Cisco Business Edition 4000 (discontinued) vs. Cisco Room Phone

The availability of numerous subscription options is one of the most impressive features of Cisco Business Edition 4000. Businesses can purchase prepaid subscriptions for 1, 3, or 5 years, depending on their needs and budget. The Cisco Business Edition 4000, which is cloud-managed, is the phone system that the small-scaled industry has been waiting for. It seamlessly blends the old and modern, allowing [organizations] to meet their conventional communication demands while remaining compatible with cutting-edge communication technology.

Incentivized

If you are already using Webex and Cisco room video systems, the Room Phone is a fantastic option to enable audio/meeting functionality in small conference rooms and huddle rooms at a very reasonable cost. Audio is fantastic and installation is simple. With split registration capability, this device can meet most, if not all, requirements for these rooms and could even be used for private offices and home offices, a definite value as work from home becomes more ubiquitous

• Call routing
• Voicemail
• SIP Trunking

Incentivized

• Easy Webex join experience like the Webex app and room devices
• Large, color display with a familiar Webex look and feel
• Easy setup and management with Webex Control Hub cloud and Unified CM on-prem
• High end audio experience
• Proximity integration for meeting join and screen sharing

• Integration with other vendors
• More suitable GUI for newbies in IT
• Integration with other Cisco products in term of WAN connections

Incentivized

• Wires are bulky (lighter weight HDMI would be beneficial for a cleaner install)
• Far end video (possibly a future enhancement?)

As it is a completely cloud-based product this is easy to access. We easily manage or access it from anywhere. It is very easy to deploy and easy to manage and use. Its mobile device integration feature is very good and we loved it. It is ideal for remote access.

Incentivized

Very easy to use for both Webex and on-prem calling.

The support once you have been able to actually connect with someone is great. The challenge is that it is very difficult at times to get someone from support at short notice to work with you, especially when you have a production impacting issue. I had a licensing issue that took me about 1 week to get support attention, once connected with them was resolved with two days.

Incentivized

We have not had any issues with the device, but expect support to be as good as Cisco always has been for us.

Cisco Business Edition 4000 is an simple to use, cloud-hosted system based on Cisco's IP telephony technology. It is a optimal solution for for SMB businesses and supports up to a maximum of 200 IP Phones. For customers looking for larger user group, Cisco BE 6000 or BE7000 would be a better option.

I've use a lot of the Webex Room devices and the Room Phone is a great transition for the traditional conference phone to a modern UI and platform with Control Hub integration. Like all the other major OS platforms out there, the push to unify the user interface has some real advantages and I think that Cisco is accomplishing that goal here.

• Optimal solution for small/medium organizations.
• Lowers cost with reduced IT overheads and cloud management.
• Rapid deploy model helps for fast setup.

• Expanded the options to enhance the value of small spaces