What users are saying about
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Top Rated
248 Ratings
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Top Rated
1010 Ratings

BambooHR

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Top Rated
248 Ratings
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Score 8.5 out of 100

TriNet

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Top Rated
1010 Ratings
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Score 7.5 out of 100

Feature Set Ratings

  • BambooHR ranks higher in 10 feature sets: Human Resource Management, Leave and Attendance Management, Employee Self Service, Asset Management, HR Reporting, Onboarding, Performance and Goals, Performance Management, Succession Planning, Recruiting / ATS
  • TriNet ranks higher in 1 feature set: Payroll Management

Human Resource Management

8.3

BambooHR

83%
7.9

TriNet

79%
BambooHR ranks higher in 6/7 features

Employee demographic data

8.3
83%
62 Ratings
8.0
80%
369 Ratings

Employment history

9.0
90%
68 Ratings
8.1
81%
412 Ratings

Job profiles and administration

8.7
87%
68 Ratings
7.9
79%
383 Ratings

Workflow for transfers, promotions, pay raises, etc.

8.3
83%
61 Ratings
8.2
82%
462 Ratings

Organizational charting

8.0
80%
66 Ratings
7.4
74%
316 Ratings

Organization and location management

8.3
83%
61 Ratings
7.7
77%
324 Ratings

Compliance data (COBRA, OSHA, etc.)

