What users are saying about
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Top Rated
100 Ratings
90 Ratings

Cisco Umbrella

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Top Rated
100 Ratings
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Score 8.5 out of 100
90 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Cisco Umbrella

Cisco Umbrella is most appropriate in organizations that do not require much support and Office 365 is not used. The level of support provided is lackluster. The roaming agent often causes Windows systems to incorrectly report that the machine does not have Internet access. This causes Office 365 apps to no work, resulting in a lot of wasted time trying to correct the error. The product was top-notch several years ago, but I would hesitate to recommend it now.
Anonymous | TrustRadius Reviewer

IBM QRadar

If you have a small-to-large company looking for a SIEM solution that "does the job" and is easy to deploy/use, QRadar is your tool. If you're looking for a complex solution that supports integration with data-mining solutions (e.g. ELK), then you may need a different solution. Overall, QRadar fits the needs of 99% of the companies. It is one of the easiest SIEM solutions to deploy and use.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Security Information and Event Management (SIEM)

Cisco Umbrella
IBM QRadar
8.6
Centralized event and log data collection
Cisco Umbrella
IBM QRadar
9.2
Correlation
Cisco Umbrella
IBM QRadar
9.8
Event and log normalization/management
Cisco Umbrella
IBM QRadar
9.2
Deployment flexibility
Cisco Umbrella
IBM QRadar
8.3
Integration with Identity and Access Management Tools
Cisco Umbrella
IBM QRadar
7.7
Custom dashboards and workspaces
Cisco Umbrella
IBM QRadar
8.5
Host and network-based intrusion detection
Cisco Umbrella
IBM QRadar
7.5

Pros

Cisco Umbrella

  • Filters content at the DNS level. Makes it a little harder for the sneaky ones to make it through.
  • Since this is at the DNS level, using their DNS servers (as a forwarder to your local DNS) it is extremely fast. Transparent.
  • Always being updated. Not dependent on "definitions" or algorithms - a site is either blacklisted or whitelisted.
  • Easy to implement, apply, maintain
Dan Reynolds | TrustRadius Reviewer

IBM QRadar

  • It allows us to have visibility to potential problems both on premise and in the cloud which was key as we have become a hybrid consumer.
  • It has automated monitoring which has allowed us to see threats faster and also allowed us to be proactive.
  • By having over 20,000 employees, QRadar has also allowed us to be aware of internal threats that are brought into the company by unsuspecting employees.
Anonymous | TrustRadius Reviewer

Cons

Cisco Umbrella

  • Keeping up to date on known malicious sites and blocking those is difficult for all vendors, but this could always be improved upon.
  • A more detailed descriptions of what is included the Security Categories would be useful. Generic descriptions are provided. For example, state lottery sites could be detailed in the description of the Gambling category.
Randy Zuehlke | TrustRadius Reviewer

IBM QRadar

  • There is a steep learning curve compared to other platforms. Qradar is incredibly powerful but does require some homework.
  • There is a glaring lack of threat feed utilization outside of STIXX/TAXII which remains very limited at this time.
  • May require a considerable amount of tuning during deployment with very little "out of the box" offense information.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Cisco Umbrella

Cisco Umbrella 10.0
Based on 3 answers
It is a great product. It is easy to manage and is affordable. We are a Cisco shop, so it is easily integrated with our other security suite of products to include Threat Response and SecureX.
Randy Zuehlke | TrustRadius Reviewer

IBM QRadar

No score
No answers yet
No answers on this topic

Usability

Cisco Umbrella

Cisco Umbrella 9.4
Based on 4 answers
The product was easy to install and get running. To maintain the product is also a simple matter of maintaining lists of wanted and unwanted domains or URLs. The basic and advanced security features all do what they are intended to do with no known erroneous outcomes
Randy Zuehlke | TrustRadius Reviewer

IBM QRadar

No score
No answers yet
No answers on this topic

Support Rating

Cisco Umbrella

Cisco Umbrella 8.2
Based on 51 answers
We have not yet had to contact Customer Support on any issues yet. Our organization did take the class in order to learn how to administer the product so it gave us a good understanding of what the product is and how to use it. The community site has been easy to use and allows for us to find many of the answers that we need.
Anonymous | TrustRadius Reviewer

IBM QRadar

IBM QRadar 8.5
Based on 4 answers
I've had many issues with QRadar, and the support would hear and respond to my question all the time (more so than in the case of IBM Resilient support). They were very quick to respond, were helpful, and provided remote access.
larbi belmiloud | TrustRadius Reviewer

Implementation Rating

Cisco Umbrella

Cisco Umbrella 9.0
Based on 2 answers
Overall, the implementation was smooth with little issues. Testing some of the advanced features and ensuring they did not impact our user population was the greatest challenge
Randy Zuehlke | TrustRadius Reviewer

IBM QRadar

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco Umbrella

For our use there was no real option or reason for us not to go with Cisco Umbrella. Our other security products were from Cisco, so it just made sense. We did look at the other products to make sure there was not any features missing that we required and there were not
Anonymous | TrustRadius Reviewer

IBM QRadar

Splunk Enterprise Security I've found is the easiest of all major SIEM's to deploy due to its event normalization capabilities. It lags behind QRadar in event correlation but is better in user GUI customization. One issue where QRadar beats it is in cost. Splunk starts off cheap, but as you expand (due to it's licensing model), it quickly becomes very expensive. It is the monster that keeps on feeding.
Douglas Concepcion | TrustRadius Reviewer

Return on Investment

Cisco Umbrella

  • Saved us lots of technician time dealing w/ Malware and virus issues, I don't think we've had a malware incident this year for example. This was the main reason we bought the product in the first place. We've renewed 2 times because we see the value.
  • Umbrella helped us reduce the risk of CryptoLocker variants infecting our clients.
Todd Swartzman | TrustRadius Reviewer

IBM QRadar

  • QRadar has helped us improve our rating when going through an IT audit.
  • It has allowed us to answer some security related contract questions much more positively when going through contract negotiation.
  • It helps us to protect our company and investors from Outside and Internal threats.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Umbrella

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Cisco Umbrella Editions & Modules

Additional Pricing Details

IBM QRadar

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

IBM QRadar Editions & Modules

Edition
Cloud$800.001
  1. Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Cisco Umbrella
8.6
IBM QRadar
8.8

Likelihood to Renew

Cisco Umbrella
10.0
IBM QRadar

Usability

Cisco Umbrella
9.4
IBM QRadar

Support Rating

Cisco Umbrella
8.2
IBM QRadar
8.5

Implementation Rating

Cisco Umbrella
9.0
IBM QRadar

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