22 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100
27 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Attribute Ratings

  • Cisco Webex Room Phone is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.3

Cisco Unified IP Phone 6900 Series

83%
8 Ratings
8.6

Cisco Webex Room Phone

86%
2 Ratings

Usability

Cisco Unified IP Phone 6900 Series

N/A
0 Ratings
9.1

Cisco Webex Room Phone

91%
2 Ratings

Support Rating

Cisco Unified IP Phone 6900 Series

N/A
0 Ratings
9.1

Cisco Webex Room Phone

91%
2 Ratings

Likelihood to Recommend

Cisco Unified IP Phone 6900 Series

Cisco Unified IP Phone 6900 is well suited for places where space is a major concern. With [a] simple and quite compact design, cisco unified IP Phone 6900 can fit in any place with easy wall mountings. Reinstalling the Cisco Unified IP Phone 6900 is also simple and easy as it doesn't require much effort.
Anonymous | TrustRadius Reviewer

Cisco Webex Room Phone

If you are already using Webex and Cisco room video systems, the Room Phone is a fantastic option to enable audio/meeting functionality in small conference rooms and huddle rooms at a very reasonable cost. Audio is fantastic and installation is simple. With split registration capability, this device can meet most, if not all, requirements for these rooms and could even be used for private offices and home offices, a definite value as work from home becomes more ubiquitous
Anonymous | TrustRadius Reviewer

Pros

Cisco Unified IP Phone 6900 Series

  • They have four bottons for features configurable at phone button template.
  • They have a botton for call pick, transfer and conference (models like 3905 does not have).
  • Their speakers are great.
  • It is possible to work with dual extension when using a 6921 model for instance, very usefull function.
Leonardo Lacerda | TrustRadius Reviewer

Cisco Webex Room Phone

  • Easy Webex join experience like the Webex app and room devices
  • Large, color display with a familiar Webex look and feel
  • Easy setup and management with Webex Control Hub cloud and Unified CM on-prem
  • High end audio experience
  • Proximity integration for meeting join and screen sharing
Marty Sloan | TrustRadius Reviewer

Cons

Cisco Unified IP Phone 6900 Series

  • Some models do not have [LCD] display.
  • Some Cisco advanced telephony service are not supported or difficult to start, since no physical buttons exist.
  • More color variants should be introduced.
Anonymous | TrustRadius Reviewer

Cisco Webex Room Phone

  • Wires are bulky (lighter weight HDMI would be beneficial for a cleaner install)
  • Far end video (possibly a future enhancement?)
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Unified IP Phone 6900 Series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Cisco Webex Room Phone

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Starting Price

Usability

Cisco Unified IP Phone 6900 Series

No score
No answers yet
No answers on this topic

Cisco Webex Room Phone

Cisco Webex Room Phone 9.1
Based on 2 answers
Very easy to use for both Webex and on-prem calling.
Marty Sloan | TrustRadius Reviewer

Support Rating

Cisco Unified IP Phone 6900 Series

No score
No answers yet
No answers on this topic

Cisco Webex Room Phone

Cisco Webex Room Phone 9.1
Based on 2 answers
We have not had any issues with the device, but expect support to be as good as Cisco always has been for us.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco Unified IP Phone 6900 Series

Nowadays I wouldn't select that but in the past, I used to select because they were broadly implemented with easy maintenance, easy to use several models available for several types of users with a very good ROI, best audio quality also looking for Cisco itself they have one of the best support I [have ever seen] in the industry.
Nilson Lino Da Costa Junior | TrustRadius Reviewer

Cisco Webex Room Phone

I've use a lot of the Webex Room devices and the Room Phone is a great transition for the traditional conference phone to a modern UI and platform with Control Hub integration. Like all the other major OS platforms out there, the push to unify the user interface has some real advantages and I think that Cisco is accomplishing that goal here.
Marty Sloan | TrustRadius Reviewer

Return on Investment

Cisco Unified IP Phone 6900 Series

  • I don't know that I am qualified to speak on the ROI.
  • I will say the group calling function helps with customer service because we can program the number to ring multiple people at one time or in a sequence to ensure calls are answered.
  • The ability to forward voice messages is a great asset for customer service as well.
Anonymous | TrustRadius Reviewer

Cisco Webex Room Phone

  • Expanded the options to enhance the value of small spaces
Anonymous | TrustRadius Reviewer

Screenshots

Cisco Unified IP Phone 6900 Series

Add comparison