Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Box
Score 8.5 out of 10
N/A
Box is an online Intelligent Content Management solution that caters to individual users as well as businesses.
$21
per month 3 users (minimum)
Dropbox
Score 8.5 out of 10
N/A
Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.
$9.99
per month
Slack
Score 9.0 out of 10
N/A
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…
$8.75
per month per user
Pricing
BoxDropboxSlack
Editions & Modules
Business Starter
$7
per month per user (3 minimum)
Business
$20
per month per user (3 minimum)
Business Plus
$33
per month per user (3 minimum)
Enterprise
$47
per month per user (3 minimum)
Enterprise Plus
$50
per month (billed annually) per user (3 minimum)
Enterprise Advanced
Contact us
per month per user (35 minimum)
Plus
$9.99
per month
Essentials
$18
per month
Business
$20
per month per user
Business Plus
$26
per month per user
Basic
Free
Free
$0
Pro
$7.25*
per month per user
Business+
$12.50*
per month per user
Enterprise
Contact Sales
Offerings
Pricing Offerings
BoxDropboxSlack
Free Trial
YesNoYes
Free/Freemium Version
YesNoYes
Premium Consulting/Integration Services
YesNoNo
Entry-level Setup FeeOptionalNo setup feeNo setup fee
Additional DetailsA discount is available for annual pricing.*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.
More Pricing Information
Community Pulse
BoxDropboxSlack
Considered Multiple Products
Box
Chose Box
Box has excellent file sharing options and easy link creation. Most of the file share companies are top-notch, but Box is more user-friendly than Dropbox, and an interface that’s easier to navigate than Google Drive's. In my industry, I have to be versatile and able to use …
Chose Box
Box is compatible with other cloud-based storage solutions like Dropbox or Google Drive. While the latter is probably the most customizable, user-friendly and widely adopted, Box and Dropbox are fantastic alternatives for companies that shy away from the Google suite of …
Chose Box
Box is more secure than Dropbox and has a better user interface on desktop clients. We also like Box's UI for editing documents in the cloud and Box's offerings for sharing documents outside our organization over competitors like Dropbox. However, Dropbox is better known for …
Chose Box
Box is better for large file sets than Dropbox, and doesn't have the collaboration abilities of Sharepoint (But that's not a negative! Sometimes it's just not needed).
Chose Box
This platform was a recent selection but before switching to Box we used Hiver, MS SharePoint, Dropbox, and Asana. We moved to Box because of many reasons like cost factors, usability factors, support team rating, and much more. With my
Chose Box
Our university previously used a private VPN, and we've used Google Drive as well before. At a previous university, I had experience with Dropbox. While I was unhappy about the switch to Box at first (change is always hard), Box seems superior in ease of use and collaboration …
Chose Box
The first benefit of using Box that comes to my mind is the cost advantage. Box is generally more affordable and easy-to-use than Dropbox Business because it eliminates the cost of hardware and maintenance which translates into significant cost savings. Box team maintains, …
Chose Box
Box has fewer features than Dropbox and that makes it easier to use.
Chose Box
I slightly prefer Box over Dropbox, especially if I need to store and manage thousands of files. Dropbox online file management was not as easy to navigate as Box. However, Dropbox also has a similar cloud sync feature that worked similar to Box and was pretty comparable to the …
Chose Box
I believe that anyone with exposure to software like Dropbox or Google Drive will have an easier transition when attempting to use Box. Where Box could improve is having a refresh of the UI/UX design. With an improvement to the design, Box can be more responsive and widely …
Chose Box
The best user experience of any of the major cloud data providers. As it's not a product of any of the other major technology companies, it remains agnostic to the many platforms / features that everyday users want to have.
Chose Box
Box is more professional when comparing other alternatives
Chose Box
Among many other solutions box has been vetted by our security professionals and deemed to be the best solution for our particular organization. This lends to many of box's security features that still allow for collaboration and secure file sharing.
Chose Box
Box has cheap storage pricing and so is preferred by small organizations, and easy to use app and sync make it a good product to use.
Cross platform file sharing and editing over the cloud is one of the best features it has.
