CA Business Service Insight vs. Jira Service Management
CA Business Service Insight vs. Jira Service Management
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
CA Business Service Insight | N/A | CA Business Service Insight is software that provides performance management of IT services and service level agreements. This solution is designed to help businesses determine what services are being used and how they are performing against service level agreements (SLAs). | N/A | |
Jira Service Management | N/A | Jira Service Management (formerly Jira Service Desk, now including features from the former Mindville Insight, acquired by Atlassian in June 2020) is a service desk software that is purpose-built for IT, service, and support teams. The software provides everything IT and support teams need out-of-the-box for service request, incident, problem and change management. Jira Service Management integrates seamlessly with Jira Software so that IT and development teams can work better together. Users… | $0 per month |
CA Business Service Insight | Jira Service Management | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic |
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
CA Business Service Insight | Jira Service Management | |
---|---|---|
Top Pros | No answers on this topic |
|
Top Cons | No answers on this topic |
|
CA Business Service Insight | Jira Service Management | ||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Incident and problem management |
| ||||||||||||||||||||||||
ITSM asset management |
| ||||||||||||||||||||||||
Change management |
|
CA Business Service Insight | Jira Service Management | |
---|---|---|
Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.2 out of 10 | Ivanti Neurons for ITSM Score 9.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CA Business Service Insight | Jira Service Management | |
---|---|---|
Likelihood to Recommend | - (0 ratings) | 5.7 (76 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (1 ratings) |
Usability | - (0 ratings) | 9.6 (2 ratings) |
Support Rating | - (0 ratings) | 9.1 (25 ratings) |
CA Business Service Insight | Jira Service Management | |
---|---|---|
Likelihood to Recommend | Broadcom No answers on this topic | Atlassian |
Pros | Broadcom No answers on this topic | Atlassian |
Cons | Broadcom No answers on this topic | Atlassian |
Usability | Broadcom No answers on this topic | Atlassian |
Support Rating | Broadcom No answers on this topic | Atlassian |
Alternatives Considered | Broadcom No answers on this topic | Atlassian |
Return on Investment | Broadcom No answers on this topic | Atlassian |
ScreenShots | Jira Service Management Screenshots |