Chose Bright Pattern Contact Center
Easy to manage, easy to implement - simple transparent pricing model. Great service.
Product | Rating | Most Used By | Product Summary | Starting Price |
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Bright Pattern Contact Center | Enterprise companies (1,001+ employees) | Bright Pattern provides an AI-powered omnichannel contact center software. With the purpose of making customer service, sales, and marketing brighter and faster, Bright Pattern offers an advanced omnichannel cloud platform with embedded AI. Bright Pattern’s platform can be… | N/A |
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Entry-level Setup Fee | No setup fee | ||||||||||
Additional Details | One-time set-up fee includes 45 hours of services for workflow implementation and training: Discovery and Design Workshop; Configuration and Customization to customer requirements; Testing and Evaluation; Agent and Supervisor Training; Administration Mentoring & Knowledge Transfer | ||||||||||
More Pricing Information |
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Considered Both Products | Bright Pattern Contact Center |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Small Businesses | CloudTalk Score 9.4 out of 10 |
Medium-sized Companies | CloudTalk Score 9.4 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives |
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Likelihood to Recommend | 10.0 (27 ratings) |
Likelihood to Renew | 10.0 (1 ratings) |
Usability | 10.0 (27 ratings) |
Availability | 10.0 (1 ratings) |
Performance | 9.0 (1 ratings) |
Support Rating | 10.0 (27 ratings) |
In-Person Training | 8.0 (1 ratings) |
Online Training | 7.0 (1 ratings) |
Implementation Rating | 5.8 (4 ratings) |
Configurability | 8.0 (1 ratings) |
Contract Terms and Pricing Model | 9.0 (1 ratings) |
Ease of integration | 9.0 (1 ratings) |
Product Scalability | 9.0 (1 ratings) |
Vendor post-sale | 10.0 (1 ratings) |
Vendor pre-sale | 10.0 (1 ratings) |
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Likelihood to Recommend | Bright Pattern, Inc. |
Pros | Bright Pattern, Inc. |
Cons | Bright Pattern, Inc. |
Usability | Bright Pattern, Inc. |
Reliability and Availability | Bright Pattern, Inc. |
Performance | Bright Pattern, Inc. |
Support Rating | Bright Pattern, Inc. |
In-Person Training | Bright Pattern, Inc. |
Online Training | Bright Pattern, Inc. |
Implementation Rating | Bright Pattern, Inc. |
Alternatives Considered | Bright Pattern, Inc. |
Scalability | Bright Pattern, Inc. |
Return on Investment | Bright Pattern, Inc. |
ScreenShots | Bright Pattern Contact Center Screenshots |