Chose Box
I prefer Box over all of these alternatives because I find Box to be a lot more user-friendly and intuitive. Box has a lot more integrations as compared to the previous alternatives I used in my company. Moreover, this tool has led to an improvement in risk mitigation because …
Chose Box
Simply put, having unlimited file storage is a clear differentiator. Furthermore, the number of integrations offered by Box is simply unmatched. If you are looking for pure document and file sharing, I don't think there is a better product on the market. The benefits from …
Chose Box
Box and its competitors are all quite similar in their filesharing and storing capabilities. I think the closest, most similar product would be OneDrive, which I use quite often. Google Drive provides a bit more of real-time updating and version control of documentation that I …
Chose Box
A simple secure link and a password protection is what employees use to share files. Box is made different from other cloud content collaboration software because of the commenting feature which keeps all discussions together and enables any collaborator to provide feedback on …
Chose Box
Box was selected prior to me starting with the company. We eventually switched to Sharepoint because of the cost savings, but otherwise, we would have preferred to stay on Box. OneDrive did not stack up to Box because it was determined that it was best suited for storing work …
Chose Box
Box has a similar, but easier interface.
Chose Box
Box is a professional tool that has a rich suite of features that go head to head with Google and has many more use cases [than] iCloud. For the price, Box is a great alternative to other cloud storage and data asset management software offers. Box is a great addition to any …
Chose Box
Box was the most versatile and cheaper of these options, also had more granular admin capabilities and platform agnostic (whether your are using MS Office or Google Docs).
Dropbox
Chose Dropbox
Dropbox is a bit more organisable than Google Drive I think. Google Drive always feels a bit cluttered and files are harder to find than on Dropbox. Sharing files with others is also easier.
Chose Dropbox
MASV is better for huge file transfers, Slack is better for small, quick file sharing within our team
Chose Dropbox
SharePoint was where our engineering team looked for service in the cloud however we quickly moved to Dropbox when we evaluated costs for the amount of storage we needed.
Chose Dropbox
I would say that Dropbox ranks in the middle among the others I have used. Google Drive is my preference, because of its simple UI and smooth user experience. Dropbox ranks second because it's a bit clunky compared to Google. OneDrive ranks third because it's still useful and …
Chose Dropbox
Dropbox when added to Mac Finder is more user friendly and easier to navigate than the organization found with Google Drive
Chose Dropbox
I have only had to download files from these other platforms but haven't had a chance to use them. My organization chose Dropbox and I am neither for or against it. Seems to be working for what it is.
Chose Dropbox
I used to be a Box user - I just liked the interface better, it seemed more modern and visually appealing. However, the preview function on Box is not very good - videos can take a long time to load, and I've never had that issue with Dropbox. For how often I'm previewing video …
Chose Dropbox
We have used Box.

It is very similar to Dropbox. I think Dropbox has more extra features.
Chose Dropbox
There are certain areas where google still has an edge, especially when it comes to syncing directly to google email accounts and drive, as well as accessing their apps. Dropbox is better in terms of storage and organization when it comes to sharing with teams, Dropbox is …
Chose Dropbox
I honestly haven't done a side-by-side test. I have just used Dropbox for so long and have so much saved on their platform that it would take a lot of time to move everything.
Chose Dropbox
Dropbox is the only one that I have kept using for over ten years at this point. Google Drive and Box are both fine for their purposes but the user efficiency is much less prominent.
Chose Dropbox
Affordability is the most important to me as a small business owner. I used Brandfolder for almost 2 years but it got too expensive. Dropbox gives me the basic tools and capabilities I need to share and save files without worry.
Chose Dropbox
Dropbox stands out for its simple interface, reliable file syncing, and strong version history compared to other storage platforms. While Google Drive is better for real-time collaboration and OneDrive integrates well with Microsoft Office, Dropbox offers faster file sharing, …
Chose Dropbox
While Google excels in collaboration (Workspace rather than Drive), Dropbox offers better sync performance, cross-platform compatibility, native mobile apps, and efficient OS file system integration. I keep all my files on Dropbox, while other platforms vary by the company I …
Chose Dropbox
While Google Drive is a viable option, especially if your team is already using the Google suite of products, it feels more like a "cloud dump," rather than a system that you can truly operate within. Dropbox remains not only an effective storage solution, but also offers the …
Chose Dropbox
very similar. Dropbox offers tiers of file storage the are better for our current needs. Other than storage options, the are all very similar
Chose Dropbox
Much better - other programs seem to have more bugs.
