What users are saying about
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175 Ratings
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Top Rated
931 Ratings

BambooHR

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175 Ratings
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Score 8.6 out of 100

TriNet

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931 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

BambooHR

If you are managing a small/medium-sized organization with up to 500 employees, BambooHR is a great utility. It will automate the entire recruitment and selection process, make time tracking benefit administration highly efficient, and enhance the integrity of annual performance appraisals. It will eliminate nearly all kinds of unnecessary record management and paperwork. All the information about an employee can be accessed at any time of the day. However, for a large organization, the HRIS can erect virtual walls among employees and make management of human resources a daunting task for the HR manager.
Anonymous | TrustRadius Reviewer

TriNet

After being with TriNet for a year, I can see how they have helped us as a small business. Even though I know that we are not a large revenue producing company for them, they don't treat us any different. I get the same support as I would get if we were a multi-billion dollar company
Steve Humphries | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

BambooHR
8.5
TriNet
7.8
Employee demographic data
BambooHR
8.7
TriNet
8.3
Employment history
BambooHR
8.9
TriNet
8.4
Job profiles and administration
BambooHR
8.6
TriNet
7.8
Workflow for transfers, promotions, pay raises, etc.
BambooHR
8.4
TriNet
7.9
Organizational charting
BambooHR
8.4
TriNet
7.0
Organization and location management
BambooHR
8.4
TriNet
7.5
Compliance data (COBRA, OSHA, etc.)
BambooHR
8.2
TriNet
7.9

Payroll Management

BambooHR
8.7
TriNet
8.3
Pay calculation
BambooHR
8.5
TriNet
8.5
Support for external payroll vendors
BambooHR
8.7
TriNet
8.0
Off-cycle/On-Demand payment
BambooHR
8.6
TriNet
8.3
Benefit plan administration
BambooHR
9.1
TriNet
7.9
Direct deposit files
BambooHR
8.8
TriNet
8.9
Salary revision and increment management
BambooHR
8.8
TriNet
8.7
Reimbursement management
BambooHR
8.7
TriNet
7.6

Leave and Attendance Management

BambooHR
9.2
TriNet
8.0
Approval workflow
BambooHR
9.3
TriNet
8.0
Balance details
BambooHR
9.2
TriNet
8.1
Annual carry-forward and encashment
BambooHR
9.0
TriNet
8.0

Employee Self Service

BambooHR
8.9
TriNet
8.5
View and generate pay and benefit information
BambooHR
8.8
TriNet
8.7
Update personal information
BambooHR
9.0
TriNet
8.6
View company policy documentation
BambooHR
8.7
TriNet
8.3
Employee recognition
BambooHR
8.7
TriNet
8.4
View job history
BambooHR
9.1
TriNet
8.3

Asset Management

BambooHR
7.7
TriNet
1.0
Tracking of all physical assets
BambooHR
7.7
TriNet
1.0

HR Reporting

BambooHR
8.2
TriNet
7.5
Report builder
BambooHR
8.3
TriNet
7.4
Pre-built reports
BambooHR
8.1
TriNet
7.6
Ability to combine HR data with external data
BambooHR
8.2
TriNet
7.6

Onboarding

BambooHR
8.6
TriNet
8.4
New hire portal
BambooHR
8.6
TriNet
8.1
Manager tracking tools
BambooHR
8.6
TriNet
8.6

Performance and Goals

BambooHR
8.3
TriNet
8.2
Corporate goal setting
BambooHR
8.0
TriNet
7.7
Individual goal setting
BambooHR
8.2
TriNet
8.7
Line-of sight-visibility
BambooHR
8.2
TriNet
8.2
Performance tracking
BambooHR
8.6
TriNet
8.4

Performance Management

BambooHR
8.5
TriNet
7.2
Performance plans
BambooHR
8.5
TriNet
7.0
Performance improvement plans
BambooHR
8.3
TriNet
7.2
Review status tracking
BambooHR
8.8
TriNet
7.5
Review reminders
BambooHR
8.6
TriNet
7.0
Multiple review frequency
BambooHR
8.3
TriNet
7.2

Succession Planning

BambooHR
8.1
TriNet
7.8
Create succession plans/pools
BambooHR
8.1
TriNet
Candidate ranking
BambooHR
8.0
TriNet
8.2
Candidate search
BambooHR
8.2
TriNet
7.6
Candidate development
BambooHR
8.2
TriNet
7.6