7.5
75%
40 Ratings
8.2
82%
426 Ratings

Payroll Management

8.4

BambooHR

84%
8.5

TriNet

85%
BambooHR ranks higher in 4/7 features

Pay calculation

8.3
83%
35 Ratings
8.7
87%
590 Ratings

Support for external payroll vendors

8.2
82%
30 Ratings
8.0
80%
5 Ratings

Off-cycle/On-Demand payment

8.6
86%
15 Ratings
8.3
83%
116 Ratings

Benefit plan administration

7.9
79%
41 Ratings
8.4
84%
598 Ratings

Direct deposit files

8.4
84%
41 Ratings
9.2
92%
559 Ratings

Salary revision and increment management

8.6
86%
42 Ratings
8.5
85%
486 Ratings

Reimbursement management

8.8
88%
22 Ratings
8.1
81%
297 Ratings

Leave and Attendance Management

9.1

BambooHR

91%
8.0

TriNet

80%
BambooHR ranks higher in 3/3 features

Approval workflow

9.4
94%
67 Ratings
8.1
81%
303 Ratings

Balance details

9.1
91%
59 Ratings
8.0
80%
365 Ratings

Annual carry-forward and encashment

8.6
86%
52 Ratings
8.0
80%
289 Ratings

Employee Self Service

8.6

BambooHR

86%
8.5

TriNet

85%
BambooHR ranks higher in 4/5 features

View and generate pay and benefit information

9.0
90%
47 Ratings
8.8
88%
575 Ratings

Update personal information

9.0
90%
74 Ratings
8.9
89%
588 Ratings

View company policy documentation

8.7
87%
60 Ratings
8.4
84%
496 Ratings

Employee recognition

7.2
72%
52 Ratings
7.8
78%
167 Ratings

View job history

9.2
92%
69 Ratings
8.6
86%
424 Ratings

Asset Management

8.4

BambooHR

84%
1.0

TriNet

10%
BambooHR ranks higher in 1/1 features

Tracking of all physical assets

8.4
84%
32 Ratings
1.0
10%
1 Rating

HR Reporting

7.6

BambooHR

76%
7.4

TriNet

74%
BambooHR ranks higher in 3/3 features

Report builder

7.7
77%
53 Ratings
7.3
73%
407 Ratings

Pre-built reports

7.9
79%
52 Ratings
7.8
78%
461 Ratings

Ability to combine HR data with external data

7.3
73%
44 Ratings
7.2
72%
223 Ratings

Onboarding

8.1

BambooHR

81%
8.0

TriNet

80%
BambooHR ranks higher in 2/2 features

New hire portal

8.2
82%
55 Ratings
8.2
82%
491 Ratings

Manager tracking tools

8.0
80%
53 Ratings
7.7
77%
293 Ratings

Performance and Goals

8.1

BambooHR

81%
7.3

TriNet

73%
BambooHR ranks higher in 4/4 features

Corporate goal setting

8.1
81%
33 Ratings
7.4
74%
58 Ratings

Individual goal setting

8.5
85%
38 Ratings
7.3
73%
63 Ratings

Line-of sight-visibility

8.1
81%
29 Ratings
7.2
72%
59 Ratings

Performance tracking

7.8
78%
34 Ratings
7.3
73%
62 Ratings

Performance Management

8.0

BambooHR

80%
7.6

TriNet

76%
BambooHR ranks higher in 4/5 features

Performance plans

7.9
79%
39 Ratings
7.4
74%
112 Ratings

Performance improvement plans

8.1
81%
38 Ratings
7.7
77%
109 Ratings

Review status tracking

7.8
78%
39 Ratings
8.0
80%
104 Ratings

Review reminders

8.4
84%
41 Ratings
7.8
78%
108 Ratings

Multiple review frequency

7.9
79%
36 Ratings
7.2
72%
3 Ratings

Succession Planning

7.8

BambooHR

78%
7.4

TriNet

74%
BambooHR ranks higher in 3/4 features

Create succession plans/pools

7.8
78%
23 Ratings
N/A
0 Ratings

Candidate ranking

7.9
79%
27 Ratings
8.2
82%
1 Rating

Candidate search

7.8
78%
27 Ratings
7.2
72%
48 Ratings

Candidate development

7.9
79%
24 Ratings
6.8
68%
44 Ratings

Recruiting / ATS

8.1

BambooHR

81%
7.9

TriNet

79%
BambooHR ranks higher in 4/7 features

Job Requisition Management

8.0
80%
32 Ratings
8.1
81%
53 Ratings

Company Website Posting

8.3
83%
36 Ratings
5.5
55%
1 Rating

Publish to Social Media

7.6
76%
33 Ratings
7.7
77%
44 Ratings

Job Search Site Posting

8.4
84%
33 Ratings
8.3
83%
54 Ratings

Duplicate Candidate Prevention

7.4
74%
29 Ratings
9.1
91%
1 Rating

Applicant Tracking

8.2
82%
40 Ratings
7.8
78%
57 Ratings

Notifications and Alerts

8.7
87%
42 Ratings
8.6
86%
63 Ratings

Attribute Ratings

  • BambooHR is rated higher in 9 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Availability, Performance, Support Rating, Online Training, Implementation Rating, Product Scalability

Likelihood to Recommend

8.9

BambooHR

89%
80 Ratings
7.4

TriNet

74%
627 Ratings

Likelihood to Renew

10.0

BambooHR

100%
3 Ratings
8.8

TriNet

88%
37 Ratings

Usability

9.1

BambooHR

91%
3 Ratings
7.8

TriNet

78%
522 Ratings

Availability

10.0

BambooHR

100%
1 Rating
6.5

TriNet

65%
13 Ratings

Performance

9.0

BambooHR

90%
1 Rating
7.2

TriNet

72%
13 Ratings

Support Rating

8.4

BambooHR

84%
26 Ratings
7.4

TriNet

74%
1067 Ratings

In-Person Training

BambooHR

N/A
0 Ratings
7.3

TriNet

73%
4 Ratings

Online Training

10.0

BambooHR

100%
1 Rating
4.6

TriNet

46%
4 Ratings

Implementation Rating

10.0

BambooHR

100%
2 Ratings
7.6

TriNet

76%
40 Ratings

Configurability

BambooHR

N/A
0 Ratings
3.8

TriNet

38%
7 Ratings

Ease of integration

BambooHR

N/A
0 Ratings
5.7

TriNet

57%
5 Ratings

Product Scalability

10.0

BambooHR

100%
1 Rating
5.0

TriNet

50%
8 Ratings

Vendor post-sale

BambooHR

N/A
0 Ratings
3.3

TriNet

33%
8 Ratings

Vendor pre-sale

BambooHR

N/A
0 Ratings
5.7

TriNet

57%
8 Ratings

Likelihood to Recommend

BambooHR

Overall BambooHr has excelled in satisfying our needs. It performs well as a one-stop-shop for HR challenges. It has benefitted us as an excellent repository for personnel information both in processing prospective and new hires, as well as existing employees. It provides a fairly simple, but [the] straightforward system for managing and using time off. Some areas do need some work, however. There is no ability to set up a default set of time-off types/accruals for a new hire, which means this has to be done manually for each new employee. This creates a lot of opportunities for human error. It also has a very opaque and unhelpful API when it comes to the management of the time data; Whereas the rest of the API is exceptional. Lastly, the ability to request time off only allows for a flat number of hours in a day; it doesn't allow the employee to request specific times. As a result, we rely on the employee and manager to communicate the time successfully in the notes field. There is a big difference between arriving 1 hour late, leaving 1 hour early, and stepping out for an extended lunch.
Read full review

