Brand Embassy (discontinued) vs. Sunrise Customer Service Management
Brand Embassy (discontinued) vs. Sunrise Customer Service Management
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Brand Embassy (discontinued) | N/A | Brand Embassy is now part of NICE inContact CXone (acquired May 2019). Brand Embassy is social customer service software designed to help companies with high volume social customer service prioritize and automate the customer experience. Incoming requests and mentions from social media, blogs and website forms are unified in one dashboard and routed to the most relevant customer service agent. Customers… | $39 per month | |
Sunrise Customer Service Management | N/A | Sunrise Customer Service Management is a help desk / ticketing platform, handling the entire service lifecycle. | N/A |
Brand Embassy (discontinued) | Sunrise Customer Service Management | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Brand Embassy (discontinued) | Sunrise Customer Service Management | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
Brand Embassy (discontinued) | Sunrise Customer Service Management | |
---|---|---|
Small Businesses | Simplify360 Score 7.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Brand Embassy (discontinued) | Sunrise Customer Service Management | |
---|---|---|
Likelihood to Recommend | 2.0 (12 ratings) | - (0 ratings) |
Likelihood to Renew | 7.7 (5 ratings) | - (0 ratings) |
Usability | 1.0 (1 ratings) | - (0 ratings) |
Availability | 8.2 (1 ratings) | - (0 ratings) |
Support Rating | 3.0 (4 ratings) | - (0 ratings) |
Brand Embassy (discontinued) | Sunrise Customer Service Management | |
---|---|---|
Likelihood to Recommend | Discontinued Products | Sunrise Software Ltd. No answers on this topic |
Pros | Discontinued Products | Sunrise Software Ltd. No answers on this topic |
Cons | Discontinued Products | Sunrise Software Ltd. No answers on this topic |
Likelihood to Renew | Discontinued Products | Sunrise Software Ltd. No answers on this topic |
Usability | Discontinued Products | Sunrise Software Ltd. No answers on this topic |
Support Rating | Discontinued Products | Sunrise Software Ltd. No answers on this topic |
Alternatives Considered | Discontinued Products | Sunrise Software Ltd. No answers on this topic |
Return on Investment | Discontinued Products | Sunrise Software Ltd. No answers on this topic |
ScreenShots | Brand Embassy (discontinued) Screenshots |