What users are saying about
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Attribute Ratings

  • Collective Health is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

4.0

Benefitfocus

40%
1 Rating
9.0

Collective Health

90%
2 Ratings

Support Rating

Benefitfocus

N/A
0 Ratings
9.0

Collective Health

90%
2 Ratings

Likelihood to Recommend

Benefitfocus

It is well suited for a small company of maybe 300-400. It is less appropriate for companies in areas where a transit and parking benefit is a must.
Read full review

Collective Health

It has been a great and easy experience, and I'd highly recommend it to colleagues. It is easy to navigate, all my information is in one place, and if I need additional help within the tool -- some resources quickly help answer any additional questions I may have.
Read full review

Pros

Benefitfocus

  • Great front face - updated graphics and advanced technology.
  • Video Library and an option to create your own videos.
  • Option to do a comparison chart of benefit plans.
  • Easy on the employee's eye.
Read full review

Collective Health

  • Collective Health does a good job of breaking down the costs associated with the utilization of any given medical service
  • Collective Health helps users locate the best medical provider and/or facility that is best for them
  • Collective Health provides quick and reliable support channels to users
Read full review

Cons

Benefitfocus

  • Great at selling their product but not keeping their promises.
  • Too many glitches and they always advise it will be updated/corrected on their next "quarterly update".
  • They can't administer QTB plans (parking and transit) which is an essential benefit plan offered to companies. They didn't officially come out with this news until after we had implemented and launched the program. During implementation, they made it appear like it would work.
Read full review

Collective Health

  • Logout time, I know there is sensitive information, but sometimes I wish I wasn't auto logged out of my account after some time.
Read full review

Pricing Details

Benefitfocus

Starting Price

Editions & Modules

Benefitfocus editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Collective Health

    Starting Price

    Editions & Modules

    Collective Health editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Support Rating

      Benefitfocus

      No answers on this topic

      Collective Health

      I've reached out to support a few times, and they are always super responsive over email, and willing to jump on a phone call too to discuss my issue directly.
      Read full review

      Alternatives Considered

      Benefitfocus

      I thought it would be a good facelift and upgrade to BeneTrac which was outdated and hadn't done anything to change the look and feel of their platform. Only to find out Benetrac is more adaptable to manual changes and needs.
      Read full review

      Collective Health

      The UI of Collective Health is sleek and intuitive, and the company provides extremely quick and remarkably reliable via their support channels (Message, Chat and Phone Call). Moreover, the descriptions they provide for each medical service is succinct and still very informative.
      Read full review

      Return on Investment

      Benefitfocus

      • It was a negative impact because we launched the program during open enrollment only to revert back to the old platform, BeneTrac, 3 months later.
      • Bad impression on the benefits team to implement a program that didn't deliver.
      Read full review

      Collective Health

      • Collective Health has helped employees more accurately forecast their medical expenses and budget accordingly
      • Collective Health has significantly improved the experience of employees with the submission of medical expenses claims
      Read full review

      Add comparison