Chose Dropbox
Ease of use is the main reason. The other competition requires a masters in computer science to use and understand.
Chose Dropbox
DropBox has the most features for the price and is the most user-friendly.
Chose Dropbox
Syncing uses less compute resource.
Chose Dropbox
Google Drive is not as user-friendly. Too many clicks to get to where you need to be
Chose Dropbox
N/A
Slack
Chose Slack
Slack has more functionality than Teams in terms of messaging and is more intuitive.
Chose Slack
I think Slack is superior to Skype in every way and is made for teams. While DingTalk is similar, in my experience, Slack is much less buggy and is designed in a much more efficient way.
Chose Slack
Slack in my experience is a much better tool than Microsoft Teams and has been a better user experience. There seems to be less outages in Slack and just feels more comfortable to use. Slack also seems to be a pretty widely adopted solution that people are using and can …
Chose Slack
While Skype, WhatsApp, and Microsoft Teams messaging platforms offer their unique advantages, Slack stands out to me for its advanced features and intuitive interface. Slack excels in team collaboration, providing robust file sharing, customizable channels, and extensive …
Chose Slack
Slack is the primary instant communication platform I have used, so I don't have much exact comparison. I can say that Slack is extremely user-friendly! Our team consists of people of all ages and different levels of computer skills, and everyone is able to use Slack. Slack …
Chose Slack
Well we get Yammer with the Office 365 pack. So, Yammer is paid for and integrates well with Office. MS Office 365 does not have the type of ridiculous service interruptions that Slack seems to experience. Yammer does all the same stuff but without the bad user interface. I did …
Chose Slack
If the recipient is not online then Skype doesn't work properly. Similarly, we missed some notifications on HipChat so Slack is much better these.
Chose Slack
This is the first product like Slack we've used in a professional setting.
Chose Slack
As mentioned before, Slack is the most superior communication tool on the market right now. It's loaded with so much functionality that any team can tailor it to their own preferred way of working. I really can't see myself using anything else than Slack, except for potentially …
Chose Slack
No comparison. Slack is 100% a better tool.
Chose Slack
Slack is my favorite tool. It is easier to use than any other on the market and also includes the mobile version.
Chose Slack
I've used Discord which is a direct Slack competitor in tech/gaming communities and I have found both have strengths and weaknesses. Once I've gotten accustomed to certain text formatting features of Slack, I've found switching over to using Discord was sometimes disappointing …
Chose Slack
Slack is much faster and easy to use than Skype. The group conversations are more fluid, it's easier to setup a conversation group and we have more flexibility. However, Skype has a better history record, making it safer when dealing with serious subjects/projects, and allows …
Chose Slack
It is much easier to use slack for internal communication than it is to use any other emailing platform (gmail or outlook). You get direct notification and the interface is made for intuitive fast communication, it is really a chat service with easy access to group chats, …
Chose Slack
I have used Basecamp in the past, but have not evaluated in the last 3 years. At the time I began using slack, Basecamp was overkill for my needs, and didn't provide as strong of a mobile experience.
Chose Slack
I find that even though Slack is more expensive, it is way more simple, organized and straightforward than HipChat. Also, Slack has a much better performance on most mobile devices. Togther with that, HipChat has way less interations with other softwares than Slack, and these …
Chose Slack
Skype is the best at what it does, but is limited in its features. For document collaboration, team management, and advanced chat features, Slack is currently the best in its kind.
