Cisco Secure Email Threat Defense vs. Trend Micro Cloud App Security

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Secure Email Threat Defense
Score 8.4 out of 10
N/A
Cisco Secure Email Threat Defense provides protection against email threats that compromise an organization’s brand and operations. Its advanced threat detection capabilities uncover known, emerging and targeted threats. And it expands the scope of organizations' defenses to detect dangerous threats and rapidly search for and remediate threats across security controls. Secure Email Threat Defense's Artificial Intelligence and machine…N/A
Trend Micro Cloud App Security
Score 8.7 out of 10
N/A
The Trend Micro Cloud App Security application secures Microsoft Office 365 and other cloud storage applications.N/A
Pricing
Cisco Secure Email Threat DefenseTrend Micro Cloud App Security
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Secure Email Threat DefenseTrend Micro Cloud App Security
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Secure Email Threat DefenseTrend Micro Cloud App Security
Top Pros
Top Cons
Features
Cisco Secure Email Threat DefenseTrend Micro Cloud App Security
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Cisco Secure Email Threat Defense
8.4
19 Ratings
1% below category average
Trend Micro Cloud App Security
-
Ratings
Anti-malware8.117 Ratings00 Ratings
Customizability8.217 Ratings00 Ratings
Data Loss Protection8.215 Ratings00 Ratings
Threat Detection8.719 Ratings00 Ratings
Sandboxing8.116 Ratings00 Ratings
End-to-End Encryption8.416 Ratings00 Ratings
Management Tools8.719 Ratings00 Ratings
Best Alternatives
Cisco Secure Email Threat DefenseTrend Micro Cloud App Security
Small Businesses
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
GitLab
GitLab
Score 8.9 out of 10
Medium-sized Companies
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
GitLab
GitLab
Score 8.9 out of 10
Enterprises
Cisco Cloud Email Security
Cisco Cloud Email Security
Score 7.7 out of 10
GitLab
GitLab
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco Secure Email Threat DefenseTrend Micro Cloud App Security
Likelihood to Recommend
8.7
(19 ratings)
9.0
(11 ratings)
Likelihood to Renew
6.1
(3 ratings)
9.0
(1 ratings)
Usability
9.0
(5 ratings)
8.0
(7 ratings)
Availability
9.0
(2 ratings)
10.0
(1 ratings)
Performance
7.3
(1 ratings)
8.0
(1 ratings)
Support Rating
8.2
(6 ratings)
9.0
(8 ratings)
Implementation Rating
9.0
(2 ratings)
-
(0 ratings)
Configurability
9.0
(1 ratings)
-
(0 ratings)
Ease of integration
9.2
(2 ratings)
-
(0 ratings)
Product Scalability
9.1
(1 ratings)
9.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
9.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Cisco Secure Email Threat DefenseTrend Micro Cloud App Security
Likelihood to Recommend
Cisco
I will certainly recommend Cisco Secure Email to my friends/colleagues, one look at the dashboard/statistics will actually convince any IT professional to use this product. We noticed an outstanding improvement in Email quality, most of the SPAM emails are caught, and our users have never been happier!
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Trend Micro
The product works great when I have to quarantine a mass email attack. Seems students are always susceptible to email base attacks, we are no different, but when one occurs on a mass email basis I can very easy and quickly block/quarantine those emails either by sender, domain, or URL or all three if need be. We have played with the data loss component but it is hard to do anything but "monitor" because there are way too many false positives. Such as with SSNs and bank routing numbers, but I figure any solution provider would experience the same problem. However, even with monitor and notification only, it is useful to make our users aware they are potentially sending personal information.
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Pros
Cisco
  • Manages Junk Mail Well-We configured and tested our configuration to filter out the majority of junk mail hitting our inboxes.
  • Manages Graymail-We configured and tested our Cisco ETD for graymail filtering and reduced the amount of unwanted advertising and other legitimate emails.
  • Creating unique policies that were tailored to block or allow emails from certain senders.
  • Stopped malicious email traffic (e.g., malicious attachments and links) with rules for identifying and stripping potentially malicious attachments or links.
  • Allows easy configuration for other email security measures such as SPF, DMARC and DKIM.
  • Cisco engineers provide an annual free security health check. We took advantage of several security health checks where Cisco certified engineers go over the security setting of our Cisco ETD. We were provided a written report that highlighted strengths and weaknesses of our Cisco ETD setup.
  • Monitoring email traffic flow is almost overwhelming with the amount of information you can obtain from the portal. This gives valuable information to IT staff in terms of volume and type of emails the company is receiving.
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Trend Micro
  • Provides a great summarized view of all user end-points via a web-based portal
  • Provides a simple but strong policy format for users and computers
  • Fairly light agent installed on end-points
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Cons
Cisco
  • The creation of policies and order in which they are applied to incoming/outgoing email can sometimes be a little confusing.
  • Testing of rules and/or configuration settings are done live. Would be nice to have a way of testing a rule and/or configuration before going live if possible.
  • Searching and extracting emails with ease/simplicity for eDiscovery or security purposes would be an extra bonus.
  • Having an easier method for setting up and sending secure emails.
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Trend Micro
