Cisco Finesse vs. Dialpad Ai Contact Center
Cisco Finesse vs. Dialpad Ai Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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Cisco Finesse | N/A | Cisco Finesse is a product designed to improve customer support delivered via contact centers. Described by Cisco as a next-generation agent and supervisor desktop, Cisco Finesse provides a collaborative experience for communities that interact with your customer service organization. Finesse's user-centric design is stated to enhance satisfaction for your customer-care representatives. | N/A | |
Dialpad Ai Contact Center | N/A | Dialpad Ai Contact Center is an inbound or outbound call center platform and solution, that helps companies connect with customers across all channels and skip the repetitive questions, retaining reviewable conversations and context history. | N/A |
Cisco Finesse | Dialpad Ai Contact Center | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Cisco Finesse | Dialpad Ai Contact Center | |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Cisco Finesse | Dialpad Ai Contact Center | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Cisco Finesse | Dialpad Ai Contact Center | |
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Likelihood to Recommend | 8.5 (6 ratings) | 8.3 (21 ratings) |
Likelihood to Renew | - (0 ratings) | 9.2 (2 ratings) |
Support Rating | 10.0 (1 ratings) | - (0 ratings) |
Cisco Finesse | Dialpad Ai Contact Center | |
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Likelihood to Recommend | Cisco | Dialpad |
Pros | Cisco | Dialpad |
Cons | Cisco | Dialpad |
Likelihood to Renew | Cisco No answers on this topic | Dialpad |
Support Rating | Cisco | Dialpad No answers on this topic |
Alternatives Considered | Cisco | Dialpad |
Return on Investment | Cisco | Dialpad |
ScreenShots |