Likelihood to Recommend I will certainly recommend Cisco Secure Email to my friends/colleagues, one look at the dashboard/statistics will actually convince any IT professional to use this product. We noticed an outstanding improvement in Email quality, most of the SPAM emails are caught, and our users have never been happier!
Read full review For business email protection, I recommend SpamTitan Email Security. It comes with anti-phishing, ransomware protection, anti-spam, and virus protection features. All these features will keep your business email system safe from email threats that would otherwise affect your business operations.
Read full review Pros Manages Junk Mail Well-We configured and tested our configuration to filter out the majority of junk mail hitting our inboxes. Manages Graymail-We configured and tested our Cisco ETD for graymail filtering and reduced the amount of unwanted advertising and other legitimate emails. Creating unique policies that were tailored to block or allow emails from certain senders. Stopped malicious email traffic (e.g., malicious attachments and links) with rules for identifying and stripping potentially malicious attachments or links. Allows easy configuration for other email security measures such as SPF, DMARC and DKIM. Cisco engineers provide an annual free security health check. We took advantage of several security health checks where Cisco certified engineers go over the security setting of our Cisco ETD. We were provided a written report that highlighted strengths and weaknesses of our Cisco ETD setup. Monitoring email traffic flow is almost overwhelming with the amount of information you can obtain from the portal. This gives valuable information to IT staff in terms of volume and type of emails the company is receiving. Read full review Fast mail delivery Easy to view and release messages that are not actually spam Online portal is easy to navigate Settings are easily customized Read full review Cons The creation of policies and order in which they are applied to incoming/outgoing email can sometimes be a little confusing. Testing of rules and/or configuration settings are done live. Would be nice to have a way of testing a rule and/or configuration before going live if possible. Searching and extracting emails with ease/simplicity for eDiscovery or security purposes would be an extra bonus. Having an easier method for setting up and sending secure emails. Read full review Quarantine email is only sent once a day Payments and billing are confusing and not clear Sometimes whitelisted emails still get caught in spam Read full review Likelihood to Renew Haven't found an alternative product with the same features or quality, I have been renewing Cisco Secure Email for over 8 years and i am overly satisfied with what is offered. I will definitely recommended it to my peers.
Read full review Usability Good interface, easy to use and set up. If there were any issues, there is very good documentation and videos that one can follow for additional setup and best practices. As typical with most Cisco solutions, there are more features than needed for our purposes but good to know they are there in case of future needs
Read full review Reliability and Availability Cisco Secure Email Threat Defense's availability is great and reliable when you need it most. We haven't had any noticeable outages or issues.
Read full review Support Rating Cisco always provides good support for all of their solutions. As usual, Cisco support is top notch, from their initial sales teams to the post support, we have always felt comfortable with using Cisco solutions. Their documentation is also very good, frequent updates to the documents with feature enhancements and support notes. All around very good suppot
Read full review SpamTitan's support is very responsive. We have had very few interactions with them but each time, they responded quickly and resolved the issues promptly.
Read full review Implementation Rating Implementation is straight forward and easy, advanced settings are super helpful especially scripting and custom filters, reporting is one of the coolest features to trace every step of sent/received emails. integration with internal email systems have never been easier, we are running Microsoft Exchange servers behind Cisco Secure Email with no problems.
Read full review Alternatives Considered The security teams also evaluated similar offerings but went with Cisco Secure Email since this comes from a big name and they wanted to ensure complete compliance and protection assurance. The primary reasons for selecting Cisco Secure Email were integration with office 365, hybrid deployment availability, and greater customization options available.
Read full review We selected SpamTitan many years ago, so nothing sticks out as to why we selected them versus the competition. They have been very good since then so we have not evaluated the competition recently.
Read full review Return on Investment Although Microsoft offers security controls with Office 365, security with Cisco Secure Email for our business email and protection against some advanced malware has more robust security features, such as automatic mailbox remediation and email intelligence top threats. I currently have security and advanced malware protection to Office 365. Lately, Cisco Secure Email had an update which added two new features that allows us to prevent phishing emails and protects the company's domain. Read full review We keep our email system threat proof. This lets us focus on what matters to our business. We are able to encrypt emails and this is a plus when it comes to privacy. Read full review ScreenShots Cisco Secure Email Threat Defense Screenshots