Recruiting / ATS

BambooHR
8.3
TriNet
7.7
Job Requisition Management
BambooHR
8.3
TriNet
8.0
Company Website Posting
BambooHR
8.2
TriNet
5.5
Publish to Social Media
BambooHR
8.4
TriNet
7.7
Job Search Site Posting
BambooHR
8.4
TriNet
7.8
Duplicate Candidate Prevention
BambooHR
8.2
TriNet
9.1
Applicant Tracking
BambooHR
8.3
TriNet
8.0
Notifications and Alerts
BambooHR
8.7
TriNet
7.9

Pros

BambooHR

  • Helps us prepare our payroll on time and do so in an error-free manner.
  • Implements ATS in our organization and this is crucial in growing our talented workforce.
  • It's stable, and all organizations from small to mid-sized are able to use it efficiently.
Martin Oliver | TrustRadius Reviewer

TriNet

  • TriNet benefit offerings are very good. The team assigned to help with everything from plan design and cost through employee Open Enrollment is strong.
  • TriNet's platform is acceptable in today's market - there are areas in which integration could be stronger, but they are on the plus side of what we need and open to feedback and enhancements.
  • TriNet was and continues to be cost-effective. They have a straightforward, transparent method of charging for services.
Deborah Klein | TrustRadius Reviewer

Cons

BambooHR

  • Some edge cases aren't as fleshed out. For example, asset inventory management isn't something BambooHR can really excel at currently.
  • Something akin to Google Forms but with the privacy protections of being already in the HRIS would be great for collecting anonymized responses.
Anonymous | TrustRadius Reviewer

TriNet

  • When processing payroll, I enter a nontaxable work-from-home reimbursement for each individual employee. It would be great if I could enter this one time and have it populate the whole payroll list and then just edit the ones that need changing.
LeAnn Stewart | TrustRadius Reviewer

Likelihood to Renew

BambooHR

BambooHR 10.0
Based on 2 answers
We have tried other software in the last year and have not found it to be comparable to Bamboo HR especially in relation to the HR functionalities such as workflows, onboarding, automation, user-friendly experience, innovation, timekeeping, and ability to integrate with other 3rd party Payroll processing software. In addition, the employee ease of access and navigation of the platform makes this software crucial within our current culture of multi-site and remote work environments.
Kendra Zondervan | TrustRadius Reviewer

TriNet

TriNet 8.5
Based on 32 answers
For all the reasons given in this review, we are highly likely to renew with TriNet, as it supports our key business objectives. Fingers crossed that TriNet will offer better options in the near future for managing independent contractors, so we can manage our entire workforce in one place.
Anonymous | TrustRadius Reviewer

Usability

BambooHR

BambooHR 9.3
Based on 3 answers
Does not have many problems and this ensures all of users are able to use it reliably. There is a free demo available to illustrate the accurate usage of the platform and even customer support. All of these help in improving the usability of the platform and ensure that all users are comfortable with the platform.
Chris Edwards | TrustRadius Reviewer

TriNet

TriNet 8.2
Based on 469 answers
It is very easy to use for inputting payroll, however it isn't as flexible as an ADP when it comes to making adjustments to employee payroll for expense reimbursements. It works great for the TriNet expense platform from both an employee and approval process. The PTO tracker is also a great tool and easy to use. Benefits renewal is also an easy process
Michael Schiavo | TrustRadius Reviewer

Reliability and Availability

BambooHR

BambooHR 10.0
Based on 1 answer
Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
Anonymous | TrustRadius Reviewer

TriNet

TriNet 6.1
Based on 12 answers
They used to be really good at this when I had a dedicated person. Now that it's a general customer service account, it's really gone downhill and I don't get responses at all sometimes
Meiyee Apple Tam | TrustRadius Reviewer

Performance

BambooHR

BambooHR 9.0
Based on 1 answer
I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
Anonymous | TrustRadius Reviewer

TriNet

TriNet 7.1
Based on 12 answers
Pages load at a speed that isn't too fast or too slow. I never have to wait long, but it's not instantaneous
Meiyee Apple Tam | TrustRadius Reviewer

