BlackBerry Optics (CylanceOPTICS) vs. Huntress

If you’re looking for a solution that enables mapping to maturity along with a specific framework and timeline, then Optics definitely makes that easier. If you have a small team and not a lot of spare time, then Optics may force some prioritization work on your team.

Incentivized

Huntress is great for a managed service provider to provide a better cybersecurity stack to their endpoints/customers. Some smaller clients cannot afford high-priced SOC services but require SOC-level protection. Along with a couple of other layers of security, Huntress provides peace of mind for the MSP that if a threat were to arise, they would be notified with specific instructions for dealing with that threat.

Incentivized

• Maps out solid template frameworks.
• Makes reporting to executives easy to compile and understand.

Incentivized

• Ease of deployment
• Non-intrusive to host system
• Fantastic support when something is going wrong
• Eager to dig in with you to figure out issues

Incentivized

• The playbooks are a bit tedious and hard to understand.
• The documentation appears somewhat lacking.

Incentivized

• [I] would like to see more SOC as a Service - service from them.
• [I would also like] improved Intune integration, especially with Windows Defender and the rest of the suite.

I haven’t seen that there is much support for it. It seems like a lot of trial and error is/will be involved.

Incentivized

Pre-EDR Huntress is really unique in what it does. It is hard to directly compare that against anything since it is changed based

Incentivized

• Addresses known gaps easily.
• Quick to implement.

Incentivized

• Detections that antivirus misses
• Their price doubled recently so I had to talk to clients about the increase.
• The ROI is immediate for some clients and hasn't detected anything at others.

Incentivized