Cisco Finesse vs. NAVOMI CRM Connect
Cisco Finesse vs. NAVOMI CRM Connect
Product | Rating | Most Used By | Product Summary | Starting Price |
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Cisco Finesse | N/A | Cisco Finesse is a product designed to improve customer support delivered via contact centers. Described by Cisco as a next-generation agent and supervisor desktop, Cisco Finesse provides a collaborative experience for communities that interact with your customer service organization. Finesse's user-centric design is stated to enhance satisfaction for your customer-care representatives. | N/A | |
NAVOMI CRM Connect | N/A | NAVOMI developed CRM connectors embedded into contact centers’ platforms like LivePerson’s Conversational Cloud and Twilio Flex. CRM Connect integration and communication between contact center platforms and various CRM systems. This means that all the information the agent needs is available in the same place. | N/A |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Cisco Finesse | NAVOMI CRM Connect | |
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Top Pros | No answers on this topic | |
Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Cisco Finesse | NAVOMI CRM Connect | |
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Small Businesses | CloudTalk Score 9.4 out of 10 | CloudTalk Score 9.4 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Cisco Finesse | NAVOMI CRM Connect | |
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Likelihood to Recommend | 8.5 (6 ratings) | - (0 ratings) |
Support Rating | 10.0 (1 ratings) | - (0 ratings) |
Cisco Finesse | NAVOMI CRM Connect | |
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Likelihood to Recommend | Cisco | NAVOMI No answers on this topic |
Pros | Cisco | NAVOMI No answers on this topic |
Cons | Cisco | NAVOMI No answers on this topic |
Support Rating | Cisco | NAVOMI No answers on this topic |
Alternatives Considered | Cisco | NAVOMI No answers on this topic |
Return on Investment | Cisco | NAVOMI No answers on this topic |
ScreenShots |