ChatGPT vs. Provide Support Live Chat

Provide Support Live Chat

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
ChatGPT	Score 9.1 out of 10	N/A	OpenAI offers ChatGPT, an advanced general intelligence (AGI) chatbot which interacts in a conversational way. The dialogue format makes it possible for ChatGPT to answer followup questions, admit its mistakes, challenge incorrect premises, and reject inappropriate requests. ChatGPT is a sibling model to InstructGPT, which is trained to follow an instruction in a prompt and provide a detailed response.	N/A
Provide Support Live Chat	Score 8.8 out of 10	N/A	Provide Support has been a live chat and website monitoring software provider since 2003. The vendor says more than 30000 customers use their live help software globally. The vendor also says they are serving businesses and organizations from a variety of industries such as E-Commerce, Travel, Tourism & Hospitality, Auto Sales, Car Rental, Consulting, Insurance, Financial, Government, Real Estate, Web Design and Development, Web Hosting, Education, and Pharmacy.	$24 per month

Pricing

ChatGPT

Provide Support Live Chat

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
ChatGPT	Provide Support Live Chat
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

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Provide Support Live Chat is offered as a SaaS. The price depends on the number of required operator profiles and chosen billing period. The more profiles and the longer billing period, the less price per 1 operator profile per month. Small Business package (1 operator) - $13/month if billed annually or $24 if billed monthly. Corporate Plan (3 operators) - $25.80/month if billed annually or $53 if billed monthly. Enterprise Plan (10 operators) - $59.40/month if billed annually or $108 if billed monthly.

More Pricing Information

Community Pulse
	ChatGPT	Provide Support Live Chat
Top Pros	No answers on this topic	Pro Saves time Pro Customer service Pro Real time
Top Cons	No answers on this topic	Minus Chat window

Best Alternatives
	ChatGPT	Provide Support Live Chat
Small Businesses	IBM watsonx Assistant Score 9.0 out of 10	Gist Score 9.6 out of 10
Medium-sized Companies	Zoom Contact Center Score 9.2 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
Enterprises	Conversica Score 9.5 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	ChatGPT	Provide Support Live Chat
Likelihood to Recommend	9.0 (2 ratings)	9.7 (3 ratings)
Support Rating	- (0 ratings)	9.7 (3 ratings)

User Testimonials
	ChatGPT	Provide Support Live Chat
Likelihood to Recommend	OpenAI ChatGPT is a outstanding resource for looking for answers to difficult questions for example we were looking for a replacement for a motor in a spa in one of our properties and the website searches were really useless. ChatGPT upon entering the model number of the original motor was able to identify an exact match to a voter that is available and it even included specific recommendations for ensuring an exact fit Bernard Gutnick Cloud Applications Consultant and Actor Read full review	Provide Support Live Chat Provide Support Live Chat is a very user friendly tool. It allows my Customer Service Team to perform their daily duties and easily access live chats when needed. It's really great because we can ask for contact information so we can research questions if needed and then reply back in a timely manner. Our customers and potential customers can always have access to a live person. Incentivized KG Kimberly Graham Operations Manager Read full review
Pros	OpenAI No answers on this topic	Provide Support Live Chat Incoming chat notifications Easy to add additional operators to the room Easy to see information of the person you are chatting with Chat transcripts are automatically emailed Incentivized TR Tim Regas General Manager Read full review
Cons	OpenAI No answers on this topic	Provide Support Live Chat Does not allow us to flag a particular 'consumer' as a scammer. Incentivized KG Kimberly Graham Operations Manager Read full review
Support Rating	OpenAI No answers on this topic	Provide Support Live Chat They are there when I need them. Incentivized Steven Woodall General Manager Read full review
Alternatives Considered	OpenAI Siri and Alexa do not even come close Bernard Gutnick Cloud Applications Consultant and Actor Read full review	Provide Support Live Chat We elected to continue with Provide Support Live Chat because it was more economical compared to Salesforce's option. While Salesforce contained more integration options, we did not see the need to dramatically increase our costs just to have direct integration with Salesforce records and accounts. We haven't evaluated other options since we are happy with Provide Support Live Chat. Incentivized TR Tim Regas General Manager Read full review
Return on Investment	OpenAI No answers on this topic	Provide Support Live Chat I was not a part of the business decision to start using Provide Support Live Chat. I have been with the company for 6 years and I can say it is well worth it. Incentivized KG Kimberly Graham Operations Manager Read full review
ScreenShots		Provide Support Live Chat Screenshots