93 Ratings
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Score 8.7 out of 100
Top Rated
112 Ratings
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Score 8.9 out of 100

Attribute Ratings

  • Cisco 3504 WLAN Controller is rated higher in 1 area: Support Rating
  • Cisco Wireless LAN Controllers is rated higher in 2 areas: Likelihood to Recommend, Usability

Likelihood to Recommend

8.6

Cisco 3504 WLAN Controller

86%
16 Ratings
8.8

Cisco Wireless LAN Controllers

88%
58 Ratings

Likelihood to Renew

9.0

Cisco 3504 WLAN Controller

90%
1 Rating

Cisco Wireless LAN Controllers

N/A
0 Ratings

Usability

8.0

Cisco 3504 WLAN Controller

80%
1 Rating
9.0

Cisco Wireless LAN Controllers

90%
1 Rating

Support Rating

8.9

Cisco 3504 WLAN Controller

89%
9 Ratings
7.2

Cisco Wireless LAN Controllers

72%
6 Ratings

Likelihood to Recommend

Cisco 3504 WLAN Controller

I was given the task to setup a new wifi network in a very large building. With many departments and a complicated layout, we needed to have a solid router to handle all of the network traffic and throughput. I was given the task to find a reliable, robust and cost-effective solution. With the Cisco 3504 WLAN Controller, I was easily able to setup an autonomous access point with a few clicks. The cloud based controller software was easy to use and had many features I was able to utilize and control.
BHUPESH PANT | TrustRadius Reviewer

Cisco Wireless LAN Controllers

For a large (several hundred+) corporate environment, you will probably want a [Wireless LAN Controller] to be able to scale your AP footprint. Cisco [Wireless LAN Controllers] stand up to the task and, as mentioned, once you get it set up how you want, it really doesn't need to be messed with except for periodic updates. Just manage your APs from there.
Derek Benson | TrustRadius Reviewer

Pros

Cisco 3504 WLAN Controller

  • [...] One thing which always fascinated me is the user interface because it is very friendly in nature.
  • Also, with this tool, [my team and I] have started feeling more secure and safe because this platform does not require any such implementation. [A]ll the security patches happen on their own.
  • One of the main pros of this app is that because it is so compact, it makes this platform a very good travel option. [I]t is also portable [and] can be easily carried anywhere.
Nathan Linkon | TrustRadius Reviewer

Cisco Wireless LAN Controllers

  • The WLC are very reliable. In the 10+ years the company has had them installed, we have not had any hardware or component failures.
  • No need for reboots. The CISCO WLC is not like a router you may have at home which you may have to reboot every few weeks or months. It can run for months without needing a reboot.
  • The Cisco WLC gives you a quick Network Summary when you first log into the system. This is very helpful to get a quick rundown on the status of your wireless network.
Anonymous | TrustRadius Reviewer

Cons

Cisco 3504 WLAN Controller

  • The interface needs improvement, it is still complex to find some functions quickly
  • The price of the product is still a big limiter
  • The fragility of its physical structure, any impact, which is a little stronger, can cause damage to the product
Roni Peterson Alvarenga | TrustRadius Reviewer

Cisco Wireless LAN Controllers

  • Configuring wireless settings is very confusing because various settings are scattered all over the interface in different tabs
  • Lots of settings use Cisco's technical verbiage rather than common phrasing, so it's confusing what a lot of settings will do and requires researching the meaning before modifying the setting
  • The interface could be easier to use to do simple tasks such as reboot an access point
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco 3504 WLAN Controller

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Cisco Wireless LAN Controllers

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Cisco 3504 WLAN Controller

Cisco 3504 WLAN Controller 9.0
Based on 1 answer
We have been using Cisco 3504 Wireless Controller in our network infrastructure for a long time now and it has been a very critical and beneficial addition in our network infrastructure. it has provided us with the tools required to efficiently manage and monitor our wireless network and users. it is a highly reliable and efficient device for any kind of environment.
Umair Ali Khan | TrustRadius Reviewer

Cisco Wireless LAN Controllers

No score
No answers yet
No answers on this topic

Usability

Cisco 3504 WLAN Controller

Cisco 3504 WLAN Controller 8.0
Based on 1 answer
The GUI is easier to navigate as compared to the 2504. Also the responsiveness of the GUI, the quicker failover capabilities and the enhanced visibility are all major improvements over the previous generation WLC.
Anonymous | TrustRadius Reviewer

Cisco Wireless LAN Controllers

Cisco Wireless LAN Controllers 9.0
Based on 1 answer
As I said before, the only thing we miss in our old model is the fact that the management interface never received an improvement in design. It has the same look and feels since it was launched. It's not that it's hard to use. It's just the case of could be modernized.
Eduardo Viero | TrustRadius Reviewer

Support Rating

Cisco 3504 WLAN Controller

Cisco 3504 WLAN Controller 8.9
Based on 9 answers
Cisco TAC is well known and SLA levels are great. Cisco support website and Cisco communities are another help for issues resolution. TAC is always supportive over Webex and helps to resolve issues pretty fast. This is another assurance for people to go with Cisco as the TAC capabilities are proven for all product lines.
Anonymous | TrustRadius Reviewer

Cisco Wireless LAN Controllers

Cisco Wireless LAN Controllers 7.2
Based on 6 answers
As usual, the support from Cisco's TAC (Technical Assistance Center) is lacking. Granted, they always get the job done, but the amount of lead time on a non-emergency is enough to make you just handle it yourself. The good news is that if you ask for Cisco's assistance and forget about it, they'll jump on by the time you've forgotten where you were in troubleshooting it and have it fixed for you.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco 3504 WLAN Controller

Like I said previously, switching wireless controllers was really simple and the process was very smooth. We believed that the 3504 could do everything and maybe a little more than what the 9800 was giving us when it started getting old. Both were great at managing the networks and the response times was similar
Duncan Hernandez | TrustRadius Reviewer

Cisco Wireless LAN Controllers

Depending on your client needs you may want to go with a Unify system or Aruba controller less system if they are a small to medium business. The reason why we use Cisco Wireless LAN Controllers, is due to how well they work in congested environments and have a wealth of configuration settings.
Michael Miller | TrustRadius Reviewer

Return on Investment

Cisco 3504 WLAN Controller

  • The WLAN controller is a great tool for wireless network administration. With the Cisco Wireless Controller, we can quickly configure and manage all Cisco access points. It's also very easy to set up and manage. The Wlan Controller is a must-have for all our wireless network design.
  • The WLAN Controller is a really useful device, it's easy to use and the setup is clear. The 3504 we use has 4 interfaces, we use 2 for data, one for management and one for failover. The wireless controller is very reliable, it will not let your network down. The only downside is that it can be a little bit slow when you need to add a lot of new access points.
  • Cisco 3504 Wireless Controller is a great tool for managing WLANs. The controller allows you to manage a large number of access points and allows you to very quickly manage and configure all devices in the network and have one of the most important components of the system. The controller is easy to use and supports a large number of connections and devices.
BHUPESH PANT | TrustRadius Reviewer

Cisco Wireless LAN Controllers

  • Frustration levels have gone way down after going to the wireless lan controller
  • You could argue money has been saved as we can keep a single lineup of AP's and corresponding wireless lan controller
  • Costs will have to go up when you start adding one of these into the mix
Anonymous | TrustRadius Reviewer

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