Chose Slack
The only other option for Slack really is basic email, and Slack completely kicks email out of the park. Especially considering the DropBox-like features of Slack. You can send huge files to others across Slack - files so big that they don't fit in email. You can also chat …
Features
BoxDropboxSlack
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Box
7.6
26 Ratings
6% below category average
Dropbox
-
Ratings
Slack
-
Ratings
Content capture & imaging8.119 Ratings00 Ratings00 Ratings
File sync, storage & archiving9.725 Ratings00 Ratings00 Ratings
Document management8.324 Ratings00 Ratings00 Ratings
Records management7.020 Ratings00 Ratings00 Ratings
Content search & retrieval8.224 Ratings00 Ratings00 Ratings
Enterprise content collaboration8.021 Ratings00 Ratings00 Ratings
Content publishing & creation5.015 Ratings00 Ratings00 Ratings
Security, risk management & information governance8.226 Ratings00 Ratings00 Ratings
Contract lifecycle management8.812 Ratings00 Ratings00 Ratings
Automated workflows8.814 Ratings00 Ratings00 Ratings
Artificial intelligence2.011 Ratings00 Ratings00 Ratings
Mobile support6.623 Ratings00 Ratings00 Ratings
Integration9.523 Ratings00 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Box
-
Ratings
Dropbox
8.0
1336 Ratings
4% below category average
Slack
8.4
600 Ratings
5% above category average
Versioning00 Ratings8.11110 Ratings8.2324 Ratings
Video files00 Ratings7.91092 Ratings8.3538 Ratings
Audio files00 Ratings8.1988 Ratings8.5525 Ratings
Document collaboration00 Ratings7.81162 Ratings8.0426 Ratings
Access control00 Ratings8.41234 Ratings8.3409 Ratings
File search00 Ratings7.61280 Ratings00 Ratings
Device sync00 Ratings8.31230 Ratings9.0452 Ratings
Advanced security features00 Ratings00 Ratings8.3360 Ratings
Integrates with Google Drive00 Ratings00 Ratings9.0211 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Box
-
Ratings
Dropbox
8.5
1265 Ratings
1% below category average
Slack
-
Ratings
User and role management00 Ratings8.41130 Ratings00 Ratings
File organization00 Ratings8.41246 Ratings00 Ratings
Device management00 Ratings8.61110 Ratings00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Box
-
Ratings
Dropbox
8.3
1255 Ratings
4% below category average
Slack
-
Ratings
Performance00 Ratings7.91244 Ratings00 Ratings
Reliability00 Ratings8.91251 Ratings00 Ratings
Storage Reports00 Ratings8.2954 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Box
-
Ratings
Dropbox
-
Ratings
Slack
7.9
625 Ratings
2% above category average
Task Management00 Ratings00 Ratings7.7428 Ratings
Gantt Charts00 Ratings00 Ratings6.961 Ratings
Scheduling00 Ratings00 Ratings7.8361 Ratings
Workflow Automation00 Ratings00 Ratings8.1394 Ratings
Mobile Access00 Ratings00 Ratings9.4598 Ratings
Search00 Ratings00 Ratings8.3605 Ratings
Visual planning tools00 Ratings00 Ratings7.4273 Ratings
Communication
Comparison of Communication features of Product A and Product B
Box
-
Ratings
Dropbox
-
Ratings
Slack
8.8
633 Ratings
10% above category average
Chat00 Ratings00 Ratings9.6632 Ratings
Notifications00 Ratings00 Ratings8.8629 Ratings
Discussions00 Ratings00 Ratings9.2617 Ratings
Surveys00 Ratings00 Ratings8.1410 Ratings
Internal knowledgebase00 Ratings00 Ratings7.8409 Ratings
Integrates with GoToMeeting00 Ratings00 Ratings8.9110 Ratings
Integrates with Gmail and Google Hangouts00 Ratings00 Ratings8.7182 Ratings
Integrates with Outlook00 Ratings00 Ratings8.9120 Ratings
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BoxDropboxSlack
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SugarSync
Score 4.2 out of 10
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Stackby
Score 9.0 out of 10
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MediaValet
MediaValet
Score 9.0 out of 10
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Druva Security Cloud
Score 9.4 out of 10
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Troop Messenger
Score 9.8 out of 10
Enterprises
MediaValet
MediaValet
Score 9.0 out of 10
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Druva Security Cloud
Score 9.4 out of 10
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HCL Connections
Score 9.0 out of 10
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User Ratings
BoxDropboxSlack
Likelihood to Recommend
8.0
(154 ratings)
8.5
(1348 ratings)
9.2
(628 ratings)
Likelihood to Renew
8.0
(12 ratings)
8.1
(41 ratings)
10.0
(25 ratings)
Usability
8.0
(21 ratings)
8.1
(496 ratings)
9.0
(248 ratings)
Availability
10.0
(5 ratings)
6.8
(3 ratings)
10.0
(2 ratings)
Performance
9.1
(12 ratings)
6.0
(8 ratings)
10.0
(2 ratings)
