Backlog vs. Workamajig

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Backlog
Score 9.2 out of 10
N/A
Backlog is a project management and bug tracking tool for teams that want higher productivity, greater visibility, and simple project tracking. Development teams can work together with Design, Marketing, IT, and more. Backlog is designed to get everyone on track by organizing work, teammates, projects and tasks. The activity feed and watchlist are designed to help users keep an eye on relevant work and deadlines. Gantt charts and burndown charts are designed to help users visualize project…N/A
Workamajig
Score 6.2 out of 10
N/A
Workamajig is a project management system with capabilities such as file sharing, resource management, and revenue projection.
$41
per month per user
Pricing
BacklogWorkamajig
Editions & Modules
No answers on this topic
In-house
$41
per month per user
Agency
$41
per month per user
Enterprise
Contact
per month per user
Offerings
Pricing Offerings
BacklogWorkamajig
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
BacklogWorkamajig
Project Management
Comparison of Project Management features of Product A and Product B
Backlog
9.5
2 Ratings
24% above category average
Workamajig
4.9
13 Ratings
42% below category average
Task Management10.02 Ratings8.013 Ratings
Gantt Charts9.02 Ratings6.16 Ratings
Scheduling10.02 Ratings5.011 Ratings
Team Collaboration10.02 Ratings5.013 Ratings
Support for Waterfall Methodology8.02 Ratings3.07 Ratings
Document Management9.02 Ratings4.013 Ratings
Email integration10.02 Ratings5.510 Ratings
Mobile Access10.02 Ratings1.08 Ratings
Resource Management00 Ratings5.513 Ratings
Workflow Automation00 Ratings4.011 Ratings
Support for Agile Methodology00 Ratings3.07 Ratings
Timesheet Tracking00 Ratings8.011 Ratings
Change request and Case Management00 Ratings4.08 Ratings
Budget and Expense Management00 Ratings7.010 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Backlog
-
Ratings
Workamajig
6.7
10 Ratings
10% below category average
Quotes/estimates00 Ratings7.07 Ratings
Invoicing00 Ratings7.97 Ratings
Project & financial reporting00 Ratings6.010 Ratings
Integration with accounting software00 Ratings6.03 Ratings
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BacklogWorkamajig
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Score 9.2 out of 10
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User Ratings
BacklogWorkamajig
Likelihood to Recommend
10.0
(2 ratings)
6.0
(13 ratings)
Support Rating
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
BacklogWorkamajig
Likelihood to Recommend
Nulab, Inc.
The user interface is very good. It is more intuitive in nature. It is easy to use and robust in operation. The dashboard is designed on modernized UI and the interface is also intuitive. I can easily navigate things on my own.
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Workamajig
If you're looking for a system to help you address accounting that's not suited for marketing agency structures, this is the right tool. It is a bit cumbersome, but it has streamlined our reporting, billing, estimating, and tracking. As for project management, it's great that it integrates with the estimating and finances, but it's just not enjoyable to use. The interface is clunky. So if project management is your main criteria, I'd choose something else. We would never use it to collaborate with clients either because I'd be afraid of making them frustrated by the tool, so we use Basecamp to do that.
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Pros
Nulab, Inc.
  • Gantt chart
  • Github support
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Workamajig
  • The Platinum version has a particularly robust time tracking system, down to a 'timer' function that can be critical for an agency like mine where you want to be accountable for billing a client arruately
  • The ability to make projects available only to those who are permitted to assign their time to it has apparently been very helpful during our revenue reconciliation meetings where time incurred is reviewed against scope
  • The mobile app, while I still feel needs some work, is pretty handy for a quick calendar check if I'm in a client meeting and cannot utilize my browser to get information
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Cons
Nulab, Inc.
  • The biggest drawback that I want Backlog to fix as soon as possible is that is does not provide any place to explain the problem or bug virtually.
  • There is a need for a tab or space to attach screenshot or video to easily explain the bug or problem in the project.
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Workamajig
  • WMJ's interface is dated. Despite an html5 driven "sheets"-based interface, it takes a lot of time and effort to manage the interface, which could be streamlined considerably. On a UX/UI scale of 1 to 10, with 10 being the best, WMJ would earn a 6 from me.
  • Despite the amount of documentation available, there is a distinct lack of clarity in that documentation, and it doesn't fully cover everything you would expect. Branching thoughts, for instance, are not addressed. Additionally, because there are two editions of the software online, there are two support sites that aren't sequestered. So information from both commingles, creating confusion.
  • Support is available on an email and phone basis. They strongly encourage you to use email, however, and they are resistant to phone time. This is likely because the support staff is limited in number, but has a great depth of knowledge. If you want immediate phone support, however, YOU ARE OUT OF LUCK. You are placed in a queue and the odds of same-day help are low. For email, the response is usually within an hour, but when you are stuck with a configuration issue, or need to generate a report and don't know how to do something, waiting is not optimal. That said, the support team is TERRIFIC.
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Support Rating
Nulab, Inc.
I would give 9 but one less because of the high price.
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Workamajig
No answers on this topic
Alternatives Considered
Nulab, Inc.
Backlog has all of the top-notch features to increase productivity, visibility, and project tracking. Backlog is easy to use. I first just logged in to the platform and it was [ready] to go. I easily started working on it and it started giving me the bugs’ details on our project. Always available for queries. Listen to the queries very attentively and try to give a solution on the go if applicable. Otherwise, take some time and respond with the advanced workable solution in the limited time frame.
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Workamajig
Workamajig was selected over a decade ago when there were very few project management platforms that has integrations with other platforms, support for Agile, KanBan, etc etc. Most of the other offerings did not offer the type of security available with us hosting an on premises server behind a VPN although now there are plenty of cloud based solutions that have security compliance greater than what we can provide (fedRamp, etc.)
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Return on Investment
Nulab, Inc.
  • Software interns get easily used to this tool.
  • One who works in the SDLC gets recognized and it's easy to track rank board.
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Workamajig
  • The agency switched to an hourly allocation so our clients were subject to a certain amount of hours each quarter. JIG helped us keep track of who was going over hours or who had some to spare. Once the clients went over we would use JIG to help charge the additional fees for going over. It helped keep clients accountable.
  • It was used to keep track of time sheets and through those time sheets, the directors were able to make a case for more employees on certain accounts. The corporate team hired 3 additional people that were truly needed and our time sheets helped reflect that.
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ScreenShots

Backlog Screenshots

Screenshot of Projects home pageScreenshot of Gantt chartScreenshot of GitScreenshot of commenting in issuesScreenshot of subtasking