What users are saying about
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Top Rated
81 Ratings
6 Ratings
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Score 9 out of 100

Meraki MR

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Score 9.1 out of 100

Attribute Ratings

  • Cisco Catalyst 9120 Access Point is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

9.3

Cisco Catalyst 9120 Access Point

93%
4 Ratings
9.2

Meraki MR

92%
37 Ratings

Likelihood to Renew

Cisco Catalyst 9120 Access Point

N/A
0 Ratings
9.0

Meraki MR

90%
1 Rating

Usability

10.0

Cisco Catalyst 9120 Access Point

100%
1 Rating
8.4

Meraki MR

84%
2 Ratings

Support Rating

10.0

Cisco Catalyst 9120 Access Point

100%
1 Rating
8.8

Meraki MR

88%
25 Ratings

Product Scalability

Cisco Catalyst 9120 Access Point

N/A
0 Ratings
10.0

Meraki MR

100%
1 Rating

Likelihood to Recommend

Cisco

Cisco Switches are most suited to larger organizations. Small networks would not really benefit from the large cost outlay and would be better off with a switch from a lower tier of Cisco's product line, or something from another manufacturer. For the 9120 range of Access Points, I would say that if you are an organization that has hardware that supports the latest WiFi 6 or the 802.11AX standards, then it is definitely worth considering getting these.
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Cisco

The Cisco Meraki line of products is an excellent option for anyone who is looking for an easy to use line of Switches, Routers, Wireless Accesspoints, Cloud security and beyond. Not only will you find the Cisco Meraki console easy to use, but the hardware is top notch quality and comes with all the bells and whistles that you might expect from an enterprise level of service such as Cisco.
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Pros

Cisco

  • First off, the overall physical design. Slim, light, and can be mounted anywhere. Blends into ceilings/walls and is easy to mount. (Clients are very picky with overall look sometimes).
  • Easy to deploy and configure, making the setup very quick, minimizing any potential downtime during installation and/or maintenance upgrades.
  • Fast and reliable at a decent price point for the clients.
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Cisco

  • Cloud-managed - as all Meraki products are, very easy to manage.
  • Mesh technology allows clients to easily roam from one AP to another.
  • Very easy to add AP's, just get it online and add it to a network. Done.
  • Great tools to troubleshoot problems clients.
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Cons

Cisco

  • The Cisco Catalyst 9120 Access Point is very different from traditional AireOS devices so there is a higher learning curve.
  • Bugs in some of the codes.
  • Getting it to join a legacy Wireless LAN Controller is harder.
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Cisco

  • There needs to be an easier way to see which devices are being heavier used, so as to determine needed adjustments.
  • It would be good to have more in-depth access to what locations connected devices are navigating to.
  • Cost. These devices could be a little more competitive if the cost were lower. Meraki prices itself out of some sales.
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Pricing Details

Cisco Catalyst 9120 Access Point

Starting Price

Editions & Modules

Cisco Catalyst 9120 Access Point editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing Info

    Meraki MR

    Starting Price

    Editions & Modules

    Meraki MR editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing Info

      Likelihood to Renew

      Cisco

      No answers on this topic

      Cisco

      Cause its intuitive, very clear and easy of use (no brainer) interface. It's whole portfolio in one portal aproach. Also cause the new features cycle release and the cisco Meraki comprehension of WiFi market. Also cause the fastest deployment available on the market that also comes with a easy to scale platform adding features and services in the same interface thats unique and awesome.
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      Usability

      Cisco

      The Cisco Catalyst 9120 Access Points have been a solid deployment for me. Using their interface is a mix of new and old. They run IOS, so if you know the CLI, you can easily navigate around them. You can join them to an older controller if it supports a certain version, you can join it to a new 9800 controller--very straight forward--and you can run the embedded wireless controller on them directly. I've found this to be very useful at smaller sites. The Cisco Catalyst 9120 Access Points are not limited to feature sets like the older generations' mobility express platform.
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      Cisco

      The Cisco Meraki MR web interface is best in class when it comes to network management. While some networking knowledge is needed to understand what you are doing, no specialized training in any one specific operating system is required to design a whole network.
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      Support Rating

      Cisco

      Cisco has been very good at correcting early issues with their code. Their TAC support has been fantastic when I would open a case with issues I was facing. Even though the hardware was new, they were very familiar with the interfaces and issues I was having. In the past I've been concerned about adopting a new product right away because of support issues. That was not the case here. Once I had the deployment up and running, they have had a good run of reliability.
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      Cisco

      Meraki support is usually top notch. The are quick to respond and stick with an issue until it is resolved. One of the difficulties I've had with Meraki MRs is the limited ability the customer has in troubleshooting. Much of the more technical aspects of resolution can only be accessed by the Meraki support team, meaning dedicated IT teams are reliant on them when more complicated issues arise.
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      Alternatives Considered

      Cisco

      Perfect integration into an otherwise already up-and-running Cisco environment
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      Cisco

      Cisco Meraki Stacks give us the ability to implement an entire network and security solution that impacts tremendously in the productivity of our employees, just because we have 1 Dashboard to manage an entire company network and security with ML include an easy-to-use web view. Any other brand in the industries has the ability to merge Switches, Wireless LAN, UTM, MDM, Video Surveillance in one intuitive dashboard HTML or Mobile App.
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      Scalability

      Cisco

      No answers on this topic

      Cisco

      Meraki's scalability has allowed us to open new sites with consistent rule sets and configurations without having to worry about mistakes being made due to human error. It is very quick and non disruptive.
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      Return on Investment

      Cisco

      • Compatibility with other vendors is the greatest advantage.
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      Cisco

      • For bigger organizations ROI is really good, because the network is always operational, and no time is spent fixing the network.
      • The users do not need to power cycle devices or do anything else, everything can be managed remotely from the Meraki dashboard.
      • For small businesses with only 1 AP, the ROI is not that great since a cheaper AP can do the same job, and it may need occasional reboot which the staff can do easily without any hassle.
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