CentralReach vs UpToDate

Likelihood to Recommend

It is one of the most widely used in the ABA industry and that is why we use it but there is definitely an opportunity for a better product. Scheduling module has limitations and is not efficient. The App is horrible!! An employee must use the App and web login to convert timestamps which is not efficient and many employees forget to do this. The App also crashes and freezes often, they would be better off with no App. Both the messaging in CentralReach and the ReachMe instant chat are awful. The instant chat has a delay of anywhere from 3 to 20 minutes, it's not instant at all.

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Verified User

C-Level Executive in Finance and Accounting

Education Management Company, 1001-5000 employees

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UpToDate is extremely well suited for quick information. I find the software to be extremely helpful for a quick recap on a condition or disease. If I'm interested in discovering if evidence-based research supports a new treatment or a different provider for a better outcome, I can quickly and efficiently find this information.

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Verified User

Employee in Other

Health, Wellness and Fitness Company, 501-1000 employees

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Feature Rating Comparison

CentralReach

UpToDate

Claims management

Coding

Patient billing

Financial Reporting

CentralReach

UpToDate

Rule-based scheduling

Calendar interface

CentralReach

UpToDate

Charting / document management

Templates

Patient portal

Mobile/tablet support

Workflow automation

Customization

CentralReach

UpToDate

HIPAA compliance

Role-based permission levels

Pros

System is easy to learn and navigate
Nice use of tags and labels for unlimited filtering possibilities

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Verified User

C-Level Executive in Finance and Accounting

Education Management Company, 1001-5000 employees

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List relevant information on various diseases and conditions.
Summarize pertinent information.
Easy navigation across information and subjects.

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Verified User

Employee in Other

Health, Wellness and Fitness Company, 501-1000 employees

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Cons

Scheduling module has its limitations
Instant Chat is not robust
The App is terrible!!

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Verified User

C-Level Executive in Finance and Accounting

Education Management Company, 1001-5000 employees

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User-interface could be smoother.
Include more conditions and diseases.
Include more alternative treatment methods.

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Verified User

Employee in Other

Health, Wellness and Fitness Company, 501-1000 employees

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Support Rating

CentralReach 6.0

Based on 1 answer

It was really good in the beginning and during implementation, now that they have been bought and are scaling support is lacking

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Verified User

C-Level Executive in Finance and Accounting

Education Management Company, 1001-5000 employees

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UpToDate 10.0

Based on 2 answers

UpToDate provides evidence-based, currently relevant medical information in an easy and clear method. The software has directly helped me stay up to date in medical treatments and new information on etiology of diseases. This information has directly and positively improved my care and treatments for various musculoskeletal conditions and diseases.

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Verified User

Employee in Other

Health, Wellness and Fitness Company, 501-1000 employees

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Return on Investment

It is a costly software but cheaper than paper and pencil ;)

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Verified User

C-Level Executive in Finance and Accounting

Education Management Company, 1001-5000 employees

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Improves patient care.
Improves provider treatment plans.
Updates clinical standards and treatment options.

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Verified User

Employee in Other

Health, Wellness and Fitness Company, 501-1000 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

CentralReach

UpToDate

CentralReach

UpToDate

Likelihood to Recommend

CentralReach

UpToDate

Feature Rating Comparison

Claims management

Coding

Patient billing

Financial Reporting

Rule-based scheduling

Calendar interface

Charting / document management

Templates

Patient portal

Mobile/tablet support

Workflow automation

Customization

HIPAA compliance

Role-based permission levels

Pros

CentralReach

UpToDate

Cons

CentralReach

UpToDate

Support Rating

CentralReach

UpToDate

Return on Investment

CentralReach

UpToDate

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Rating Summary

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