TrustRadius: an HG Insights company

CA Unicenter Network and Systems Management (Discontinued) vs. NitroAccelerator

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CA Unicenter NSM (Discontinued)

    Score3.1 out of 10
    N/AUnicenter Network and Systems Management (Unicenter NSM) from CA Technologies reached end of life (EOL) in 2015.N/A

    NitroAccelerator

    Score8.2 out of 10
    Enterprise companies (1,001+ employees)
    NitroAccelerator installs as a device driver to endpoints to optimize TCP-based connections. The solution is software-based and does not rely on third party proxies, distributed caching, lateral data-movement, or hardware appliances. The vendor states that NitroAccelerator is EPL Certified and approved to run on DoD networks with no known vulnerabilities or direct-competing vendors and is currently accelerating and securing enterprise-level connections all over the world.N/A
    Pricing
    CA Unicenter NSM (Discontinued)NitroAccelerator
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CA Unicenter NSM (Discontinued)NitroAccelerator
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—First year Maintenance & Support (M&S) are included in the license price. For the second year on, annual M&S will be charged at 20% of the original license price.
    More Pricing Information
    Best Alternatives
    CA Unicenter NSM (Discontinued)NitroAccelerator
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Cisco Meraki Dashboard
    Score9 out of 10
    No answers on this topic
    Enterprises
    Cisco Prime LAN Management (discontinued)
    Score7.7 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CA Unicenter NSM (Discontinued)NitroAccelerator
    Likelihood to Recommend
    3.0
    (1 ratings)
    9.1
    (1 ratings)
    Support Rating
    2.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    CA Unicenter NSM (Discontinued)NitroAccelerator
    Likelihood to Recommend
    Discontinued Products
    It's a decent system if you're a pure IT shop and want to become ITIL-aligned. It forces everyone into an ITIL mentality - service level agreements, change management, and asset tracking. It's very rote, for better and for worse. It's not appropriate at all as a customer-facing or non-IT facing self-service tool. You will never get your end users to really understand how to use the interface.
    Incentivized
    Read full review
    Nitrosphere
    If you have an analytics-supporting SQL Server instance on a VM or bare metal, this is for you. Any large queries will get a massive speed-up. If you're using a DBaaS, then you would need to set up a proxy VM to see the benefits. If you have a transactional-only database, you won't likely see any benefits.
    Read full review
    Pros
    Discontinued Products
    • ITIL ticketing (incidents, problems, etc.).
    • Change orders.
    • Matching up its asset management system with incidents/change orders.
    Incentivized
    Read full review
    Nitrosphere
    No answers on this topic
    Cons
    Discontinued Products
    • The user interface (UX) is antiquated and clunky. Compared to ServiceNow, it feels like it's 15 years behind.
    • It's complicated - We do routine internal training just to get people to use it correctly.
    • It doesn't have an automated way of discovering assets. Everything has to be force-fed.
    Incentivized
    Read full review
    Nitrosphere
    No answers on this topic
    Support Rating
    Discontinued Products
    We have to hire 2 full-time 3rd-party consultants to run this application. That tells me it's not a very IT-friendly, vendor-supported application. Compare that with, say, SolarWinds, which is much easier for regular IT staff to customize without sacrificing features and capability. Sure, we have to bring in Loop1 to consult for us when we need to do a major SolarWinds config change or need a really unusual custom query built, but we never need more than 10 hours of consulting per month.
    Incentivized
    Read full review
    Nitrosphere
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    I did not select CA. If it were up to me, I would migrate us to ServiceNow. The user interface on ServiceNow is 100% more modern and 200% more user friendly. With ServiceNow, the front page for end users makes it clear: one button that says "Ask for something" and one button that says "Report a problem". That's what our end users need. The biggest problem we have in our organization is that our end users don't report issues to the Help Desk often enough and rarely ask for things through the Help Desk. A clean, simple self-service option like this would open up a world of new information for our customer service team.
    Incentivized
    Read full review
    Nitrosphere
    No answers on this topic
    Return on Investment
    Discontinued Products
    • It helped make us an ITIL shop.
    • It was integral during our large IT consolidation 10 years ago in merging 10 different IT departments into one by converging on one ticketing system for all IT issues.
    • Its lack of user-friendliness has gated us from being able to deploy a true self-service IT help desk.
    Incentivized
    Read full review
    Nitrosphere
    No answers on this topic
    ScreenShots