TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Contact about BambooHR

Please fill out the form below to get in touch.

BambooHR

Connect with BambooHR

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with BambooHR so that BambooHR and TrustRadius may contact you in regard to the information requested.

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BambooHR

    Score8.3 out of 10
    N/ABambooHR is an cloud-based human resources solution that provides onboarding, payroll, and benefits management. It also offers automated time-off management and employee self-service.

    $10

    per month per user

    TriNet

    Score8 out of 10
    N/ATriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.N/A
    Pricing
    BambooHRTriNet
    Editions & Modules
    Core
    $10
    per month per user
    Pro
    Contact Sales
    per month
    Elite
    Contact Sales
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    BambooHRTriNet
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    BambooHRTriNet
    Considered Both Products
    BambooHR
    Chose BambooHR
    I don't know that I would say they are very similar as we use TriNet because of their PEO offerings. TriNet has everything built in and is a good platform for companies with 50+ employees. TriNet also is very legally sound given the type of reporting they do for multiple states …
    Incentivized
    Chose BambooHR
    BambooHR is much better. I often found TriNet had limited info and tools. We did not bother using it for timesheets or time off requests because it was just too annoying. It was also annoying to navigate. Many links to resources took you off the website. Bamboo includes …
    Incentivized
    Chose BambooHR
    better and more intuitive UI, Bamboo is better
    Incentivized
    Chose BambooHR
    It fits the size of our organization and is very user-friendly. It seems to be run by more modern people in the back. The website and all the documents and webinars offered are dynamic looking. All of these small details helped us make our decision and we like it.
    Incentivized
    Chose BambooHR
    I did not select BambooHR and there is an ongoing search for the replacement of BambooHR led by our new HR VP.
    Incentivized
    TriNet
    Chose TriNet
    TriNet outperforms ADP, Paycom, and paychex is support and compliance for sure. The only other system I've tried that has anything on TriNet's capabilites and interface is BambooHR... If I could mash the 2 systems together, I would!
    Incentivized
    Chose TriNet
    We use Justworks quite a bit, but the difference is the designated support specialist. They only offer a general # to call into or a chat box. Also, they don't offer an audit prior to payroll processing, which I find helpful to keep accuracy and detect any errors. The JW …
    Incentivized
    Chose TriNet
    I was no involved in the decision to use TriNet as it was in place before I started my role but I have since looked at Deel but they were not able to offer the same level or variety of benefit options as TriNet so that is why we have stayed.
    Incentivized
    Chose TriNet
    I still use them separatetly
    Incentivized
    Chose TriNet
    In our current organizational framework, TriNet occupies a distinct position compared to the other platforms in our tech stack. While it serves its core purpose, the experience of using it highlights several significant trade-offs that become increasingly apparent when measured …
    Incentivized
    Chose TriNet
    TriNet has way more guardrails setup to avoid compliance issues. TriNet's knowledge center is immensely more helpful.
    Incentivized
    Chose TriNet
    Workday was the easiest platform I ever used. It was intuitive where to go and what to do. Trinet is overall a good platform, but it's difficult to use some of the features. Performance link is terrible in my experience
    Incentivized
    Chose TriNet
    We use Bamboo HR for our global HR tracking on pay and performance, but TriNet is far and above the payroll and benefits side of things
    Incentivized
    Chose TriNet
    Like I stated already, it is not as sophisticated as other software systems.
    Incentivized
    Chose TriNet
    I loved BambooHR for the applicant tracking system, but to be fair, I haven't used it in TriNet yet! I prefer the benefits and payroll sections as well as the PTO tracking in TriNet to BambooHR. ADP was difficult to use and navigate as a user so I much prefer the workflow used …
    Incentivized
    Chose TriNet
    BambooHR is what we use Company-wide. We absolutely love it for its simplicity and user-friendliness, on that it really beats TriNet. That being said, we don't use BambooHR for payroll where TriNet seems to cover it really well and with the TriNet HR support team, we can always …
    Incentivized
    Chose TriNet
    Better benefit options.
    Incentivized
    Chose TriNet
    TriNet's benefits offerings leave all others in the dust.
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    374 Answers
