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Top Rated
2460 Ratings
64 Ratings
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Score 9.1 out of 100

Skype for Business (formerly Lync), now part of Microsoft Teams

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Top Rated
2460 Ratings
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Score 7.4 out of 100

Feature Set Ratings

    Performance & Compatibility of Online Events Software

    Cisco ACI

    Feature Set Not Supported
    N/A
    7.4

    Skype for Business (formerly Lync), now part of Microsoft Teams

    74%
    Skype for Business (formerly Lync), now part of Microsoft Teams ranks higher in 4/4 features

    High quality audio

    N/A
    0 Ratings
    8.0
    80%
    192 Ratings

    High quality video

    N/A
    0 Ratings
    7.8
    78%
    187 Ratings

    Low bandwidth requirements

    N/A
    0 Ratings
    6.8
    68%
    184 Ratings

    Mobile support

    N/A
    0 Ratings
    7.1
    71%
    149 Ratings

    Screen Sharing

    Cisco ACI

    Feature Set Not Supported
    N/A
    7.8

    Skype for Business (formerly Lync), now part of Microsoft Teams

    78%
    Skype for Business (formerly Lync), now part of Microsoft Teams ranks higher in 2/2 features

    Desktop sharing

    N/A
    0 Ratings
    8.1
    81%
    193 Ratings

    Whiteboards

    N/A
    0 Ratings
    7.4
    74%
    119 Ratings

    Online Meetings / Events

    Cisco ACI

    Feature Set Not Supported
    N/A
    7.7

    Skype for Business (formerly Lync), now part of Microsoft Teams

    77%
    Skype for Business (formerly Lync), now part of Microsoft Teams ranks higher in 5/5 features

    Calendar integration

    N/A
    0 Ratings
    8.3
    83%
    177 Ratings

    Meeting initiation

    N/A
    0 Ratings
    8.2
    82%
    184 Ratings

    Integrates with social media

    N/A
    0 Ratings
    6.9
    69%
    85 Ratings

    Record meetings / events

    N/A
    0 Ratings
    7.4
    74%
    146 Ratings

    Slideshows

    N/A
    0 Ratings
    7.7
    77%
    114 Ratings

    Online Events Collaboration

    Cisco ACI

    Feature Set Not Supported
    N/A
    7.8

    Skype for Business (formerly Lync), now part of Microsoft Teams

    78%
    Skype for Business (formerly Lync), now part of Microsoft Teams ranks higher in 3/3 features

    Live chat

    N/A
    0 Ratings
    8.3
    83%
    174 Ratings

    Audience polling

    N/A
    0 Ratings
    7.6
    76%
    96 Ratings

    Q&A

    N/A
    0 Ratings
    7.5
    75%
    96 Ratings

    Online Events Security

    Cisco ACI

    Feature Set Not Supported
    N/A
    7.6

    Skype for Business (formerly Lync), now part of Microsoft Teams

    76%
    Skype for Business (formerly Lync), now part of Microsoft Teams ranks higher in 3/3 features

    User authentication

    N/A
    0 Ratings
    7.8
    78%
    143 Ratings

    Participant roles & permissions

    N/A
    0 Ratings
    7.6
    76%
    148 Ratings

    Confidential attendee list

    N/A
    0 Ratings
    7.2
    72%
    110 Ratings

    Attribute Ratings

    • Cisco Application Centric Infrastructure (Cisco ACI) is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Implementation Rating
    • Skype for Business (formerly Lync), now part of Microsoft Teams is rated higher in 2 areas: Usability, Support Rating

