12 Ratings
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Score 8.5 out of 100
13 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Cisco Secure Email (formerly Cisco Email Security)

In our organization and with our partners, email is the vast majority of our communications for doing business from ordering, quoting, and updates. Having an email security solution from a trusted brand is key. Great solution if you use a lot of email communications. Not as important if your company uses other forms of communications.
Victor Lau | TrustRadius Reviewer

Trend Micro Cloud App Security

The product works great when I have to quarantine a mass email attack. Seems students are always susceptible to email base attacks, we are no different, but when one occurs on a mass email basis I can very easy and quickly block/quarantine those emails either by sender, domain, or URL or all three if need be. We have played with the data loss component but it is hard to do anything but "monitor" because there are way too many false positives. Such as with SSNs and bank routing numbers, but I figure any solution provider would experience the same problem. However, even with monitor and notification only, it is useful to make our users aware they are potentially sending personal information.
William Watkins | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

Cisco Secure Email (formerly Cisco Email Security)
8.4
Trend Micro Cloud App Security
Anti-malware
Cisco Secure Email (formerly Cisco Email Security)
8.1
Trend Micro Cloud App Security
Cusomizability
Cisco Secure Email (formerly Cisco Email Security)
8.2
Trend Micro Cloud App Security
Data Loss Protection
Cisco Secure Email (formerly Cisco Email Security)
8.7
Trend Micro Cloud App Security
Threat Detection
Cisco Secure Email (formerly Cisco Email Security)
8.5
Trend Micro Cloud App Security
Sandboxing
Cisco Secure Email (formerly Cisco Email Security)
8.0
Trend Micro Cloud App Security
End-to-End Encryption
Cisco Secure Email (formerly Cisco Email Security)
8.7
Trend Micro Cloud App Security
Management Tools
Cisco Secure Email (formerly Cisco Email Security)
8.4
Trend Micro Cloud App Security

Pros

Cisco Secure Email (formerly Cisco Email Security)

  • Antispam
  • Phishing protection
  • Email Antivirus
  • DLP
  • Graymail prevention
Anonymous | TrustRadius Reviewer

Trend Micro Cloud App Security

  • Provides a great summarized view of all user end-points via a web-based portal
  • Provides a simple but strong policy format for users and computers
  • Fairly light agent installed on end-points
Chris Johnson | TrustRadius Reviewer

Cons

Cisco Secure Email (formerly Cisco Email Security)

  • Managing multiple Cisco ESA without additional hardware
  • More mail policy template for email security best practice
  • Lowering the price
Budi Ezeddin | TrustRadius Reviewer

Trend Micro Cloud App Security

  • Wish I could customize the notification emails more, like including html code to personalize and highlight messages that my end users see when an item is flagged.
  • Wish there was a word or phrase component to block/flag emails as I can with files, links, senders and domains.
  • Automation of the BEC list would be a plus...such as pulling in an OU or security group so that I do not have to do manually perform this task.
  • We have multiple TrendMicro products. Thus it would be nice to have one dash board to "see" or login at least for ApexOne, CAS, etc.
William Watkins | TrustRadius Reviewer

Likelihood to Renew

Cisco Secure Email (formerly Cisco Email Security)

Cisco Secure Email (formerly Cisco Email Security) 8.6
Based on 2 answers
No answer on this topic is available.

Trend Micro Cloud App Security

Trend Micro Cloud App Security 9.0
Based on 1 answer
Only a 9 if the product become completely unaffordable. Covid-19 has adversely affected Higher Ed budgets, if that should happen I would lobby hard to find cuts elsewhere...TrendMicro CAS is a necessary tool for any business to have!
William Watkins | TrustRadius Reviewer

Usability

Cisco Secure Email (formerly Cisco Email Security)

Cisco Secure Email (formerly Cisco Email Security) 8.7
Based on 4 answers
I would overall give this product a 10 out of 10. I don't see many flaws at all and it does what it's meant to do and helps put my clients' minds at ease when sending personal information via email. This software allows you to send secure emails to those intended to receive them. This helps not only myself but also clients feel safe when emailing secure documents that contain personal and financial information.
Robert Marinaro | TrustRadius Reviewer

