. I easily started working on it and it started giving me the bugs’ details on our project. Always available for queries. Listen to the queries very attentively and try to give a solution on the go if applicable. Otherwise, take some time and respond with the advanced workable solution in the limited time frame.
Carol Aleman | TrustRadius Reviewer

Workamajig

Workamajig was definitely a lot easier to keep track of projects, timesheets, and out of office calendars all in one. ClickUp and Zoho were good for project management but JIG definitely has more to offer and it's a little easier to clean. Keeping track of campaigns is much easier in JIG as it assigns project numbers and task numbers to each assignment.
Anonymous | TrustRadius Reviewer

Return on Investment

Backlog

  • Software interns get easily used to this tool.
  • One who works in the SDLC gets recognized and it's easy to track rank board.
Sanyam Jain | TrustRadius Reviewer

Workamajig

  • Workamajig allows for a more flexible, productive workflow, especially for people working remotely.
  • Team members on a project are more aware of budgeted hours and timelines because of the various alerts.
  • Workamajig is such a timesaver because it's such an easy quick reference on current or past projects.
Annie Koelker | TrustRadius Reviewer

Screenshots

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