    Likelihood to Recommend

    9.1

    Cisco ACI

    91%
    25 Ratings
    7.4

    Skype for Business (formerly Lync), now part of Microsoft Teams

    74%
    198 Ratings

    Likelihood to Renew

    9.1

    Cisco ACI

    91%
    3 Ratings
    9.0

    Skype for Business (formerly Lync), now part of Microsoft Teams

    90%
    7 Ratings

    Usability

    7.8

    Cisco ACI

    78%
    4 Ratings
    8.8

    Skype for Business (formerly Lync), now part of Microsoft Teams

    88%
    14 Ratings

    Availability

    9.1

    Cisco ACI

    91%
    2 Ratings

    Skype for Business (formerly Lync), now part of Microsoft Teams

    N/A
    0 Ratings

    Performance

    9.3

    Cisco ACI

    93%
    9 Ratings

    Skype for Business (formerly Lync), now part of Microsoft Teams

    N/A
    0 Ratings

    Support Rating

    8.1

    Cisco ACI

    81%
    9 Ratings
    8.4

    Skype for Business (formerly Lync), now part of Microsoft Teams

    84%
    76 Ratings

    In-Person Training

    8.2

    Cisco ACI

    82%
    1 Rating

    Skype for Business (formerly Lync), now part of Microsoft Teams

    N/A
    0 Ratings

    Implementation Rating

    9.1

    Cisco ACI

    91%
    3 Ratings
    7.0

    Skype for Business (formerly Lync), now part of Microsoft Teams

    70%
    4 Ratings

    Product Scalability

    8.7

    Cisco ACI

    87%
    9 Ratings

    Skype for Business (formerly Lync), now part of Microsoft Teams

    N/A
    0 Ratings

    Likelihood to Recommend

    Cisco ACI

    Implementation of a new application into Cisco ACI, with all of the relevant groups of servers and storage, is very easy to carry out, as long as all of the communications between the servers are known. Migrating an existing application into the platform was found to be extremely difficult, as legacy applications are often built on a flat network, where this kind of information wasn't documented in the required depth.
    📎Mark Healey | TrustRadius Reviewer

    Skype for Business (formerly Lync), now part of Microsoft Teams

    Skype is useful for collaborations across distances, including work from home, as well as a more convenient way to communicate with a large group of people. Skype is also useful to communicate with specific parties quickly, rather than relying on cellular service in areas where not as available. Skype is less useful if the team does not use computers , tablets, smartphones, etc in daily workflow as it would rarely be used.
    Anonymous | TrustRadius Reviewer

    Pros

    Cisco ACI

    • The REST API allows your to programmatically interact with the network and make massive changes very quickly when needed.
    • The API allows you to tie together Server Provisioning tools, storage provisioning tools, into an orchestration platform such as Ansible to streamline new deployments and builds.
    • New Deployments are extremely simple once you've worked out your programatic deployment process. We can deploy new clients/tenants in seconds rather than days or weeks like it used to take.
    • Replacing failed switches/apics/etc is also extremely easy.
    • Tightly couple the underlying Network Infrastructure to VMWare Deployments to allow VMs to move anywhere in the datacenter at the drop of a hat.
    Anonymous | TrustRadius Reviewer

    Skype for Business (formerly Lync), now part of Microsoft Teams

    • Quickly check a user's status and communicate with them.
    • Video conferencing is breathtaking, and the voice quality is excellent.
    • It's a very user-friendly site with straightforward responses.
    • Cloud, hybrid and on-premise deployment options are available for document sharing via chat.
    • The video conferencing quality is excellent, and it is possible to organize your groups in a professional manner.
    • This tool is easy to use and integrates with Calendar to view team members' schedules.
    Roshni Rahman | TrustRadius Reviewer

    Cons

    Cisco ACI

    • Cost is always a challenge and ACI is no different.
    • The linkage between ACI and Tetration has been rebranded since the initial marketeering of it and this has caused confusion and in some cases diminished the business case as a result.
    • The fact that Cisco has developed multiple Orchestrators of their differing network stacks causes issues when trying to pull together a singular approach to orchestration across a Cisco e-2-e network in an Enterprise.
    Anonymous | TrustRadius Reviewer

    Skype for Business (formerly Lync), now part of Microsoft Teams

    • Skype's UI leaves a lot to be desired, especially considering newer platforms like Zoom, Teams, Slack, Meet, and so on. It's slow and lacks many features that are now de facto in the newer communication apps.
    • Skype calendar also is often buggy - meeting times do not get updated on the calendar even if the correct time does come up on the Outlook calendar.
    • It does not give you the option to mute chats - oftentimes, you want to keep some group chats on mute without leaving them entirely.
    • Closing off a chat before it's saved will remove it from Skype history. You'd need to go search for it on Outlook mail.
    Dushyant Pathak (DKP) | TrustRadius Reviewer

    Pricing Details

    Cisco ACI

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Skype for Business (formerly Lync), now part of Microsoft Teams

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    Cisco ACI

    Cisco ACI 9.1
    Based on 3 answers
    Cisco ACI is doing exactly what was intended for it to do, that is support our next generation data centre, improve security, and increase resiliency. Migrating to another platform would be a waste of time, resource and energy, which could be better spent migrating more legacy applications into the Cisco ACI fabric.
    📎Mark Healey | TrustRadius Reviewer

    Skype for Business (formerly Lync), now part of Microsoft Teams

    Skype for Business (formerly Lync), now part of Microsoft Teams 9.0
    Based on 7 answers
    The software is simple to install and configure. It is rather simple to explain for correct use. It is possible to profile users for the different functions offered. It is integrated quite completely with Outlook and with Active Directory security. It performs all communication functions well with one or more interlocutors and the possibility of granting control of your computer is convenient.
    Emiliano Monterubbianesi | TrustRadius Reviewer

    Usability

    Cisco ACI

    Cisco ACI 7.8
    Based on 4 answers
    Cisco ACI has changed the traditional data center model into a new era of automation and agility. The product was considerably easy to deploy met all the expectations. In terms of usability, ACI provides a unified interface for managing the whole infrastructure in one place which is the main benefit for users (admins)
    Anonymous | TrustRadius Reviewer