    83%
    Would buy again
    214 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    276 Answers
    86%
    Delivers good value for the price
    182 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    371 Answers
    88%
    Happy with the feature set
    229 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    181 Answers
    78%
    Lived up to sales and marketing promises
    128 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    205 Answers
    88%
    Implementation went as expected
    142 Answers
    Features
    BambooHRTriNet
    Human Resource Management
    Comparison of Human Resource Management features of BambooHR and TriNet
    Feature
    BambooHR
    7.9
    407 Ratings
    4% below category average
    TriNet
    7.7
    741 Ratings
    6% below category average
    Employee demographic data8.3360 Ratings7.9533 Ratings
    Employment history8.1355 Ratings7.7564 Ratings
    Job profiles and administration8.0370 Ratings7.8533 Ratings
    Workflow for transfers, promotions, pay raises, etc.7.7332 Ratings7.7624 Ratings
    Organizational charting7.9382 Ratings7.2446 Ratings
    Organization and location management8.2358 Ratings7.4472 Ratings
    Compliance data (COBRA, OSHA, etc.)7.4213 Ratings8.1591 Ratings
    Payroll Management
    Comparison of Payroll Management features of BambooHR and TriNet
    Feature
    BambooHR
    7.7
    278 Ratings
    6% below category average
    TriNet
    8.3
    797 Ratings
    1% above category average
    Pay calculation8.1209 Ratings8.6773 Ratings
    Support for external payroll vendors7.0154 Ratings8.05 Ratings
    Off-cycle/On-Demand payment7.5155 Ratings7.8288 Ratings
    Benefit plan administration7.2216 Ratings8.6782 Ratings
    Direct deposit files8.3210 Ratings8.7729 Ratings
    Salary revision and increment management7.9225 Ratings8.4643 Ratings
    Reimbursement management7.6139 Ratings7.8399 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of BambooHR and TriNet
    Feature
    BambooHR
    8.8
    352 Ratings
    7% above category average
    TriNet
    7.6
    527 Ratings
    8% below category average
    Approval workflow8.7352 Ratings8.2444 Ratings
    Balance details8.6338 Ratings7.3503 Ratings
    Annual carry-forward and encashment9.2129 Ratings7.2412 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of BambooHR and TriNet
    Feature
    BambooHR
    8.5
    393 Ratings
    3% above category average
    TriNet
    8.0
    779 Ratings
    3% below category average
    View and generate pay and benefit information8.6269 Ratings8.7758 Ratings
    Update personal information8.9393 Ratings8.7773 Ratings
    View company policy documentation8.5341 Ratings8.0663 Ratings
    Employee recognition7.8255 Ratings6.4241 Ratings
    View job history8.8355 Ratings8.2584 Ratings
    Asset Management
    Comparison of Asset Management features of BambooHR and TriNet
    Feature
    BambooHR
    9.1
    74 Ratings
    13% above category average
    TriNet
    1.0
    1 Ratings
    156% below category average
    Tracking of all physical assets9.174 Ratings1.01 Ratings
    HR Reporting
    Comparison of HR Reporting features of BambooHR and TriNet
    Feature
    BambooHR
    7.3
    287 Ratings
    4% below category average
    TriNet
    7.3
    656 Ratings
    4% below category average
    Report builder7.4281 Ratings7.2568 Ratings
    Pre-built reports7.5278 Ratings7.7624 Ratings
    Ability to combine HR data with external data7.0212 Ratings7.0322 Ratings
    Onboarding
    Comparison of Onboarding features of BambooHR and TriNet
    Feature
    BambooHR
    8.2
    323 Ratings
    2% above category average
    TriNet
    7.8
    640 Ratings
    3% below category average
    New hire portal8.4308 Ratings7.9639 Ratings
    Manager tracking tools8.0281 Ratings7.7403 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of BambooHR and TriNet
    Feature
    BambooHR
    7.9
    241 Ratings
    2% below category average
    TriNet
    6.5
    125 Ratings
    21% below category average
    Corporate goal setting7.0178 Ratings6.4109 Ratings
    Individual goal setting7.9232 Ratings6.5121 Ratings
    Line-of sight-visibility9.169 Ratings6.5107 Ratings
    Performance tracking7.6227 Ratings6.7121 Ratings
    Performance Management
    Comparison of Performance Management features of BambooHR and TriNet
    Feature
    BambooHR
    7.8
    258 Ratings
    2% below category average
    TriNet
    6.9
    209 Ratings
    14% below category average
    Performance plans7.3245 Ratings6.7185 Ratings
    Performance improvement plans7.3209 Ratings6.7172 Ratings
    Review status tracking8.697 Ratings6.8169 Ratings
    Review reminders8.1101 Ratings7.2180 Ratings
    Multiple review frequency7.7230 Ratings7.215 Ratings
    Succession Planning
    Comparison of Succession Planning features of BambooHR and TriNet
    Feature
    BambooHR
    9.0
    81 Ratings
    14% above category average
    TriNet
    7.3
    99 Ratings
    7% below category average