TriNet

Again, TriNet does a really good job of providing health benefits at a very competitive price. This is the major point that keeps us with TriNet. Running Payroll is fast and efficient. I have very few complaints about anything with TriNet. I also like the TIme Off Tracking feature, but I still need to chase the employees to get their vacation and time-off requests into the system.
Read full review

Pros

BambooHR

  • BambooHR has a top-notch electronic onboarding process. It is fully customizable and works very well with applicants of all technological capabilities. Onboarding allows you to add every step the new employee and the business partners must complete through timed, dated, notifications, digital documents, e-signatures, and a back-end administrative ability to follow up.
  • BambooHR has good applicant tracking system. They currently integrate with indeed and ZipRecruiter. However, it is easy to create links for other platforms with the ability to distinguish where you are getting recruiting traction. In addition the ability to rate, and communicate about an applicant is confidential between the hiring managers and HR. Also, there is an easy way to create a candidate pool of eligible candidates for later passive recruiting, that is called Talent Pools.
  • BambooHR has a unique feature called Announcements. This function allows various announcements to go out via email, through the application, or a combination of both to directed target audiences or the entire company.
  • BambooHR also sends out announcements (customizable) on every new hire. This allows folks to see who is starting and learn a bit about them before they meet them.
  • BambooHR has a great function for tracking time by the task or job. This is great for tracking productivity gaps for administrative positions or job costing for positions that have billable hours.
  • BambooHR also has easy to organize digital documents. You can easily upload documents via drop and drag. Documents can be added to folders and then downloaded later if an employee terminates.
  • Goal in performance management are very good, they follow the SMART methodology but there is no way to attach them to a performance review. They do allow the employee to adjust using a slide bar and you can attach people to a goal. In addition it notifies the supervisor but you cannot shut off notifications.
Read full review

TriNet

  • Adding a candidate to the ATS by their resume.
  • Being able to link our website (open positions) with the link given by TriNet to seamlessly send candidates to apply for positions through LinkedIn.
  • Being able to find a candidate per job through the Trinet's ATS.
Read full review

Cons

BambooHR

  • Some edge cases aren't as fleshed out. For example, asset inventory management isn't something BambooHR can really excel at currently.
  • Something akin to Google Forms but with the privacy protections of being already in the HRIS would be great for collecting anonymized responses.
Read full review

TriNet

  • The payroll platform does not currently allow for shift workers who are also salaried. This becomes a problem when you have terms or new hires. We have communicated this need to our account manager, and she said this may possibly be added next year.
  • 401k / retirement communication - I realize this is through Transamerica, but unless it is the annual reporting, our employees don't receive communication throughout the year. It would be a good idea to communicate at least quarterly with reminders to enroll, ways to reach out to someone when you have questions, etc.
  • Also payroll platform related - any payroll cycle that has new hires or terms requires us to an admin pay code in order to override the system's calculated hours for the salaried employees. It would be nice if we could enter those hours without having to do a manual plug.
  • TriNet was presented to our company as specializing in government contracting however there are numerous situations (previously described) that TriNet had no idea how to handle.
  • The TriNet platform (or company in general) is not able to handle employees who live overseas and are required to be paid in euros. It would be really great if this was part of the capability package.
Read full review

Pricing Details

BambooHR

Starting Price

$59 per month

Editions & Modules

BambooHR editions and modules pricing
EditionModules
12 Employees$991

Footnotes

  1. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional Call for Quote

Additional Details

After 12 employees, each additional employee is $8.25 each. To run payroll for employees is an additional $75 a month for $10 employees, with each additional employee being $4.25. Adding performance management is $4.25 a month and tracking features are $3.00 a month.