Support Rating

BambooHR

BambooHR 8.4
Based on 28 answers
Support is effective and responsive. During our time with BambooHR we did not experience many issues, but initial support on setup was helpful and allowed for a quick turnaround on getting started. Since then, few needs have arisen for contacting support, but I would not hesitate to do so and would recommend BambooHR based on the quality of their support team.
Matt LeMaire, B.A., M.A. | TrustRadius Reviewer

TriNet

TriNet 8.1
Based on 1019 answers
TriNet has an amazing team of knowledgable and helpful customer service representatives. I have confidence in the TriNet team whenever I need to reach out for assistance. From an HR perspective, I can rest easy knowing my TriNet team is there to support my agency and ensure we are covered from a compliance standpoint. On the technology side, the TriNet platform never disappoints - the system is constantly being updated and is incredibly user friendly.
Tara Lopez, M.S. | TrustRadius Reviewer

In-Person Training

BambooHR

No score
No answers yet
No answers on this topic

TriNet

TriNet 7.6
Based on 4 answers
it's been awhile, but I recall them being helpful. I got through a lot of it and when I needed help, they can walk me through it over the phone. It's also pretty user friendly in general at a platform. I don't really know what else to type, but they came and helped me in person and also when there was something new, they came and talked to me. They have not done that since with the new model that I hate
Meiyee Apple Tam | TrustRadius Reviewer

Online Training

BambooHR

BambooHR 10.0
Based on 1 answer
The online training team is great. Theis is so well done! very user friendly, very nice to go through. Then you get all those exemples and questions to test you and make sure you understand the training as we go along. This is a great asset from the tool, I don't think I have ever been left without understanding because there is help and additional resources to understand or extra windows that explain terms or answer Q&A.
Anonymous | TrustRadius Reviewer

TriNet

TriNet 5.7
Based on 4 answers
it was good, but now I haven't done much and since they changed their model, it's a lot harder to deal with. We're talking online training of the trinet platform and not the online training they provide, right? Their online training is ok, and is unfortunate that there is a totally separate model for training that costs extra when we would only watch one or two things. However, the mandatory sexual harassment training is actually pretty good, it was just a little clunky
Meiyee Apple Tam | TrustRadius Reviewer

Implementation Rating

BambooHR

BambooHR 10.0
Based on 2 answers
it was very easy to sign up, quick and we could use the site very quickly as well.
Anonymous | TrustRadius Reviewer

TriNet

TriNet 6.8
Based on 40 answers
When it was clear that PayChek had problems, TriNet stepped in and dealt directly with PayCheck to get the information and documents they needed in the required format.
Anonymous | TrustRadius Reviewer

Alternatives Considered

BambooHR

I would say they both have a lot of strengths for sure. Workday manages data on a mass scale a little bit better in my opinion, but Bamboo HR is more user friendly and pleasing to the eyes
Hayden Anderson | TrustRadius Reviewer

TriNet

When Astrolabe was founded we used Gusto. They have a slick portal and they are significantly cheaper than TriNet (order of magnitude or more). Unfortunately, Gusto does not provide small companies (less than 5 employees) with benefits or any concrete HR services other than payroll, which dictated our switch.
El-ad David Amir | TrustRadius Reviewer

Scalability

BambooHR

BambooHR 10.0
Based on 1 answer
There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
Anonymous | TrustRadius Reviewer

TriNet

TriNet 3.7
Based on 7 answers
For the size of our company, Trinet is perfect.
Nick Sucan | TrustRadius Reviewer

Return on Investment

BambooHR

  • There has been an excellent rate of profitability in our work season, especially thanks to the optimization of our operations through BambooHR.
  • Currently estimated gains appear to be 500%, which leaves our ROI at 4, demonstrating that the platform has a high return on investment.
Anonymous | TrustRadius Reviewer

TriNet

  • HR and payroll compliance has been a huge asset to us through TriNet
  • We use a fraction of the time that similar companies use to handle and process time and attendance as well as payroll and benefits.
  • Employee access to their data as well as assistance programs is a great perk.
  • Allows us to spend more time growing our company and investing in staff.
  • Cost of the services is very economical.
David Sayroo | TrustRadius Reviewer

Screenshots

Pricing Details

BambooHR

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Call for Quote*

* company size

TriNet

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

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