Likelihood to Recommend For a new part of our business, we have input staff details on Bright HR. There have been times when calls have been made to the helpline for guidance. It does not take long to get to know the staff you are speaking to. In relation to the query addressed with a team member today the service was excellent. Matthew has a great depth of knowledge of the system and works through the shift and annual leave calculations at the click of a finger. Thank you Mathew for your support, you are a star!
Read full review Industries with stringent regulatory compliance requirements, such as healthcare and finance, benefit from SAP Ariba's robust features for maintaining compliance throughout the procurement process. The platform helps organizations adhere to industry-specific regulations and standards.Organizations seeking an end-to-end source-to-pay solution find SAP Ariba suitable. Its seamless integration of procurement processes, from sourcing to invoicing, simplifies workflows and improves overall operational efficiency.
Read full review Pros When a query has been dealt with via the helpline an email confirming the outcome is often issued which is great for reference at any time. The system is easy to use and the screens are clutter free. The support service offered is easy to access and the staff are friendly and helpful. Read full review Its data driven user solution helps in gaining visibility into the landscape and thus helps in informed decision making End to end procurement process under single platform and integration makes it easier We have always experienced cost reduction using SAP ariba Read full review Cons Direct-dial telephone numbers rather than going through the Peninsula helpline numbers. Setting up annual leave profiles often needs the assistance of a Bright HR representative when staff works quirky shifts. Providing examples of how to set the system up in user guides may help to set the system upright the first time. Read full review User Interface Complexity: Some users find the user interface to be complex, particularly for new users. Simplifying the interface and providing more user-friendly navigation could enhance the overall user experience. Customization Challenges: Customizing certain aspects of the system, such as reports or templates, can be challenging. A more intuitive customization process would empower users to tailor the system to their specific needs more easily. Learning Curve: The platform has a steeper learning curve for some users, especially those less familiar with advanced procurement tools. Improved onboarding resources and training materials could help users get up to speed more quickly. Read full review Likelihood to Renew Established product and we are now using it as a mean for our procurement transformation
Read full review Usability UI is good from tech perspective Customisations and personalisations are very intuitive and allows user to make the maximum usaage of the dashboard. Integrations with existing systems matters a lot for large enterprises. Training and support is very crucial. Mobile availability enhances the overall customer experience. Feedback is underrated but comapnies take it very seriously now a days.
Read full review Support Rating Customer support has always been top notch. From small configuration changes to overall process changes, support has the teammates in place with excellent knowledge and is able to provide solutions based on business challenges quickly. Their customer support through their Account teams continues to be hands on and very responsive to needs in a timely fashion.
Read full review Alternatives Considered I chose BrightHR as it offered a one-stop platform for HR management for which we have dedicated UK and ROI HR specialists who not only give HR advice but also write policies and handbooks, etc. They are a one-stop-shop, which was very important as when I signed the contract I did not have an HR person in my team and they were essentially my back office. Also, by signing up, I got access to Bright Safe too; which is great as again it's a one-stop-shop for Health and Safety in the workplace. So I can roll out toolbox talks, training, and accident management.
Read full review It improves over all vendor management system of an organization by providing less costly ways of procurement and making business simple. AribaSAP Ariba digitally transforms your supply chain, procurement and contract management process. acts as supply chain, procurement service to do business globally In today’s world, there is a need to control your supply chain and to collaborate with your suppliers in an efficient way. To enable healthy supply chain, you need to have suppliers with visibility to every part of procurement process so that they can maintain an efficient supply chain and help organizations to grow their and own business..
Read full review Return on Investment Saved admin time in filing and then searching for documents. Saved admin time in chasing for managers' approvals for holiday requests. Saved admin time in chasing managers/employees to update their profiles. Read full review We saved nearly 10% of planned costs due to the large database of vendors we created within the company as a whole. Saving in time due to shortening of procurement cycles. Procurement activities were never on the critical path and were accomplished with less Supply Chain resources than originally planned. In the process we created a huge database of Vendors and Pricing which well be beneficial in our future projects. It is an excellent tool and just what are business required and could afford. Read full review ScreenShots