Botpress vs. Freshworks Customer Service Suite
Botpress vs. Freshworks Customer Service Suite
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Botpress | N/A | Botpress is an on-premise open source chatbot building platform for IT operations, developed by the company of the same name in Quebec. | N/A | |
 Freshworks Customer Service Suite | N/A | Freshworks Customer Service Suite is an AI-powered, comprehensive solution for offering customers seamless experiences today and in the future. | $35 per month per agent |
| Botpress | Freshworks Customer Service Suite | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Botpress | Freshworks Customer Service Suite | |
|---|---|---|
| Small Businesses |  Smith.ai Live Website Chat Score 9.0 out of 10 |  Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
| Medium-sized Companies |  Genesys DX (discontinued) Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
| Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 |  Salesforce Service Cloud Score 8.7 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Botpress | Freshworks Customer Service Suite | |
|---|---|---|
| ScreenShots | Freshworks Customer Service Suite Screenshots    |