    Create succession plans/pools8.946 Ratings00 Ratings
    Candidate ranking9.067 Ratings8.21 Ratings
    Candidate search9.068 Ratings7.393 Ratings
    Candidate development9.259 Ratings6.488 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of BambooHR and TriNet
    Feature
    BambooHR
    7.9
    264 Ratings
    0% below category average
    TriNet
    7.0
    142 Ratings
    12% below category average
    Job Requisition Management7.6201 Ratings6.8111 Ratings
    Company Website Posting7.6219 Ratings5.51 Ratings
    Publish to Social Media9.291 Ratings6.893 Ratings
    Job Search Site Posting7.3213 Ratings6.8113 Ratings
    Duplicate Candidate Prevention7.588 Ratings9.11 Ratings
    Applicant Tracking7.9234 Ratings7.0120 Ratings
    Notifications and Alerts8.1251 Ratings7.3130 Ratings
    Best Alternatives
    BambooHRTriNet
    Small Businesses
    UZIO
    Score9.3 out of 10
    UZIO
    Score9.3 out of 10
    Medium-sized Companies
    Zoho People
    Score8.6 out of 10
    Zoho People
    Score8.6 out of 10
    Enterprises
    PeopleStrong
    Score10 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BambooHRTriNet
    Likelihood to Recommend
    8.4
    (428 ratings)
    7.9
    (815 ratings)
    Likelihood to Renew
    10.0
    (18 ratings)
    7.3
    (60 ratings)
    Usability
    8.7
    (355 ratings)
    8.0
    (711 ratings)
    Availability
    9.3
    (5 ratings)
    8.3
    (23 ratings)
    Performance
    8.7
    (5 ratings)
    7.9
    (22 ratings)
    Support Rating
    8.2
    (186 ratings)
    7.6
    (792 ratings)
    In-Person Training
    -
    (0 ratings)
    9.4
    (6 ratings)
    Online Training
    8.2
    (5 ratings)
    8.7
    (11 ratings)
    Implementation Rating
    8.6
    (6 ratings)
    9.3
    (32 ratings)
    Configurability
    7.3
    (5 ratings)
    6.2
    (16 ratings)
    Contract Terms and Pricing Model
    8.4
    (3 ratings)
    6.0
    (6 ratings)
    Ease of integration
    9.6
    (2 ratings)
    6.4
    (12 ratings)
    Product Scalability
    8.9
    (5 ratings)
    8.0
    (22 ratings)
    Professional Services
    9.2
    (2 ratings)
    8.5
    (7 ratings)
    Vendor post-sale
    8.9
    (4 ratings)
    7.9
    (20 ratings)
    Vendor pre-sale
    9.1
    (4 ratings)
    7.9
    (20 ratings)
    User Testimonials
    BambooHRTriNet
    Likelihood to Recommend
    BambooHR
    It's suitable for companies that want to streamline HR paperwork without getting overwhelmed. If you're a tech startup with a volatile payroll, high turnover, and multiple platforms that require a reliable source of truth for integrations, BambooHR is a gem. It's not suitable for companies with payroll outside of North America that aren't willing to pay for two systems or double their work. Companies without a technical background might miss out on the API integrations, which we consider one of the most important features. Es adecuado para empresas que quieran organizar el papeleo de RR.HH. sin morir en el intento. Si eres una Startup tecnológica, con nómina volátil, alta rotación, y muchas plataformas que requieran una fuente de verdad confiable para sus integraciones, BambooHR es una gema. No es adecuado para empresas que tengan Payroll fuera de Norteamérica y no estén dispuestas a pagar por dos sistemas o trabajar doble. Empresas sin perfil técnico podrían desperdiciar la parte de las integraciones por API, algo que para nosotros es de las cosas más importantes. This review was originally written in Spanish and has been translated into English using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.
    Incentivized
    Read full review
    TriNet
    I truly believe TriNet is the best PEO out there. Our specialist, [...], was top notch and always made me feel special. I appreciate all the features available, not just for my employees but for me, as an HR specialist. The benefits I am now able to offer is why we joined but all the features and ease of use is what will keep us clients moving forward. My only issue was feeling a bit rushed through training. I was told I would get written procedures but they were pretty antiquated.
    Read full review
    Pros
    BambooHR
    • It's a great hub to see the company's current status on who's off, how many days off we have, and which holidays are coming up.
    • Feedback forms are a great way to help you and your team grow. They're easy to set up and use.
    • Training management is a great feature since it centralizes the required trainings.
    Incentivized
    Read full review
    TriNet
    • Customer support is great when working with Amy Hoffman. She's always very quick to respond and helpful. I'd say she's the thing that makes me want to stay with TriNet the most.
    • The webinars are very helpful. I utilize those frequently and our CFO has signed up for some as well.
    • The expense management system has been very helpful. There are a couple issues with it, but it's leaps better than what the company was doing before this system through TriNet.
