What users are saying about
3 Ratings
147 Ratings
3 Ratings
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Score 8.7 out of 100
147 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Breakout

Breakout is great for streamlining processes keeping track of key things and also helps in setting accountability with the assign and collaborate feature.
Amit Singh | TrustRadius Reviewer

Formstack Forms

Formstack makes it easy to create a variety of forms. I have used it for event interest and registrations, email list sign-ups, and surveys. I have found it easy to customize, and easy to export data for import into other systems (e.g., CRM).
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

Breakout
8.6
Formstack Forms
Dashboards
Breakout
9.1
Formstack Forms
Standard reports
Breakout
8.6
Formstack Forms
Custom reports
Breakout
8.2
Formstack Forms

Process Engine

Breakout
8.4
Formstack Forms
Process designer
Breakout
8.6
Formstack Forms
Process simulation
Breakout
9.1
Formstack Forms
Business rules engine
Breakout
8.6
Formstack Forms
SOA support
Breakout
8.2
Formstack Forms
Process player
Breakout
8.2
Formstack Forms
Form builder
Breakout
8.6
Formstack Forms
Model execution
Breakout
7.7
Formstack Forms

Collaboration

Breakout
9.1
Formstack Forms
Social collaboration tools
Breakout
9.1
Formstack Forms

Content Management Capabilties

Breakout
7.3
Formstack Forms
Content management
Breakout
7.3
Formstack Forms

Survey Format & Appearance

Breakout
Formstack Forms
9.3
Survey templates
Breakout
Formstack Forms
9.0
Themes
Breakout
Formstack Forms
9.0
Custom logo/branding
Breakout
Formstack Forms
10.0

Survey Content

Breakout
Formstack Forms
8.7
Changes to live survey
Breakout
Formstack Forms
9.0
Question design help
Breakout
Formstack Forms
8.0
Multiple question types
Breakout
Formstack Forms
9.2

Survey Logic

Breakout
Formstack Forms
9.2
Survey logic flexibility
Breakout
Formstack Forms
9.2

Survey Reporting & Analytics

Breakout
Formstack Forms
9.5
Response tracking
Breakout
Formstack Forms
10.0
Data export
Breakout
Formstack Forms
9.2
Standard reports
Breakout
Formstack Forms
9.2
Custom reports
Breakout
Formstack Forms
9.0
Analytics
Breakout
Formstack Forms
10.0

Survey Administration & Security

Breakout
Formstack Forms
9.0
Access controls
Breakout
Formstack Forms
9.0
Compliance
Breakout
Formstack Forms
9.0

Survey Distribution

Breakout
Formstack Forms
8.0
Vendor-offered crowdsourcing
Breakout
Formstack Forms
8.0
Respondent restrictions
Breakout
Formstack Forms
8.0

Pros

Breakout

  • Simple and easy to use interface
  • Provides third party integrations
  • Good support
  • Brings in accountability
  • Great for tracking
Anonymous | TrustRadius Reviewer

Formstack Forms

  • Allows for unique situations. As a school, we don't have the luxury of being cookie cutter. Neither do our forms.
  • Support. If we don't know how to do it, their support team has been very helpful and actually attempts to understand the issue on hand.
  • User friendliness. In our field we have a phrase: "what if you get hit by a bus?" With Formstack, you can "get hit by the bus" and someone else can jump in and still keep things running (this is used as a phrase for illness, not termination).
Patrick Stephens | TrustRadius Reviewer

Cons

Breakout

  • Would be great they could come up with iOS and android versions as well
Amit Singh | TrustRadius Reviewer

Formstack Forms

  • Setting up our multi-step form took some getting used to. Some of the branching logic configuration wasn't as intuitive as would be ideal.
  • Since we were pushing data directly into Hubspot, I found it cumbersome to deal with data storage limits within Formstack. I would get frequent notices that new responses were not being stored in Formstack and that I needed to upgrade or delete data. I got tired of that.
  • More/easier support for custom fonts would have been a huge plus. We were able to customize the form's appearance, but had to make some concessions in that regard.
Josh Summerhays | TrustRadius Reviewer

Likelihood to Renew

Breakout

No score
No answers yet
No answers on this topic

Formstack Forms

Formstack Forms 9.1
Based on 12 answers
Our user base has come to rely on Formstack to get forms done. The Formstack tools make it easy to start from scratch or copy an existing form to "quick start" a new, similar form. The price is right and frees up IT staff to do more transformative work.
Tim Roe | TrustRadius Reviewer

Usability

Breakout

No score
No answers yet
No answers on this topic

Formstack Forms

Formstack Forms 10.0
Based on 4 answers
Well written, modern software. Works as expected for software of 'today.' Does not operate like something from five or ten years ago...like a legacy platform. Continuous improvements are nice to see.
Mitchel Laman | TrustRadius Reviewer

Support Rating

Breakout

No score
No answers yet
No answers on this topic

Formstack Forms

Formstack Forms 10.0
Based on 5 answers
The agents in the original group, especially the ones in cahoots with the developers, are really solid and know what they're talking about--I'm looking at you, Collin. The 'Tier 1' support agents that typically reply to the tickets are really spotty. If you have an overly technical question, i.e. bugfix, or describe a feature from a few years back that randomly disappeared, these agents typically will give you what feels like a generic reply and not know what you're talking about.
Anonymous | TrustRadius Reviewer

Implementation Rating

Breakout

No score
No answers yet
No answers on this topic

Formstack Forms

Formstack Forms 10.0
Based on 2 answers
We implemented on one of the earlier versions. Through continuous engineering improvements, the interface keeps getting easier and more intuitive. Therefore, later implementations keep getting easier and better.
Mitchel Laman | TrustRadius Reviewer

Alternatives Considered

Breakout

Our organization had evaluated it for sometime, but it was on the higher side for the budget we had. Many of our departments used it for a while, even after the initial demo session many users from different departments had raised IT assistance requests. Keeping in mind these factors at hand we started exploring alternatives.
Anonymous | TrustRadius Reviewer

Formstack Forms

Drupal is a much more customizable platform, however you must have someone build the forms first and then you can work with them if you do not have the programming knowledge. If you have any changes to make, it can sometimes be both a time consuming and difficult process. Formstack is much more efficient if you do not have an in house programmer.
Jason Fluegge | TrustRadius Reviewer

Return on Investment

Breakout

  • Breakout is pretty affordable, the ROI has been great for us
Amit Singh | TrustRadius Reviewer

Formstack Forms

  • Positive - ability to analyze submission trends - e.g. when a marketing email is sent, looking at increased form viewing and submissions in relation to the sending of the campaign.
  • Immediate response - those that submit forms receive immediate response that their form has been submitted.
Ryan Spear | TrustRadius Reviewer

Screenshots

Pricing Details

Breakout

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Breakout Editions & Modules

Additional Pricing Details

Formstack Forms

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Formstack Forms Editions & Modules

Edition
Silver$591
Gold$991
Platinum$2491
EnterpriseContact sales team
  1. per month
  2. none
Additional Pricing Details
We also offer a variety of Add-on features: Workflows, Conversion Kit, Portals, Approvals

Rating Summary

Likelihood to Recommend

Breakout
8.6
Formstack Forms
8.7

Likelihood to Renew

Breakout
Formstack Forms
9.1

Usability

Breakout
Formstack Forms
10.0

Reliability and Availability

Breakout
Formstack Forms
10.0

Support Rating

Breakout
Formstack Forms
10.0

Implementation Rating

Breakout
Formstack Forms
10.0

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