  • Wish I could customize the notification emails more, like including html code to personalize and highlight messages that my end users see when an item is flagged.
  • Wish there was a word or phrase component to block/flag emails as I can with files, links, senders and domains.
  • Automation of the BEC list would be a plus...such as pulling in an OU or security group so that I do not have to do manually perform this task.
  • We have multiple TrendMicro products. Thus it would be nice to have one dash board to "see" or login at least for ApexOne, CAS, etc.
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Likelihood to Renew
Cisco
Haven't found an alternative product with the same features or quality, I have been renewing Cisco Secure Email for over 8 years and i am overly satisfied with what is offered. I will definitely recommended it to my peers.
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Trend Micro
Only a 9 if the product become completely unaffordable. Covid-19 has adversely affected Higher Ed budgets, if that should happen I would lobby hard to find cuts elsewhere...TrendMicro CAS is a necessary tool for any business to have!
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Usability
Cisco
Good interface, easy to use and set up. If there were any issues, there is very good documentation and videos that one can follow for additional setup and best practices. As typical with most Cisco solutions, there are more features than needed for our purposes but good to know they are there in case of future needs
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Trend Micro
Once Cloud App Security is up and running there is no need to do anything additional. The program will begin protecting all the environment immediately and end results are proven. All notifications come to the administrator email to verify and mitigate a response and check the endpoint if necessary. Very easy to use.
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Reliability and Availability
Cisco
Cisco Secure Email Threat Defense's availability is great and reliable when you need it most. We haven't had any noticeable outages or issues.
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Trend Micro
Has always been available for us in 2+ years...100% uptime thus far
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Performance
Cisco
No answers on this topic
Trend Micro
On the desktop/laptop it works flawlessly, just need a mobile friendly site or an app to support a workaholic like me
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Support Rating
Cisco
Cisco always provides good support for all of their solutions. As usual, Cisco support is top notch, from their initial sales teams to the post support, we have always felt comfortable with using Cisco solutions. Their documentation is also very good, frequent updates to the documents with feature enhancements and support notes. All around very good suppot
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Trend Micro
Trend Micro Cloud App Security’s support has been highly competent and thorough when we have needed their assistance. Their support has been quickly dispatched, both through telephone and Email, while answer our questions and providing the “inside baseball” answers we have wanted when discussing the why and how of certain issues. When it came to implementation, their support sat through us as we deployed agents and took us on an adventure few implementations have.
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Implementation Rating
Cisco
Implementation is straight forward and easy, advanced settings are super helpful especially scripting and custom filters, reporting is one of the coolest features to trace every step of sent/received emails. integration with internal email systems have never been easier, we are running Microsoft Exchange servers behind Cisco Secure Email with no problems.
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Trend Micro
No answers on this topic
Alternatives Considered
Cisco
The security teams also evaluated similar offerings but went with Cisco Secure Email since this comes from a big name and they wanted to ensure complete compliance and protection assurance. The primary reasons for selecting Cisco Secure Email were integration with office 365, hybrid deployment availability, and greater customization options available.
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Trend Micro
To date we had only utilized Symantec Small Business Suite for all of our antivirus needs. We had only moved to the cloud environment during the summer of 2020, and after doing so I'm not sure that I would ever change from Trend Micro Cloud App Security. The cost and features all are a great fit for the small to medium-sized business such as ours.
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Return on Investment
Cisco
  • Although Microsoft offers security controls with Office 365, security with Cisco Secure Email for our business email and protection against some advanced malware has more robust security features, such as automatic mailbox remediation and email intelligence top threats.
  • I currently have security and advanced malware protection to Office 365.
  • Lately, Cisco Secure Email had an update which added two new features that allows us to prevent phishing emails and protects the company's domain.
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Trend Micro
  • CAS gives us peace of mind knowing the file systems we rely on in the cloud are protected the same way they would be if they were sitting in our office. This leads to a reduced risk of downtime that could otherwise limit us from being able to properly support our customers.
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ScreenShots

Cisco Secure Email Threat Defense Screenshots

Screenshot of Impact Report showing efficacy metrics and ROI indicatorsScreenshot of Detailed view of phishing messagesScreenshot of Dashboard