Trend Micro Cloud App Security

Trend Micro Cloud App Security 8.6
Based on 6 answers
It is very easy to implement the policies and get around in the platform. It is easy to release from system quarantine if something inadvertently gets added. The Dashboard has a lot of really good info around the types of detections over last 24 hrs, 7 Days, or 30 Days. It would be nice if when doing log searches, one could search all of the "types" at one time. Types include things like Quarantine, Ransomware, Virtual Analyzer, etc.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Cisco Secure Email (formerly Cisco Email Security)

No score
No answers yet
No answers on this topic

Trend Micro Cloud App Security

Trend Micro Cloud App Security 10.0
Based on 1 answer
Has always been available for us in 2+ years...100% uptime thus far
William Watkins | TrustRadius Reviewer

Performance

Cisco Secure Email (formerly Cisco Email Security)

No score
No answers yet
No answers on this topic

Trend Micro Cloud App Security

Trend Micro Cloud App Security 8.0
Based on 1 answer
On the desktop/laptop it works flawlessly, just need a mobile friendly site or an app to support a workaholic like me
William Watkins | TrustRadius Reviewer

Support Rating

Cisco Secure Email (formerly Cisco Email Security)

Cisco Secure Email (formerly Cisco Email Security) 8.5
Based on 5 answers
It provides us with another layer of defense and has proven to be a great asset and return on investment. Nothing is perfect but this is definitely something to evaluate if you are in the market looking to implement a new email gateway solution or upgrade from something that you already have in place.
Anonymous | TrustRadius Reviewer

Trend Micro Cloud App Security

Trend Micro Cloud App Security 9.2
Based on 6 answers
I love how helpful the support from Trend Micro is. They never fail to help us resolve our problems quickly and painlessly. There was never a long wait to have an issue fixed or answered. Everyone was helpful and knew what they were doing. I appreciate their hard work and patience.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco Secure Email (formerly Cisco Email Security)

Cisco [Email Security] is the most mature for email security solution. They also gave us special discount
Budi Ezeddin | TrustRadius Reviewer

Trend Micro Cloud App Security

To date we had only utilized Symantec Small Business Suite for all of our antivirus needs. We had only moved to the cloud environment during the summer of 2020, and after doing so I'm not sure that I would ever change from Trend Micro Cloud App Security. The cost and features all are a great fit for the small to medium-sized business such as ours.
Ryan Janzen | TrustRadius Reviewer

Return on Investment

Cisco Secure Email (formerly Cisco Email Security)

  • Email availability got better.
  • Less SPAM & less false positives.
  • Clean emails from viruses.
  • Lots of phishing attacks were stopped.
Anonymous | TrustRadius Reviewer

Trend Micro Cloud App Security

  • It has a positive impact as it has reduced the threat/risk coming from email and collaboration platform and help users improve their efficiency.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Secure Email (formerly Cisco Email Security)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Trend Micro Cloud App Security

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Secure Email (formerly Cisco Email Security)
8.3
Trend Micro Cloud App Security
8.4

Likelihood to Renew

Cisco Secure Email (formerly Cisco Email Security)
8.6
Trend Micro Cloud App Security
9.0

Usability

Cisco Secure Email (formerly Cisco Email Security)
8.7
Trend Micro Cloud App Security
8.6

Reliability and Availability

Cisco Secure Email (formerly Cisco Email Security)
Trend Micro Cloud App Security
10.0

Performance

Cisco Secure Email (formerly Cisco Email Security)
Trend Micro Cloud App Security
8.0

Support Rating

Cisco Secure Email (formerly Cisco Email Security)
8.5
Trend Micro Cloud App Security
9.2

Scalability

Cisco Secure Email (formerly Cisco Email Security)
Trend Micro Cloud App Security
9.0

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