CA Business Service Insight vs. Cherwell Service Management
CA Business Service Insight vs. Cherwell Service Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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CA Business Service Insight | N/A | CA Business Service Insight is software that provides performance management of IT services and service level agreements. This solution is designed to help businesses determine what services are being used and how they are performing against service level agreements (SLAs). | N/A | |
Cherwell Service Management | N/A | Cherwell Software was founded by the former CEO of FrontRage Solutions and is a full suite of service management tools competing with BMC Remedy, ServiceNow, and IBM SmartCloud. | N/A |
CA Business Service Insight | Cherwell Service Management | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
CA Business Service Insight | Cherwell Service Management | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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ITSM asset management |
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Change management |
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CA Business Service Insight | Cherwell Service Management | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.2 out of 10 | Ivanti Neurons for ITSM Score 9.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CA Business Service Insight | Cherwell Service Management | |
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Likelihood to Recommend | - (0 ratings) | 9.7 (57 ratings) |
Likelihood to Renew | - (0 ratings) | 9.9 (13 ratings) |
Usability | - (0 ratings) | 8.7 (5 ratings) |
Availability | - (0 ratings) | 8.2 (3 ratings) |
Performance | - (0 ratings) | 6.4 (1 ratings) |
Support Rating | - (0 ratings) | 6.8 (16 ratings) |
In-Person Training | - (0 ratings) | 8.7 (2 ratings) |
Online Training | - (0 ratings) | 9.1 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.1 (3 ratings) |
Configurability | - (0 ratings) | 9.1 (2 ratings) |
Contract Terms and Pricing Model | - (0 ratings) | 9.1 (1 ratings) |
Ease of integration | - (0 ratings) | 9.1 (1 ratings) |
Product Scalability | - (0 ratings) | 8.2 (1 ratings) |
Professional Services | - (0 ratings) | 7.3 (1 ratings) |
Vendor post-sale | - (0 ratings) | 6.4 (1 ratings) |
CA Business Service Insight | Cherwell Service Management | |
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Likelihood to Recommend | Broadcom No answers on this topic | Ivanti |
Pros | Broadcom No answers on this topic | Ivanti |
Cons | Broadcom No answers on this topic | Ivanti |
Likelihood to Renew | Broadcom No answers on this topic | Ivanti |
Usability | Broadcom No answers on this topic | Ivanti |
Reliability and Availability | Broadcom No answers on this topic | Ivanti |
Performance | Broadcom No answers on this topic | Ivanti |
Support Rating | Broadcom No answers on this topic | Ivanti |
In-Person Training | Broadcom No answers on this topic | Ivanti |
Online Training | Broadcom No answers on this topic | Ivanti |
Implementation Rating | Broadcom No answers on this topic | Ivanti |
Alternatives Considered | Broadcom No answers on this topic | Ivanti |
Contract Terms and Pricing Model | Broadcom No answers on this topic | Ivanti |
Scalability | Broadcom No answers on this topic | Ivanti |
Professional Services | Broadcom No answers on this topic | Ivanti |
Return on Investment | Broadcom No answers on this topic | Ivanti |
ScreenShots |