What users are saying about
8 Ratings
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Score 9 out of 100
5 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Cisco Webex Social (Discontinued)

For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
Anonymous | TrustRadius Reviewer

Team Messengr

Team Messengr is a really great tool for our company because we have lots of employees in lots of different departments. Being able to send a message that goes to a specific small set of people is really useful. Some information is not relevant for all employees and it is necessary to exclude them for privacy reasons or just to keep from cluttering their workspace. TM does this very well.I'm not sure it would be useful for a very small office or company that doesn't need to communicate across different locations/states/countries.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Communication

Cisco Webex Social (Discontinued)
10.0
Team Messengr
9.2
Chat
Cisco Webex Social (Discontinued)
10.0
Team Messengr
9.0
Integrates with Outlook
Cisco Webex Social (Discontinued)
10.0
Team Messengr
Notifications
Cisco Webex Social (Discontinued)
Team Messengr
9.3
Discussions
Cisco Webex Social (Discontinued)
Team Messengr
9.3

File Sharing & Management

Cisco Webex Social (Discontinued)
8.3
Team Messengr
8.9
Document collaboration
Cisco Webex Social (Discontinued)
10.0
Team Messengr
Access control
Cisco Webex Social (Discontinued)
10.0
Team Messengr
Advanced security features
Cisco Webex Social (Discontinued)
5.0
Team Messengr
Video files
Cisco Webex Social (Discontinued)
Team Messengr
8.8
Audio files
Cisco Webex Social (Discontinued)
Team Messengr
9.0

Pros

Cisco Webex Social (Discontinued)

  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
Anonymous | TrustRadius Reviewer

Team Messengr

  • Mobile integration is great
  • Great UX makes it easy to organize conversations and projects
  • Pricing is better than Slack and others.
Anonymous | TrustRadius Reviewer

Cons

Cisco Webex Social (Discontinued)

  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
Anonymous | TrustRadius Reviewer

Team Messengr

  • Doesn't yet integrate with JIRA or Confluence, which means we still have to go directly into those systems to collaborate with our Product team.
  • It requires you to add a photo for the coworker directory. I see why this is helpful for searching, but I just hate having to look at my own photo whenever I'm chatting with someone.
  • Can be hard to use on an iPad or Macbook Air or Chromebook due to high memory usage.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco Webex Social (Discontinued)

It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
Anonymous | TrustRadius Reviewer

Team Messengr

In comparison to other products such as Jabber and Webex, this has been the best application. The price is similar but functionality is better
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Webex Social (Discontinued)

  • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
  • Great user experience.
  • Users like it.
Anonymous | TrustRadius Reviewer

Team Messengr

  • Positive - less time wasted on emails
  • Positive - less expensive than having a chat tool and a video tool (and phones!)
  • Negative - sometimes tone is hard to convey in text, and this has led to a couple of misunderstandings
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Webex Social (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Webex Social (Discontinued) Editions & Modules

Additional Pricing Details

Team Messengr

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Team Messengr Editions & Modules

Edition
Starter$71
Professional$141
Business$251
Enterprise$401
  1. per user
Additional Pricing Details
Pricing is per user per month. Contact Team Messengr for more information on pricing for your team.

Rating Summary

Likelihood to Recommend

Cisco Webex Social (Discontinued)
10.0
Team Messengr
8.5

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