Support Rating
8.5
(29 ratings)
6.6
(38 ratings)
9.9
(68 ratings)
In-Person Training
10.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Online Training
10.0
(3 ratings)
8.2
(2 ratings)
-
(0 ratings)
Implementation Rating
10.0
(6 ratings)
7.5
(4 ratings)
8.8
(5 ratings)
Configurability
10.0
(1 ratings)
6.4
(1 ratings)
10.0
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
-
(0 ratings)
10.0
(1 ratings)
Ease of integration
10.0
(1 ratings)
-
(0 ratings)
9.2
(2 ratings)
Product Scalability
10.0
(1 ratings)
6.6
(4 ratings)
10.0
(1 ratings)
Professional Services
-
(0 ratings)
-
(0 ratings)
10.0
(1 ratings)
Vendor post-sale
10.0
(1 ratings)
-
(0 ratings)
10.0
(1 ratings)
Vendor pre-sale
10.0
(1 ratings)
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
BoxDropboxSlack
Likelihood to Recommend
Box
I think Box is great for research teams or anyone that has a large number of files that need to be securely stored. Particularly in the case of social science research, where it is important to protect identifying data, Box is a great option. In cases where teams need a more reliable means for real-time collaboration, I would probably consider a different alternative
Read full review
Dropbox
Let me describe a scenario that happened recently in our organization's marketing team storing thousands of images videos and pdfs and Dropbox is done a great perfomer in this situation by the product features which is very helpful for the team, such as smart sync reduces disc usage, preview support for many media formats & Integrate with Adobe Creative Cloud.
Read full review
Salesforce
Slack is great for tracking commits to new coding projects. You can take parts of code that still need to be implemented later and easily search through the history of comments if there is something that goes wrong with a code commitment. It can be difficult for people that only like Teams to adjust to a new platform if you are using both to communicate.
Read full review
Pros
Box
  • The main feature that I like the most in Box is that it makes collaboration seamless, workers can easily check the documents any time and make changes according to the needs.
  • Box manages and backs up all of your files on its cloud servers, and provides a very nice interface for creating, viewing, editing, and collaborating on the most commonly used file types (PDF, XLS, DOC, etc.).
  • Over the past few years, Box has built on top of its basic cloud storage management with a host of other tools, such as workflows, AI, monitoring, and analytics.
  • It is helping us to make good connections with clients and our workers themselves as to its syncing and viewing feature to all is very much helpful and easy to go.
Read full review
Dropbox
  • I can share projects I need feedback on.
  • I can make projects available to editors so that they can do their work.
  • Dropbox is a place where I can store files that I can access from anywhere, even if I don't have my laptop with me at the time.
  • I have an old friend who is an acting professor in Tokyo. He loves the dialogue that I write in my novels. He converts chapters into scenework for his acting students. They get very excited when there's new material!
Read full review
Salesforce
  • Huddles Run smoothly without any interferences.
  • Smooth individual calls quick and easy without any interruptions.
  • seamless notifications across multiple devices
  • The ability to easily tag a team member to urgently attend to a specific escalation.
  • Slack being user friendly and able to integrate easily with other platforms and apps.
  • How to easily open up different channels for different escalations and needs.
  • a safe direct messaging option.
Read full review
Cons
Box
  • The graphic design of the dashboard should be simpler and more tangible that can be changed to the liking of the Admin.
  • Sometimes there are some syncing issues in the background.
  • The product has very limited functionality in some areas which could be a bit frustrating at times.
Read full review
Dropbox
  • I’d like to be able to hover over an image/document and have it expand/enlarge without actually opening it
  • I’d love to see a carousel that lets me thumb through more quickly
  • I’m almost always in thumbnail view. I’d like to see them re-organize automatically when something is moved or deleted instead of leaving an empty space.
  • AI options for photo editing.
  • Easier pdf markups
Read full review
Salesforce
  • Would love a better integration with GitHub. For example, notifications when your PR is updated, when review is requested, @-mention in comments, etc.