    Incentivized
    Read full review
    Cons
    BambooHR
    • I think it could display PTO in number of days, as well.
    • I wish that the benefits page was easier to navigate.
    • I don't like that the pay stub area is hidden, since I am typically alone at home when I review that data.
    Incentivized
    Read full review
    TriNet
    • The online interface for the annual benefits strategy is difficult to navigate and not intuitive.
    • Sometimes the payroll processing division provides explanations that are not very clear or accessible to non-HR professionals.
    • The cost of the service is at the higher end of the market offerings.
    Incentivized
    Read full review
    Likelihood to Renew
    BambooHR
    There's nothing wrong with this platform. I would recommend it to any business starting with more than 10 employees. I will continue to use the program for as long as I need to, hoping they continue being tremendous and finding other ways to incorporate more technology.
    Incentivized
    Read full review
    TriNet
    e are currently seeing a massive shift in HR tech, with rapid strides being made in the integration of AI and Machine Learning models. These advancements allow for:Predictive analytics for workforce planning.Automated, intelligent chatbots for instant employee support.Smart data synthesis that provides actionable insights rather than just raw numbers.TriNet appears to be lagging in these areas, missing opportunities to leverage AI to reduce administrative overhead and improve data accuracy
    Read full review
    Usability
    BambooHR
    I think BambooHR is super easy to use and understand. I would recommend the system, and it helped my company decide to keep it when we were considering a change. I also think our users find it easy to use, since we don't get many calls from people struggling.
    Incentivized
    Read full review
    TriNet
    The platform is highly intuitive and user-friendly, making it easy to navigate for both admins and employees when handling everyday tasks like payroll processing, benefits enrollment, and HR reporting. The flexibility in HR and payroll features does not require a need for extensive training. The mobile app stands out as amazing, with a great interface that enables quick access to employee related items
    Incentivized
    Read full review
    Reliability and Availability
    BambooHR
    Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
    Incentivized
    Read full review
    TriNet
    We had an issue with application errors - took TriNet 5 months to fix it, mean while we had someone manually tracking and keeping up with many requests and questions about the application error which affected time off. When we were all registering for Benefits during open enrollment there were lots of bugs that caused issues with registering for benefits or being able to see what benefits were available
    Incentivized
    Read full review
    Performance
    BambooHR
    I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
    Incentivized
    Read full review
    TriNet
    For the most part pages load quickly. Working for a software company we understand performance is everything, even a few seconds delay can feel like a lifetime, that being said, we ran into a few times where pages didn't load, information didn't load correctly, and an influx in users (like open enrollment) cause things to slow down
    Incentivized
    Read full review
    Support Rating
    BambooHR
    Through their help center, FAQs, and live customer service agents, I've always received prompt, accurate, and helpful guidance when I reach out with questions. Their live-agent customer service hours cover a good portion of the day, and I get the help I need whenever I need it.
    Incentivized
    Read full review
    TriNet
    The support overall is very good. There seems to be a good number of customer support staff and they are knowledgeable and pleasant to deal with and it almost all cases are able to resolve the question or issue very quickly. My only complaint would be having to wait in some cases as I'm based in the UK and the correct department may not be open 24 hours.
    Incentivized
    Read full review
    In-Person Training
    BambooHR
    I didn't have in-person training besides teaching my managers how to use the program. However, I couldn't omit this question (maybe a system glitch).
    Incentivized
    Read full review
    TriNet
    it's been awhile, but I recall them being helpful. I got through a lot of it and when I needed help, they can walk me through it over the phone. It's also pretty user friendly in general at a platform. I don't really know what else to type, but they came and helped me in person and also when there was something new, they came and talked to me. They have not done that since with the new model that I hate
    Incentivized
    Read full review
    Online Training
    BambooHR
