What users are saying about
2 Ratings
1 Rating
2 Ratings
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Score 6 out of 100
1 Rating
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Score 10 out of 100

Likelihood to Recommend

CentralReach

It is one of the most widely used in the ABA industry and that is why we use it but there is definitely an opportunity for a better product. Scheduling module has limitations and is not efficient. The App is horrible!! An employee must use the App and web login to convert timestamps which is not efficient and many employees forget to do this. The App also crashes and freezes often, they would be better off with no App. Both the messaging in CentralReach and the ReachMe instant chat are awful. The instant chat has a delay of anywhere from 3 to 20 minutes, it's not instant at all.
Anonymous | TrustRadius Reviewer

UpToDate

UpToDate is extremely well suited for quick information. I find the software to be extremely helpful for a quick recap on a condition or disease. If I'm interested in discovering if evidence-based research supports a new treatment or a different provider for a better outcome, I can quickly and efficiently find this information.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Billing and Claims Management

CentralReach
4.5
UpToDate
Claims management
CentralReach
5.0
UpToDate
Coding
CentralReach
5.0
UpToDate
Patient billing
CentralReach
7.0
UpToDate
Financial Reporting
CentralReach
1.0
UpToDate

Patient Scheduling

CentralReach
4.0
UpToDate
Rule-based scheduling
CentralReach
5.0
UpToDate
Calendar interface
CentralReach
3.0
UpToDate

Electronic Medical Records

CentralReach
2.7
UpToDate
Charting / document management
CentralReach
5.0
UpToDate
Templates
CentralReach
4.0
UpToDate
Patient portal
CentralReach
2.0
UpToDate
Mobile/tablet support
CentralReach
1.0
UpToDate
Workflow automation
CentralReach
3.0
UpToDate
Customization
CentralReach
1.0
UpToDate

Medical Security and Privacy

CentralReach
8.0
UpToDate
HIPAA compliance
CentralReach
8.0
UpToDate
Role-based permission levels
CentralReach
8.0
UpToDate

Pros

CentralReach

  • System is easy to learn and navigate
  • Nice use of tags and labels for unlimited filtering possibilities
Anonymous | TrustRadius Reviewer

UpToDate

  • List relevant information on various diseases and conditions.
  • Summarize pertinent information.
  • Easy navigation across information and subjects.
Anonymous | TrustRadius Reviewer

Cons

CentralReach

  • Scheduling module has its limitations
  • Instant Chat is not robust
  • The App is terrible!!
Anonymous | TrustRadius Reviewer

UpToDate

  • User-interface could be smoother.
  • Include more conditions and diseases.
  • Include more alternative treatment methods.
Anonymous | TrustRadius Reviewer

Support Rating

CentralReach

CentralReach 6.0
Based on 1 answer
It was really good in the beginning and during implementation, now that they have been bought and are scaling support is lacking
Anonymous | TrustRadius Reviewer

UpToDate

UpToDate 10.0
Based on 2 answers
UpToDate provides evidence-based, currently relevant medical information in an easy and clear method. The software has directly helped me stay up to date in medical treatments and new information on etiology of diseases. This information has directly and positively improved my care and treatments for various musculoskeletal conditions and diseases.
Anonymous | TrustRadius Reviewer

Return on Investment

CentralReach

  • It is a costly software but cheaper than paper and pencil ;)
Anonymous | TrustRadius Reviewer

UpToDate

  • Improves patient care.
  • Improves provider treatment plans.
  • Updates clinical standards and treatment options.
Anonymous | TrustRadius Reviewer

Pricing Details

CentralReach

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

UpToDate

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

CentralReach
6.0
UpToDate
10.0

Support Rating

CentralReach
6.0
UpToDate
10.0

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