  • Improved "Later" tab, for example the ability to create to-do lists or making the "Later" tab into a more powerful to-do list (annotate items with notes)
  • More powerful integrations, e.g. Google Calendar could render a calendar view within Slack, rather than sending the daily schedule
Read full review
Likelihood to Renew
Box
I like the security features and I like the website. It's easy to use and create and move things around as needed. The main reason for a lower rating is because the Box Sync app is just not a good program. It's a memory hog, it's slow, transfer speeds are slow, and it's not the most efficient route. If you have a large Box account and you need to get a computer up to speed on a large amount of data within Box, you are in for the long haul. Last time I had to do this, it took 3 days to sync all of the files and we are talking around 100 GB worth of data
Read full review
Dropbox
Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
Read full review
Salesforce
To be more transparent, I give 10 because Slack serves our collaboration needs. It provide us a good platform for team communication relaying important update within the company, it has even mobile app where you can install in your phone to monitor any updates within that team that needs your immediate attention and intervention.
Read full review
Usability
Box
Everything with Box is seamless. It can be integrated into virtually any other software or application. You can even get the app for your phone or tablet to work on the go. File syncing is so quick. The only reason I gave it a 9 is the issue I discussed earlier about the local file application rebooting and not continuing to sync files. Other than that, it's great!
Read full review
Dropbox
It works extremely well, and we have never had any issues with connecting or sharing files. It's very easy to use, and any team member can share, add, and delete files to a virtual drive. This is extremely helpful, and it's an amazing tool to use, ensuring everyone can connect and work together effectively.
Read full review
Salesforce
My rating was 7. Its intuitive interface and user-friendly features like channels, threads, and integrations make it excellent for team communication and onboarding. However, its usability is held back by the resource-intensive desktop app and cluttered feeling in large workspaces. The mobile app's performance and unreliable notifications have also been noted as weaknesses.
Read full review
Reliability and Availability
Box
Yeah, it's always worked, I've never had any kind of connection issues, the only issues I've had it I've been on our end when the Internet hasn't worked.
Read full review
Dropbox
I really recommend the product for the Dropbox availability is a great having very very less downtimes, they errors are less I have been faced yet, due to connectivity sometimes we are getting errors. Only sometimes the limitations of some features show some errors.
Read full review
Salesforce
Yes, the app works 24/7. I don't even recall having any period that we could not use since the implementation. Even the maintenance periods are barely noticeable and our work is not impacted by it when it happens.
Read full review
Performance
Box
The general operation and management of Box is very efficient, both when accessing the account, and when adding files, downloading or modifying any document directly. The web platform, mobile and desktop versions work really well and quickly, making all the work and process flow smoothly and without setbacks. So far I have not been able to observe any inconvenience
Read full review
Dropbox
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
Read full review
Salesforce
Slack is a soft app, we don't have many issues with it. I recall one or two people complaining about something during our usage period, but I didn't have a bad experience. When the app is slow, usually the problem is with my computer or my internet. The app works just fine.
Read full review
Support Rating
Box
I found their support community lacking in clarity when I experienced a login issue. The error messaging was poor on my Box Sync application. I did not reach out to support staff for help, instead, I reasoned that I should try downloading the Box Sync application again and reinstall it. That fixed my issue, thankfully. I think a less computer-savvy user would've been much more frustrated.
Read full review
Dropbox
They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee.
Read full review
Salesforce
Whenever I've had to troubleshoot an issue with Slack (which, to be honest, has not happened very often), their online documentation has been easy to locate, easy to understand, and effective in resolving my issue. Slack's ever-growing popularity also means that there's a large community of practice out there that can be depended upon.
Read full review
In-Person Training
Box
The in person training was done in house and I helped with the training, people seem to respond well.
Read full review
Dropbox
The person for corporate product dealing and knowledge of the product explore and better and secure use are properly handover to us. Also provide full software and tool training from the basic to the pro level with each and every possible explanation. Provide many sessions regarding every doubt. Also Guide better suitable options for our business to migrate and integrate for the expansion in all places employee smoothly.
Read full review
Salesforce
No answers on this topic
Online Training
Box
The documentation is good. Since Box is a popular service, there were also a number of YouTube videos and other sources that were helpful as we were considering the product and planning for deployment. Also, the ability to try the free version helped to prepare us.
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Dropbox
I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!
