BambooHR vs TriNet | TrustRadius

What users are saying about

Score 8.6 out of 10

Based on 175 reviews and ratings

Score 7.8 out of 10

Based on 931 reviews and ratings

Contact TriNet Sales

Feature Rating Comparison

BambooHR

TriNet

Employee demographic data

Employment history

Job profiles and administration

Workflow for transfers, promotions, pay raises, etc.

Organizational charting

Organization and location management

Compliance data (COBRA, OSHA, etc.)

BambooHR

TriNet

Pay calculation

Support for external payroll vendors

Off-cycle/On-Demand payment

Benefit plan administration

Direct deposit files

Salary revision and increment management

Reimbursement management

BambooHR

TriNet

Approval workflow

Balance details

Annual carry-forward and encashment

BambooHR

TriNet

View and generate pay and benefit information

Update personal information

View company policy documentation

Employee recognition

View job history

BambooHR

TriNet

Tracking of all physical assets

BambooHR

TriNet

Report builder

Pre-built reports

Ability to combine HR data with external data

BambooHR

TriNet

New hire portal

Manager tracking tools

BambooHR

TriNet

Corporate goal setting

Individual goal setting

Line-of sight-visibility

Performance tracking

BambooHR

TriNet

Performance plans

Performance improvement plans

Review status tracking

Review reminders

Multiple review frequency

BambooHR

TriNet

Create succession plans/pools

Candidate ranking

Candidate search

Candidate development

BambooHR

TriNet

Job Requisition Management

Company Website Posting

Publish to Social Media

Job Search Site Posting

Duplicate Candidate Prevention

Applicant Tracking

Notifications and Alerts

Pros

Helps us prepare our payroll on time and do so in an error-free manner.
Implements ATS in our organization and this is crucial in growing our talented workforce.
It's stable, and all organizations from small to mid-sized are able to use it efficiently.

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IT Specialist

KPMG UKAccounting, 5001-10,000 employees

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TriNet benefit offerings are very good. The team assigned to help with everything from plan design and cost through employee Open Enrollment is strong.
TriNet's platform is acceptable in today's market - there are areas in which integration could be stronger, but they are on the plus side of what we need and open to feedback and enhancements.
TriNet was and continues to be cost-effective. They have a straightforward, transparent method of charging for services.

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Director of Safety, Health & Human Resources

Pawling Engineered ProductsBuilding Materials, 51-200 employees

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Cons

Some edge cases aren't as fleshed out. For example, asset inventory management isn't something BambooHR can really excel at currently.
Something akin to Google Forms but with the privacy protections of being already in the HRIS would be great for collecting anonymized responses.

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Verified User

Administrator in Information Technology

Biotechnology Company, 51-200 employees

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When processing payroll, I enter a nontaxable work-from-home reimbursement for each individual employee. It would be great if I could enter this one time and have it populate the whole payroll list and then just edit the ones that need changing.

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VP Operations

GreatSchools, Inc.Non-profit Organization Management, 11-50 employees

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Likelihood to Renew

BambooHR 10.0

Based on 2 answers

We have tried other software in the last year and have not found it to be comparable to Bamboo HR especially in relation to the HR functionalities such as workflows, onboarding, automation, user-friendly experience, innovation, timekeeping, and ability to integrate with other 3rd party Payroll processing software. In addition, the employee ease of access and navigation of the platform makes this software crucial within our current culture of multi-site and remote work environments.

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Kendra Zondervan

Director of Financial Operations

Radiant ChurchNon-Profit Organization Management, 51-200 employees

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TriNet 8.5

Based on 32 answers

For all the reasons given in this review, we are highly likely to renew with TriNet, as it supports our key business objectives. Fingers crossed that TriNet will offer better options in the near future for managing independent contractors, so we can manage our entire workforce in one place.

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Verified User

C-Level Executive in Corporate

Consumer Goods Company, 1-10 employees

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Usability

BambooHR 9.3

Based on 3 answers

Does not have many problems and this ensures all of users are able to use it reliably. There is a free demo available to illustrate the accurate usage of the platform and even customer support. All of these help in improving the usability of the platform and ensure that all users are comfortable with the platform.

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Project Manager

TotalOil & Energy, 5001-10,000 employees

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TriNet 8.2

Based on 469 answers

It is very easy to use for inputting payroll, however it isn't as flexible as an ADP when it comes to making adjustments to employee payroll for expense reimbursements. It works great for the TriNet expense platform from both an employee and approval process. The PTO tracker is also a great tool and easy to use. Benefits renewal is also an easy process

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Michael Schiavo

Managing Director

FTS Fund ServicesAccounting, 1-10 employees

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Reliability and Availability

BambooHR 10.0

Based on 1 answer

Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.

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Verified User

Employee in Human Resources

Computer Software Company, 11-50 employees

View all 1 answers on this topic

TriNet 6.1

Based on 12 answers

They used to be really good at this when I had a dedicated person. Now that it's a general customer service account, it's really gone downhill and I don't get responses at all sometimes

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Meiyee Apple Tam

Director Of Internal Operations

OmgivningArchitecture & Planning, 11-50 employees

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Performance

BambooHR 9.0

Based on 1 answer

I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.

