Calibre vs. Dixa
Calibre vs. Dixa
Product | Rating | Most Used By | Product Summary | Starting Price |
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Calibre | N/A | Calibre is call center recording software from HigherGround, Inc.. | N/A | |
Dixa | N/A | Dixa, headquartered in Copenhagen, offers their VoIP and call center software, featuring browser based phone, email, and live chat, intelligent skill-based call routing and other agent management tools, queue management and prioritization, and other features designed to provide scalable customer support for ecommerce and small businesses. | $39 per month per user |
Calibre | Dixa | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | All pricing plans are billed annually with a 5 seat minimum. Monthly pricing is available upon request (includes a surcharge). Many product add-ons available: - Dixa Chatbot - Dixa Quality and Insights - Collaboration Users - Seasonal Agents Service add-ons - Active Guidance: Dixa Platform - Active Guidance: Chatbot & Automation - Custom Card Integration | ||||||||||||||
More Pricing Information |
Calibre | Dixa | |
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Top Pros |
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Top Cons |
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Calibre | Dixa | |
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Small Businesses | 8x8 Contact Center Score 7.6 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Eleveo Score 9.2 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Calabrio Teleopti WFM Score 7.8 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Calibre | Dixa | |
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Likelihood to Recommend | 9.0 (5 ratings) | 9.3 (4 ratings) |
Support Rating | 8.5 (2 ratings) | - (0 ratings) |
Calibre | Dixa | |
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Likelihood to Recommend | HigherGround, Inc. | Dixa |
Pros | HigherGround, Inc. | Dixa |
Cons | HigherGround, Inc. | Dixa |
Support Rating | HigherGround, Inc. | Dixa No answers on this topic |
Alternatives Considered | HigherGround, Inc. | Dixa |
Return on Investment | HigherGround, Inc. | Dixa |
ScreenShots | Dixa Screenshots |