What users are saying about
6 Ratings
2 Ratings
6 Ratings
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Score 8.4 out of 100
2 Ratings
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Score 10 out of 100

Feature Set Ratings

    Billing and Claims Management

    CentralReach

    Feature Set Not Supported
    N/A
    5.0

    UpToDate

    50%
    UpToDate ranks higher in 5/5 features

    Real-time eligibility verification

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Claims management

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Coding

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Patient billing

    N/A
    0 Ratings
    4.0
    40%
    1 Rating

    Financial Reporting

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Patient Scheduling

    CentralReach

    Feature Set Not Supported
    N/A
    4.0

    UpToDate

    40%
    UpToDate ranks higher in 1/1 features

    Calendar interface

    N/A
    0 Ratings
    4.0
    40%
    1 Rating

    Medical Security and Privacy

    CentralReach

    Feature Set Not Supported
    N/A
    2.3

    UpToDate

    23%
    UpToDate ranks higher in 3/3 features

    HIPAA compliance

    N/A
    0 Ratings
    3.0
    30%
    1 Rating

    Role-based permission levels

    N/A
    0 Ratings
    1.0
    10%
    1 Rating

    Data backups and redundancy

    N/A
    0 Ratings
    3.0
    30%
    1 Rating

    Workflow and Scale

    CentralReach

    Feature Set Not Supported
    N/A
    4.7

    UpToDate

    47%
    UpToDate ranks higher in 3/3 features

    Task tracking

    N/A
    0 Ratings
    4.0
    40%
    1 Rating

    Specialty-specific workflows

    N/A
    0 Ratings
    3.0
    30%
    1 Rating

    Multi-office / multi-physician capabilities

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Attribute Ratings

    • UpToDate is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    9.0

    CentralReach

    90%
    4 Ratings
    10.0

    UpToDate

    100%
    2 Ratings

    Support Rating

    6.0

    CentralReach

    60%
    2 Ratings
    10.0

    UpToDate

    100%
    2 Ratings

    Likelihood to Recommend

    CentralReach

    For an organization providing ABA service, there really is nobody else that even provides a remotely comparable service. It does have limitations and areas of the system that take more training or are less intuitive than one might hope, but their customer support representatives are generally really helpful and they are pretty quick to make updates to better serve their clients. They are incredible at finding efficient ways to reduce workflow, and while the product can be quite pricey, we have found that it has saved us at least 2 FT admin positions through the efficiency it has created and further frees up our clinicians so that they can focus in more on client outcomes. It's instrumental in our ability to scale our operations across locations. Even with its limitations, it's proven to be in a class of its own in the ABA world.
    Abigail Koenig | TrustRadius Reviewer

    UpToDate

    • On patient rounds (working with the medical team and providing them updates on various therapies
    • Answering drug information questions (MDs questions that may need further review and response)
    • Updating lecture material (ensuring upToDate data)
    • Patient education utility (ensuring appropriate and up to date patient information)
    • Not useful for a comprehensive clinical review e.g. writing a paper, but it is not designed for that function
    George DeMaagd, PharmD.,BCPS | TrustRadius Reviewer

    Pros

    CentralReach

    • CentralReach is easy to use once you get fully trained.
    • CentralReach helps us schedule our appointments, document our services, and quickly convert those sessions into charges to be billed to payors.
    • CentralReach is always evolving and implementing new features to keep up with client demands and the ever changing healthcare field.
    Anonymous | TrustRadius Reviewer

    UpToDate

    • List relevant information on various diseases and conditions.
    • Summarize pertinent information.
    • Easy navigation across information and subjects.
    Anonymous | TrustRadius Reviewer

    Cons

    CentralReach

    • Scheduling module has its limitations
    • Instant Chat is not robust
    • The App is terrible!!
    Anonymous | TrustRadius Reviewer

    UpToDate

    • The app is sometimes a bit hard to use
    George DeMaagd, PharmD.,BCPS | TrustRadius Reviewer

    Pricing Details

    CentralReach

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    UpToDate

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Support Rating

    CentralReach

    CentralReach 6.0
    Based on 2 answers
    It was really good in the beginning and during implementation, now that they have been bought and are scaling support is lacking
    Anonymous | TrustRadius Reviewer

    UpToDate

    UpToDate 10.0
    Based on 2 answers
    UpToDate provides evidence-based, currently relevant medical information in an easy and clear method. The software has directly helped me stay up to date in medical treatments and new information on etiology of diseases. This information has directly and positively improved my care and treatments for various musculoskeletal conditions and diseases.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    CentralReach

    The user functionality is intuitive. The customer service is beyond other products which allows you to be more efficient and effective at using the system. Also, entering programming which is the primary use is very easy and also intuitive. Many parts of the system are connected which auto populate reports for our therapist. On the business side, the scheduling to billing is very effective.
    Angie Fuqua | TrustRadius Reviewer

    UpToDate

    UpToDate offers a much more comprehensive tool when compared with Epocrates. Although both provide good drug references UpToDate goes far beyond the Epocrates tool in terms of clinical disease diagnostic data.
    George DeMaagd, PharmD.,BCPS | TrustRadius Reviewer

    Return on Investment

    CentralReach

    • CR allows us to streamline across locations, share admin staff across locations and automate multiple processes that previously took administrative and clinical time.
    • CR actively seeks to continue to expand and refine their practices and products, and acquire related specialty services - a critical quality in a field that is evolving as quickly as ours is.
    • Using templates through CR and their scheduling and timesheet features ensures that we have an audit-proof system and that all sessions that we provide are in compliance with regulatory agencies for reimbursement.
    Abigail Koenig | TrustRadius Reviewer

    UpToDate

    • Improves patient care.
    • Improves provider treatment plans.
    • Updates clinical standards and treatment options.
    Anonymous | TrustRadius Reviewer

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