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Verified User

Employee in Human Resources

Computer Software Company, 11-50 employees

View all 1 answers on this topic

TriNet 7.1

Based on 12 answers

Pages load at a speed that isn't too fast or too slow. I never have to wait long, but it's not instantaneous

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Meiyee Apple Tam

Director Of Internal Operations

OmgivningArchitecture & Planning, 11-50 employees

View all 12 answers on this topic

Support Rating

BambooHR 8.4

Based on 28 answers

Support is effective and responsive. During our time with BambooHR we did not experience many issues, but initial support on setup was helpful and allowed for a quick turnaround on getting started. Since then, few needs have arisen for contacting support, but I would not hesitate to do so and would recommend BambooHR based on the quality of their support team.

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Matt LeMaire, B.A., M.A.

Vice President, People & Operations

Peel Mutual InsuranceInsurance, 11-50 employees

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TriNet 8.1

Based on 1019 answers

TriNet has an amazing team of knowledgable and helpful customer service representatives. I have confidence in the TriNet team whenever I need to reach out for assistance. From an HR perspective, I can rest easy knowing my TriNet team is there to support my agency and ensure we are covered from a compliance standpoint. On the technology side, the TriNet platform never disappoints - the system is constantly being updated and is incredibly user friendly.

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Tara Lopez, M.S.

Director of Operations

Konnect AgencyPublic Relations & Communications, 11-50 employees

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In-Person Training

No score

No answers yet

No answers on this topic

TriNet 7.6

Based on 4 answers

it's been awhile, but I recall them being helpful. I got through a lot of it and when I needed help, they can walk me through it over the phone. It's also pretty user friendly in general at a platform. I don't really know what else to type, but they came and helped me in person and also when there was something new, they came and talked to me. They have not done that since with the new model that I hate

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Meiyee Apple Tam

Director Of Internal Operations

OmgivningArchitecture & Planning, 11-50 employees

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Online Training

BambooHR 10.0

Based on 1 answer

The online training team is great. Theis is so well done! very user friendly, very nice to go through. Then you get all those exemples and questions to test you and make sure you understand the training as we go along. This is a great asset from the tool, I don't think I have ever been left without understanding because there is help and additional resources to understand or extra windows that explain terms or answer Q&A.

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Verified User

Employee in Human Resources

Computer Software Company, 11-50 employees

View all 1 answers on this topic

TriNet 5.7

Based on 4 answers

it was good, but now I haven't done much and since they changed their model, it's a lot harder to deal with. We're talking online training of the trinet platform and not the online training they provide, right? Their online training is ok, and is unfortunate that there is a totally separate model for training that costs extra when we would only watch one or two things. However, the mandatory sexual harassment training is actually pretty good, it was just a little clunky

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Meiyee Apple Tam

Director Of Internal Operations

OmgivningArchitecture & Planning, 11-50 employees

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Implementation Rating

BambooHR 10.0

Based on 2 answers

it was very easy to sign up, quick and we could use the site very quickly as well.

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Verified User

Employee in Human Resources

Computer Software Company, 11-50 employees

View all 2 answers on this topic

TriNet 6.8

Based on 40 answers

When it was clear that PayChek had problems, TriNet stepped in and dealt directly with PayCheck to get the information and documents they needed in the required format.

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Verified User

C-Level Executive in Other

Pharmaceuticals Company, 11-50 employees

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Alternatives Considered

I would say they both have a lot of strengths for sure. Workday manages data on a mass scale a little bit better in my opinion, but Bamboo HR is more user friendly and pleasing to the eyes

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Hayden Anderson

Senior Enterprise Account Development II - Team Lead

LucidchartComputer Software, 201-500 employees

View all 61 answers on this topic

When Astrolabe was founded we used Gusto. They have a slick portal and they are significantly cheaper than TriNet (order of magnitude or more). Unfortunately, Gusto does not provide small companies (less than 5 employees) with benefits or any concrete HR services other than payroll, which dictated our switch.

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El-ad David Amir

CEO (Chief Executive Officer)

Astrolabe Diagnostics, Inc.Information Services, 1-10 employees

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Scalability

BambooHR 10.0

Based on 1 answer

There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.

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Verified User

Employee in Human Resources

Computer Software Company, 11-50 employees

View all 1 answers on this topic

TriNet 3.7

Based on 7 answers

For the size of our company, Trinet is perfect.

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Controller/HR Manager

Pajunk Medical SystemsMedical Devices, 11-50 employees

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Return on Investment

There has been an excellent rate of profitability in our work season, especially thanks to the optimization of our operations through BambooHR.
Currently estimated gains appear to be 500%, which leaves our ROI at 4, demonstrating that the platform has a high return on investment.

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Verified User

Vice-President in Marketing

Marketing & Advertising Company, 201-500 employees

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HR and payroll compliance has been a huge asset to us through TriNet
We use a fraction of the time that similar companies use to handle and process time and attendance as well as payroll and benefits.
Employee access to their data as well as assistance programs is a great perk.
Allows us to spend more time growing our company and investing in staff.
Cost of the services is very economical.

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COO

VGas, LLCOil & Energy, 11-50 employees

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Screenshots

See All (3) BambooHR Screenshots

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

Call for Quote*

* company size

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Rating Summary

BambooHR

TriNet

BambooHR

TriNet

BambooHR

TriNet

BambooHR

TriNet

BambooHR

TriNet

BambooHR

TriNet

BambooHR

TriNet

BambooHR

TriNet

BambooHR

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BambooHR

TriNet

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