    Overall this training was great and our implementation specialist was wonderful and very helpful. We felt really prepared once our training was completed, But we could get additional help immediately even when we were live. The continuation Support heros after implementation are wonderful and you can always get a LIVE person each time you call into their office.
    Incentivized
    Read full review
    TriNet
    I just completed a virtual training titled: The New Face of ADA: Neurodiversity and Invisible Disabilities at Work. The training was well prepared, provided documents to share with managers, and in fact, I will assign all team leads in our company the training. The training was also interactive with questions posed by the trainers. We also had the ability to ask questions in the Q&A portal. Way to go TriNet!
    Incentivized
    Read full review
    Implementation Rating
    BambooHR
    We implemented bambooHR in Fall, 2023 then implemented Payroll 1/1/24. A vital piece of information was not known or missed in that we are exempt from State Unemployment Tax and have a Reimbursement Set-up, so bambooHR did not send Payroll Reports to the State. Those reports need to be sent regardless if we are exempt or not.
    Incentivized
    Read full review
    TriNet
    not applicable as I implementation was done 5 years ago and have no recollection of the details of the process. Above it says to skip question if not involved in the process but it will not allow me to skip it as it states explanation requitred thus making this process extremely frustrating.
    Incentivized
    Read full review
    Alternatives Considered
    BambooHR
    Bamboo HR's user interface is better than the alternative products listed above. It is easier to scroll through tabs and navigate different sections and reports. You do not need to train your team members to use Bamboo HR. This saves time on training. The user interface of other products listed above is not as simple and clean as Bamboo HR.
    Incentivized
    Read full review
    TriNet
    I liked Rippling's software better than TriNet. However, the pricing on employee benefits was through the roof, and they don't offer many selections/options. If it was a software only decision, I would go with Rippling (the 2.0 version of Zenefits which TriNet offers). However, the software isn't a major need, compared to smooth payroll and benefits that I get from TriNet (and great service). I'm happy at TriNet long term as long as the health insurance rates aren't exhorbinant.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    BambooHR
    Since my organization has dropped with employees, I always find ways to reduce costs. I thought there would be a cheaper option, but I was glad that my package included a lot for the price, and downgrading would cost more. The rep could have let me downgraded and taken me to a higher package. I am thankful that didn't happen.
    Incentivized
    Read full review
    TriNet
    Very reasonable vs other competitors - worked out a good deal.
    Incentivized
    Read full review
    Scalability
    BambooHR
    There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
    Incentivized
    Read full review
    TriNet
    Cause it can be used as mentioned for sites and departments. Or even if employees work out of state and not at the HQ the the employer. Trinet makes is easy to do for payroll in other states as well.
    Incentivized
    Read full review
    Professional Services
    BambooHR
    VERY professional!
    Incentivized
    Read full review
    TriNet
    Incredible professional resources are available.
    Incentivized
    Read full review
    Return on Investment
    BambooHR
    • We used to pay an outside firm to handle these things. We paid about the same per month as we do for BambooHR® and they would answer HR questions when we needed them to.
    • Onboarding goes a lot smoother and it's easy to collect esignatures.
    • Time off has become much more visible across the organization and managers can see their own team's requests and the requests of others to better plan our schedule.
    Read full review
    TriNet
    • Stay within HR Compliance - when the new laws about Salary change came into effect I received an email on impacted employees and how to address.
    • More involvement in employee benefits. With greater benefit selection more employees were able to find plans that suited their needs.
    • The TimeClock took a little time to get used to. It is still a little frustrating at times for hourly employees to be able to track how many hours they actually have for the week/pay-period. The off the clock meals count towards "hours" and employees have to subtract that out to be able to see what they need for the rest of the week.
    Read full review
    ScreenShots

    BambooHR Screenshots

    Screenshot of the Job Info tabScreenshot of Onboarding TasksScreenshot of a New Hire PacketScreenshot of an Employee Performance ReportScreenshot of Employee Satisfaction (eNPS®)Screenshot of Open Enrollment