Bandwidth vs. CloudContactAI

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bandwidth
Score 3.6 out of 10
N/A
Bandwidth, headquartered in Raleigh, provides business class communications platform as a service (CPaaS), supporting many use cases such as lead alerts for sales, automated customer surveys, conference calls and messaging, and virtual call center, among other cases.
$0.01
per message
CloudContactAI
Score 10.0 out of 10
Small Businesses (1-50 employees)
AllCode aims to make it easy, fast and affordable to send SMS, Email, and Voice marketing campaigns, with CloudContactAI. Users can engage in 1-on-1 conversations with customers, and have two way conversations with customers in real-time.N/A
Pricing
BandwidthCloudContactAI
Editions & Modules
Outbound Messaging
$0.01
per message
Inbound Calling
$0.01
per minute
Outbound Calling
$0.01
per minute
Phone Number
$0.35
per line/per month
Inbound Messaging
Free
per message
No answers on this topic
Offerings
Pricing Offerings
BandwidthCloudContactAI
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BandwidthCloudContactAI
Top Pros
Top Cons
Best Alternatives
BandwidthCloudContactAI
Small Businesses
Telegram
Telegram
Score 9.2 out of 10
Telegram
Telegram
Score 9.2 out of 10
Medium-sized Companies
Telegram
Telegram
Score 9.2 out of 10
Telegram
Telegram
Score 9.2 out of 10
Enterprises
Telegram
Telegram
Score 9.2 out of 10
Telegram
Telegram
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BandwidthCloudContactAI
Likelihood to Recommend
2.2
(7 ratings)
10.0
(2 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
9.0
(2 ratings)
9.0
(1 ratings)
User Testimonials
BandwidthCloudContactAI
Likelihood to Recommend
Bandwidth
Bandwidth covers the majority of areas where we had customers. However, there are still some areas we would have like to see them cover for calls. They cover more areas than our other carriers, but they did surprise us from time to time by an inability to be able to deliver call transport.
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AllCode
CloudContactAI is a great platform for communicating with customers and sending them deals. Through CloudContactAI we inform customers about good deals, business updates, and to schedule meetings in bulk. We don't have multiple physical locations, but the clients functionality is a great feature that enables users to create different sub accounts to manage multiple store locations, departments, or clients.
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Pros
Bandwidth
  • Bandwidth has great customer service. They are all friendly and super helpful.
  • They are innovative and constantly updating their APIs, UIs, and products they offer.
  • Their UI and API are user friendly and intuitive.
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AllCode
  • Facilitate email campaigns
  • Facilitate voice campaigns
  • Facilitate SMS campaigns
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Cons
Bandwidth
  • Their dashboard is lacking. We would love to see some additional graphing components, live traffic views, etc.
  • Their E911 infrastructure is still separate, making things a bit complex to provision endpoints and manage them.
  • SMS/MMS is a little behind competitors like Twilio, but still usable and very reliable.
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AllCode
  • Can improve the voice calling functionality
  • Can make the user interface a little easier
  • Can improve the billing section
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Usability
Bandwidth
No answers on this topic
AllCode
I give CloudContactAI a 10/10 because it solves all of the issues I have on just one platform. Before I discovered CCAI, I was using multiple platforms to manage all of my communication. This started to become an issue--I had so many tabs on my browser that it began to be counterproductive. CloudContactAI simplifies communication.
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Support Rating
Bandwidth
No answers on this topic
AllCode
CloudContactAI has offered their total support throughout the entire process. They helped me onboard and establish my organization. Whenever I've had a fast, simple question, I was able to consult their documentation page or chatbot on their website to find the support I needed within just a couple of minutes.
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Alternatives Considered
Bandwidth
Their pricing is tough to beat, the reliability is great. And then add a few more positive things, like the tools and customer support, and that makes it a no-brainer.
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AllCode
[CloudContactAI] is a lot better than other products because it offers an insightful blog to help you become a better marketer, video tutorials for every feature.
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Return on Investment
Bandwidth
  • We found Bandwidth to be very easy to work with and they grew as we grew. Their pricing was very competitive and they were always willing to take another look at their pricing for us.
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AllCode
  • Helped improve customer relationships
  • Helped drive more sales
  • Helped provide better support for our customers
Read full review
ScreenShots

CloudContactAI Screenshots

Screenshot of Ability to support multiple clients, franchises or affiliates.  Data within each client is siloed.Screenshot of Easy provisioning of a phone number within a client. Phone numbers are assigned by area codeScreenshot of Intuitive SMS inbox with real-time bidirectional communicationScreenshot of Sophisticated SMS Campaign management with the ability to send campaigns immediately or schedule.Screenshot of Contact Management that enables you to view all SMS, Voice calls, and Emails