What users are saying about
4 Ratings
23 Ratings
4 Ratings
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Score 7.5 out of 100
23 Ratings
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Score 7.2 out of 100

Likelihood to Recommend

Backlog

Project planning, project management, and tracking. Live git integration and project monitor make it possible to develop software using Agile methodology. Also if you are on a very small budget, then one should not go for this tool. But great support.
Sanyam Jain | TrustRadius Reviewer

Workamajig

If you're looking for a system to help you address accounting that's not suited for marketing agency structures, this is the right tool. It is a bit cumbersome, but it has streamlined our reporting, billing, estimating, and tracking. As for project management, it's great that it integrates with the estimating and finances, but it's just not enjoyable to use. The interface is clunky. So if project management is your main criteria, I'd choose something else. We would never use it to collaborate with clients either because I'd be afraid of making them frustrated by the tool, so we use Basecamp to do that.
Dacia Coffey | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Backlog
7.3
Workamajig
7.1
Task Management
Backlog
9.0
Workamajig
8.3
Gantt Charts
Backlog
9.0
Workamajig
6.6
Scheduling
Backlog
8.0
Workamajig
7.6
Team Collaboration
Backlog
6.0
Workamajig
7.5
Support for Waterfall Methodology
Backlog
4.0
Workamajig
7.6
Document Management
Backlog
8.0
Workamajig
7.5
Email integration
Backlog
6.0
Workamajig
6.7
Mobile Access
Backlog
8.0
Workamajig
5.0
Resource Management
Backlog
Workamajig
7.6
Workflow Automation
Backlog
Workamajig
6.1
Support for Agile Methodology
Backlog
Workamajig
6.1
Timesheet Tracking
Backlog
Workamajig
8.5
Change request and Case Management
Backlog
Workamajig
6.0
Budget and Expense Management
Backlog
Workamajig
7.6

Professional Services Automation

Backlog
Workamajig
7.1
Quotes/estimates
Backlog
Workamajig
7.1
Invoicing
Backlog
Workamajig
7.7
Project & financial reporting
Backlog
Workamajig
8.6
Integration with accounting software
Backlog
Workamajig
5.0

Pros

Backlog

  • Gantt chart
  • Github support
Sanyam Jain | TrustRadius Reviewer

Workamajig

  • The Platinum version has a particularly robust time tracking system, down to a 'timer' function that can be critical for an agency like mine where you want to be accountable for billing a client arruately
  • The ability to make projects available only to those who are permitted to assign their time to it has apparently been very helpful during our revenue reconciliation meetings where time incurred is reviewed against scope
  • The mobile app, while I still feel needs some work, is pretty handy for a quick calendar check if I'm in a client meeting and cannot utilize my browser to get information
Anonymous | TrustRadius Reviewer

Cons

Backlog

  • Price is very high for small teams and department of short term contracts.
  • GUI can be more intuitive.
Sanyam Jain | TrustRadius Reviewer

Workamajig

  • WMJ's interface is dated. Despite an html5 driven "sheets"-based interface, it takes a lot of time and effort to manage the interface, which could be streamlined considerably. On a UX/UI scale of 1 to 10, with 10 being the best, WMJ would earn a 6 from me.
  • Despite the amount of documentation available, there is a distinct lack of clarity in that documentation, and it doesn't fully cover everything you would expect. Branching thoughts, for instance, are not addressed. Additionally, because there are two editions of the software online, there are two support sites that aren't sequestered. So information from both commingles, creating confusion.
  • Support is available on an email and phone basis. They strongly encourage you to use email, however, and they are resistant to phone time. This is likely because the support staff is limited in number, but has a great depth of knowledge. If you want immediate phone support, however, YOU ARE OUT OF LUCK. You are placed in a queue and the odds of same-day help are low. For email, the response is usually within an hour, but when you are stuck with a configuration issue, or need to generate a report and don't know how to do something, waiting is not optimal. That said, the support team is TERRIFIC.
Scott Millen | TrustRadius Reviewer

Support Rating

Backlog

Backlog 8.0
Based on 1 answer
I would give 9 but one less because of the high price.
Sanyam Jain | TrustRadius Reviewer

Workamajig

No score
No answers yet
No answers on this topic

Alternatives Considered

Backlog

All of them have their own uniqueness.
Sanyam Jain | TrustRadius Reviewer

Workamajig

Workamajig was definitely a lot easier to keep track of projects, timesheets, and out of office calendars all in one. ClickUp and Zoho were good for project management but JIG definitely has more to offer and it's a little easier to clean. Keeping track of campaigns is much easier in JIG as it assigns project numbers and task numbers to each assignment.
Anonymous | TrustRadius Reviewer

Return on Investment

Backlog

  • Software interns get easily used to this tool.
  • One who works in the SDLC gets recognized and it's easy to track rank board.
Sanyam Jain | TrustRadius Reviewer

Workamajig

  • Workamajig allows for a more flexible, productive workflow, especially for people working remotely.
  • Team members on a project are more aware of budgeted hours and timelines because of the various alerts.
  • Workamajig is such a timesaver because it's such an easy quick reference on current or past projects.
Annie Koelker | TrustRadius Reviewer

Screenshots

Pricing Details

Backlog

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Workamajig

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Backlog
8.0
Workamajig
7.9

Support Rating

Backlog
8.0
Workamajig

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