TriNet

Starting Price

Editions & Modules

TriNet editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing Info

    Likelihood to Renew

    BambooHR

    We have tried other software in the last year and have not found it to be comparable to Bamboo HR especially in relation to the HR functionalities such as workflows, onboarding, automation, user-friendly experience, innovation, timekeeping, and ability to integrate with other 3rd party Payroll processing software. In addition, the employee ease of access and navigation of the platform makes this software crucial within our current culture of multi-site and remote work environments.
    Read full review

    TriNet

    The only reason this is not a 10 is that the PEO market is very competitive and as the President of the company I feel obligated to listen to other options. That being said, it will be very difficult for anyone to unseat TriNet as I ma veery pleased with them
    Read full review

    Usability

    BambooHR

    Does not have many problems and this ensures all of users are able to use it reliably. There is a free demo available to illustrate the accurate usage of the platform and even customer support. All of these help in improving the usability of the platform and ensure that all users are comfortable with the platform.
    Read full review

    TriNet

    I like the TriNet platform but I will say that I don't believe it is the easiest to use. I have been with platforms such as ADP, UltiPro, Great Plains, Paychex, and Gusto. So far, Gusto's platform is built in a way that it is easier to find what I need.
    Read full review

    Reliability and Availability

    BambooHR

    Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
    Read full review

    TriNet

    They used to be really good at this when I had a dedicated person. Now that it's a general customer service account, it's really gone downhill and I don't get responses at all sometimes
    Read full review

    Performance

    BambooHR

    I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
    Read full review

    TriNet

    Pages load at a speed that isn't too fast or too slow. I never have to wait long, but it's not instantaneous
    Read full review

    Support Rating

    BambooHR

    Support is effective and responsive. During our time with BambooHR we did not experience many issues, but initial support on setup was helpful and allowed for a quick turnaround on getting started. Since then, few needs have arisen for contacting support, but I would not hesitate to do so and would recommend BambooHR based on the quality of their support team.
    Read full review

    TriNet

    The overall experience with TriNet has been excellent. From boarding to the daily questions/concerns: Our onboarding was extremely efficient. We had a very small window to switch vendors and TriNet was able to accommodate everything within the period we had. TriNet team is always available to help our company with questions or issues related to Payroll, Health Benefits, Retirement Benefits (401k), etc. TriNet also has a dedicated channel for our employees that can have their questions/issues solved via chat, phone, or email.
    Read full review

    In-Person Training

    BambooHR

    No answers on this topic

    TriNet

    it's been awhile, but I recall them being helpful. I got through a lot of it and when I needed help, they can walk me through it over the phone. It's also pretty user friendly in general at a platform. I don't really know what else to type, but they came and helped me in person and also when there was something new, they came and talked to me. They have not done that since with the new model that I hate
    Read full review

    Online Training

    BambooHR

    The online training team is great. Theis is so well done! very user friendly, very nice to go through. Then you get all those exemples and questions to test you and make sure you understand the training as we go along. This is a great asset from the tool, I don't think I have ever been left without understanding because there is help and additional resources to understand or extra windows that explain terms or answer Q&A.
    Read full review

    TriNet

    it was good, but now I haven't done much and since they changed their model, it's a lot harder to deal with. We're talking online training of the trinet platform and not the online training they provide, right? Their online training is ok, and is unfortunate that there is a totally separate model for training that costs extra when we would only watch one or two things. However, the mandatory sexual harassment training is actually pretty good, it was just a little clunky
    Read full review

    Implementation Rating

    BambooHR

    it was very easy to sign up, quick and we could use the site very quickly as well.
    Read full review

    TriNet

    Someone familiar with benefits and human resources should be in charge of the implementation. It is a human resource platform.
    Read full review

    Alternatives Considered

    BambooHR

    I would say they both have a lot of strengths for sure. Workday manages data on a mass scale a little bit better in my opinion, but Bamboo HR is more user friendly and pleasing to the eyes
    Read full review

    TriNet

    When Astrolabe was founded we used Gusto. They have a slick portal and they are significantly cheaper than TriNet (order of magnitude or more). Unfortunately, Gusto does not provide small companies (less than 5 employees) with benefits or any concrete HR services other than payroll, which dictated our switch.
    Read full review

    Scalability

    BambooHR

    There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
    Read full review

    TriNet

    For the size of our company, Trinet is perfect.
    Read full review

    Return on Investment

    BambooHR

    • There has been an excellent rate of profitability in our work season, especially thanks to the optimization of our operations through BambooHR.
    • Currently estimated gains appear to be 500%, which leaves our ROI at 4, demonstrating that the platform has a high return on investment.
    Read full review

    TriNet

    • TriNet has allowed us to stay within budget and streamline our payroll and benefits to one primary vendor.
    • TriNet has caused frustration in not being able to have all our information in one place (no ability to upload data) and costs are high for ancillary services (AAP for example).
    • TriNet has given us access back to Jackson Lewis, a trusted resource for Employment Law.
    Read full review

    Screenshots

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