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Salesforce
No answers on this topic
Implementation Rating
Box
Be careful with settings. It is easy to get overwhelmed with updates. For example, you don’t want to be updated when doing historical data uploads. I recommend taking off notifications initially and then turn on post you have done your historical data upload.
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Dropbox
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
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Salesforce
I was not part of the implementation team, but I recall being 100% happy and excited to learn and use a new tool. I'm still am to be honest.
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Alternatives Considered
Box
They are kind of the same. And both of them do their job as promised. But for company and project wise I think that Box slightly wins for some points. Which [makes him] win over Google Drive (don't forget that Google Drive is very easy to use and has a lot [of] nice features too).
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Dropbox
I prefer the layout and visual aspect of Dropbox as it mirrors my files on my computer. I feel that I am more organized, and it's easier to find my files in Dropbox than it was with Google Drive.
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Salesforce
I like Slack better than ClickUp, because I would spend 30-60 minutes a day updating my ClickUp tasks. The way ClickUp was used was very micromanaging. I billed by the hour, so I was willing to put in the time to alert the boss what tasks I was working on.
One of my jobs used Hive - I mostly just ran it in the background in case anyone messaged me. I did not use it often.
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Contract Terms and Pricing Model
Box
No answers on this topic
Dropbox
I would recommend to this product directly to the sales team of Dropbox for the best deal provide to my referred person and provide the best service to them.
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Salesforce
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Scalability
Box
It's great, as we put more files on there it's done very well.
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Dropbox
It's easy to integrate with the systems of Windows and Linux, easy to have web versions accessible, which provide the web login credentials. Also, it can be installed for individuals for the best autosync features.
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Salesforce
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Professional Services
Box
No answers on this topic
Dropbox
Their services are highly rated for moving massive, complex data sets from legacy on-premise servers to the cloud with minimal downtime.
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Salesforce
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Return on Investment
Box
  • Box has been an only positive experience. It provides a seamless way for me and my team to collaborate on documents in such a way where we're not sending the document back/forth via email. It's a huge timesaver.
  • Box reduces the risk of sharing a sensitive document to the wrong person via email.
  • Box has provided a platform where my team can share notes in meetings - this has helped streamline and organize our meetings. Our meetings are more productive and actionable.
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Dropbox
  • When it works (usually if a client already has Dropbox, so they don't get the solicitation to sign up), it works flawlessly.
  • I've had multiple clients not see the "continue with download only" at the bottom and email me to resend the media another way because they don't have a Dropbox account.
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Salesforce
  • Slack has been incredibly helpful in connecting various tech apps and ecosystems, creating a more streamlined and responsive process.
  • Slack has made it significantly easier to communicate with our team members across multiple time zones, creating a more engaging environment for our all-remote team.
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ScreenShots

Box Screenshots

Screenshot of an overview of Box's intelligent content management platform. It provides a unified, AI-powered approach to managing and securing your unstructured data, or content. ICM provides organizations with collaboration, AI, security, compliance, and workflow tools, interoperable and customizable, to get the most from their content.Screenshot of how with Box AI, AI can be accessed right where enterprise content exists. While that work can reside within Microsoft, Google, Apple, and other productivity suites, Box helps users to tap the full potential of AI for unstructured data.Screenshot of how Box creates a central workspace to edit, review, and assign tasks. Users can automate business processes and centralize content workflows in Box, including a configurable content submission, unlimited e-signatures, user-drive no-code workflow, and task assignment to power approvals.Screenshot of how Box secures content from threats, including malware and ransomware, and recover from attacks if they happen. This helps to maintain a zero trust architecture to ensure proper usage of corporate data, and prevent data theft.Screenshot of how Box can connect to any productivity suite, including Microsoft, Google, and Apple. This extends any existing security investments with integrations into key DLP, SIEM, and network security tools. Thus, seamless experiences can be built for users in any system they use, whether that’s a business tool like Salesforce or ServiceNow, or communications engines like Zoom and Slack.Screenshot of an overview describing Box's scalability. With unlimited storage capabilities Box has an exabyte (1,000PB) of customer data plus 1 gigabit per second upload and download speed. At its core, Box is a multi-tenant global SaaS platform with enterprise-grade reliability and end-to-end encryption to secure content.

Dropbox Screenshots

Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.