What users are saying about
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 6 reviews and ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 10 out of 100
Based on 2 reviews and ratings
Feature Set Ratings
Billing and Claims Management
CentralReach
Feature Set Not Supported
N/A
5.0
UpToDate
50%
UpToDate ranks higher in 5/5 features
UpToDate ranks higher in 5/5 features
Real-time eligibility verification
N/A
0 Ratings
5.0
50%
1 Rating
Claims management
N/A
0 Ratings
6.0
60%
1 Rating
Coding
N/A
0 Ratings
5.0
50%
1 Rating
Patient billing
N/A
0 Ratings
4.0
40%
1 Rating
Financial Reporting
N/A
0 Ratings
5.0
50%
1 Rating
Patient Scheduling
CentralReach
Feature Set Not Supported
N/A
4.0
UpToDate
40%
UpToDate ranks higher in 1/1 features
UpToDate ranks higher in 1/1 features
Calendar interface
N/A
0 Ratings
4.0
40%
1 Rating
Medical Security and Privacy
CentralReach
Feature Set Not Supported
N/A
2.3
UpToDate
23%
UpToDate ranks higher in 3/3 features
UpToDate ranks higher in 3/3 features
HIPAA compliance
N/A
0 Ratings
3.0
30%
1 Rating
Role-based permission levels
N/A
0 Ratings
1.0
10%
1 Rating
Data backups and redundancy
N/A
0 Ratings
3.0
30%
1 Rating
Workflow and Scale
CentralReach
Feature Set Not Supported
N/A
4.7
UpToDate
47%
UpToDate ranks higher in 3/3 features
UpToDate ranks higher in 3/3 features
Task tracking
N/A
0 Ratings
4.0
40%
1 Rating
Specialty-specific workflows
N/A
0 Ratings
3.0
30%
1 Rating
Multi-office / multi-physician capabilities
N/A
0 Ratings
7.0
70%
1 Rating
Attribute Ratings
- UpToDate is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
9.0
CentralReach
90%
4 Ratings
10.0
UpToDate
100%
2 Ratings
Support Rating
6.0
CentralReach
60%
2 Ratings
10.0
UpToDate
100%
2 Ratings
Likelihood to Recommend
CentralReach
For an organization providing ABA service, there really is nobody else that even provides a remotely comparable service. It does have limitations and areas of the system that take more training or are less intuitive than one might hope, but their customer support representatives are generally really helpful and they are pretty quick to make updates to better serve their clients. They are incredible at finding efficient ways to reduce workflow, and while the product can be quite pricey, we have found that it has saved us at least 2 FT admin positions through the efficiency it has created and further frees up our clinicians so that they can focus in more on client outcomes. It's instrumental in our ability to scale our operations across locations. Even with its limitations, it's proven to be in a class of its own in the ABA world.
Founder/Executive Director
Colorado Autism ConsultantsHealth, Wellness and Fitness, 11-50 employees
UpToDate
- On patient rounds (working with the medical team and providing them updates on various therapies
- Answering drug information questions (MDs questions that may need further review and response)
- Updating lecture material (ensuring upToDate data)
- Patient education utility (ensuring appropriate and up to date patient information)
- Not useful for a comprehensive clinical review e.g. writing a paper, but it is not designed for that function
Associate Dean of Academic Administration College of Pharmacy
UUCOP College of PharmacyMedical Practice, 501-1000 employees
Pros
CentralReach
- CentralReach is easy to use once you get fully trained.
- CentralReach helps us schedule our appointments, document our services, and quickly convert those sessions into charges to be billed to payors.
- CentralReach is always evolving and implementing new features to keep up with client demands and the ever changing healthcare field.

Verified User
Administrator in Finance and Accounting
Hospital & Health Care Company, 501-1000 employeesUpToDate
- List relevant information on various diseases and conditions.
- Summarize pertinent information.
- Easy navigation across information and subjects.

Verified User
Employee in Other
Health, Wellness and Fitness Company, 501-1000 employeesCons
CentralReach
- Scheduling module has its limitations
- Instant Chat is not robust
- The App is terrible!!

Verified User
C-Level Executive in Finance and Accounting
Education Management Company, 1001-5000 employeesUpToDate
- The app is sometimes a bit hard to use
Associate Dean of Academic Administration College of Pharmacy
UUCOP College of PharmacyMedical Practice, 501-1000 employees
Pricing Details
CentralReach
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—UpToDate
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Support Rating
CentralReach
CentralReach 6.0
Based on 2 answers
It was really good in the beginning and during implementation, now that they have been bought and are scaling support is lacking

Verified User
C-Level Executive in Finance and Accounting
Education Management Company, 1001-5000 employeesUpToDate
UpToDate 10.0
Based on 2 answers
UpToDate provides evidence-based, currently relevant medical information in an easy and clear method. The software has directly helped me stay up to date in medical treatments and new information on etiology of diseases. This information has directly and positively improved my care and treatments for various musculoskeletal conditions and diseases.

Verified User
Employee in Other
Health, Wellness and Fitness Company, 501-1000 employeesAlternatives Considered
CentralReach
The user functionality is intuitive. The customer service is beyond other products which allows you to be more efficient and effective at using the system. Also, entering programming which is the primary use is very easy and also intuitive. Many parts of the system are connected which auto populate reports for our therapist. On the business side, the scheduling to billing is very effective.
CEO (Chief Executive Officer)
ABA InsightIndividual & Family Services, 51-200 employees
UpToDate
UpToDate offers a much more comprehensive tool when compared with Epocrates. Although both provide good drug references UpToDate goes far beyond the Epocrates tool in terms of clinical disease diagnostic data.
Associate Dean of Academic Administration College of Pharmacy
UUCOP College of PharmacyMedical Practice, 501-1000 employees
Return on Investment
CentralReach
- CR allows us to streamline across locations, share admin staff across locations and automate multiple processes that previously took administrative and clinical time.
- CR actively seeks to continue to expand and refine their practices and products, and acquire related specialty services - a critical quality in a field that is evolving as quickly as ours is.
- Using templates through CR and their scheduling and timesheet features ensures that we have an audit-proof system and that all sessions that we provide are in compliance with regulatory agencies for reimbursement.
Founder/Executive Director
Colorado Autism ConsultantsHealth, Wellness and Fitness, 11-50 employees
UpToDate
- Improves patient care.
- Improves provider treatment plans.
- Updates clinical standards and treatment options.

Verified User
Employee in Other
Health, Wellness and Fitness Company, 501-1000 employees