    Skype for Business (formerly Lync), now part of Microsoft Teams

    Skype for Business (formerly Lync), now part of Microsoft Teams 8.8
    Based on 14 answers
    Skype for Business is fairly user-friendly and has a good UI. It has strong audio and video conference call capabilities. It's easy to conduct meetings with various stakeholders across different locations and timezones. The chat and share a file or share my screen functions work seamlessly. If your company uses Office 365, then I would highly recommend it.
    Anonymous | TrustRadius Reviewer

    Reliability and Availability

    Cisco ACI

    Cisco ACI 9.1
    Based on 2 answers
    Anonymous | TrustRadius Reviewer

    Skype for Business (formerly Lync), now part of Microsoft Teams

    No score
    No answers yet
    No answers on this topic

    Performance

    Cisco ACI

    Cisco ACI 9.3
    Based on 9 answers
    I do not give it 10 because the platform evolves more and more every day in the data traffic of the datacenter.But the implementations that they carry out for different clients of the platform are very happy with the result of the same over time.Another point that you notice about the platform, despite its good performance, is the low use of energy used by this 24x7 on, it is a good fact to take into account for our environment.
    Anonymous | TrustRadius Reviewer

    Skype for Business (formerly Lync), now part of Microsoft Teams

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Cisco ACI

    Cisco ACI 8.1
    Based on 9 answers
    Application and service support, in times where we needed consulation, were superb. Issues were mainly due to familiarity of our Senior Engineers with this new tool or application, and the uncertainties were clearly explained by the Support Team. All the while, an "unofficial" training, so to speak, was also provided during the implementation phase - but it's most likely due to the technical person that was assigned to us and how his approach was in terms of assisting.
    Anonymous | TrustRadius Reviewer

    Skype for Business (formerly Lync), now part of Microsoft Teams

    Skype for Business (formerly Lync), now part of Microsoft Teams 8.4
    Based on 76 answers
    I have only had to reach out to the Support team at Skype for Business once with an issue, and I was pleasantly surprised and encouraged by the quickness and thoroughness of their response. The wait time was short and my question was dealt with politely and clearly, so I would say the support team has it together.
    Sarah Bandy | TrustRadius Reviewer

    In-Person Training

    Cisco ACI

    Cisco ACI 8.2
    Based on 1 answer
    The Cisco ACI training provided by Cisco was in depth, covered all of our requirements, and allowed us to implement and maintain the platform without issues.
    📎Mark Healey | TrustRadius Reviewer

    Skype for Business (formerly Lync), now part of Microsoft Teams

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    Cisco ACI

    Cisco ACI 9.1
    Based on 3 answers
    The following are extremely important when implementing Cisco ACI:
    • Design phase
    • Naming scheme
    • Documentation
    Joacim Wicander | TrustRadius Reviewer

    Skype for Business (formerly Lync), now part of Microsoft Teams

    Skype for Business (formerly Lync), now part of Microsoft Teams 7.0
    Based on 4 answers
    Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.
    Greg Golding | TrustRadius Reviewer

    Alternatives Considered

    Cisco ACI

    ACI and DNA are all very tightly integrated as it stands today. So using one with another only increases the overall benefits, when you are using the overall Cisco Stack of NGFW, ISE, ACI, Assurance engine, and Tetration (which is another product, we plan to evaluate)
    Mahesh Doshi | TrustRadius Reviewer

    Skype for Business (formerly Lync), now part of Microsoft Teams

    For the below reason I will always choose this app over its competitors: Better audio and video quality, Little to no disconnections or freezing when on a call/video conference Integrates well with mailbox/ calendar/ one drive, and SharePoint is easy to use
    Jian Groenewald | TrustRadius Reviewer

    Scalability

    Cisco ACI

    Cisco ACI 8.7
    Based on 9 answers
    Cisco ACI scales well and is suited in scenarios such as multi-cloud or large data centre implementations. It is not suited to smaller deployments as the efficiencies that it provides are not fully realised. It is well suited in large environments that contain both virtual and bare-metal machines allowing a great deal of flexibility. It is also perfect to support multi-tenancy platforms.
    Daniel Hosking | TrustRadius Reviewer

    Skype for Business (formerly Lync), now part of Microsoft Teams

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    Cisco ACI

    • We typically don't have to touch ACI. It does what we need it to do without having to "baby" it.
    • It's constantly running so the amount of downtime we have (if any) is very minimal.
    • It was pricey in the beginning but with is reliability it was well worth it.
    Cody Plassmeyer | TrustRadius Reviewer

    Skype for Business (formerly Lync), now part of Microsoft Teams

    • Skype for Business has enabled a migration in part away from fixed line telephony and introduced the user to mobile working with a headset which cannot be overstated as being a game changer.
    • Being able to schedule Skype for Business meetings through Outlook has meant meetings with colleagues without a meeting room has been a great enabler.
    Anonymous | TrustRadius Reviewer

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