Likelihood to Recommend
If your company needs to move into becoming completely electronic, as well as the option of having it being remote if needed, this is the way to go. ClearCompany will hold your hand and help you every step of the way to becoming just that! It can be a difficult task to change so much but having their team to meet with you weekly until you have everything up and running was the best experience I could have asked for.
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If you're a SMB looking for a cost-effective solution with a great team to support you in implementation, Impraise is a great solution! As you scale, or if your reviews are complex with various cycles during different timelines, this may not be the right tool for you. All and all, they provided flexibility to ensure our folks had productive feedback conversations 2x/year, and also gave folks the optionality to ask/give real-time and regular feedback above and beyond reviews.
Read full review Pros Real-time updates shared across the software with remote users. It allows us to effectively manage and track candidates workflows and status within the onboarding process. This helps us effectively communicate and keep hooks in the candidate without having them fall through the cracks. ClearCompany is able to customize and report to fit our company. We are in a particular industry where our time to fill, hiring costs and other metrics vary from time to time. In order to get an accurate report, ClearCompany has gone above and beyond to customize our reports and give us the data we need with a click of a button. ClearCompany is always in constant communication and willing to assist. The feedback from the support team is almost instantaneous. I have the direct number to my customer care agent and her manager as well. It's nice to know they are there to help at a moment's notice. The support team has a great chat feature that allows me to send a message while i'm on the phone. They are quick to respond and always friendly. Read full review Personalized customer service and high touch support Mobil friendly Generally customizable to fit various needs Read full review Cons Reporting is a bit limited - most reports require significant cleanup and/or take a lot of work to make meaningful Hiring Manager visibility is limited when it comes to notifications (scorecards completed, etc.) and feedback for candidates from other processes, meaning that the burden is put on TA to inform Read full review Impraise was not a solution that could scale with us to 3,000+ employees. It was not easily integrated with other HRIS and HR tools we were using As reviews got more complex, it being less and less user friendly Read full review Support Rating
I had a great relationship with my first customer success manager. When I first started, she helped me navigate the system and was always available to answer any questions. They have provided great support throughout the last 2 years of me using the system. I attended a ClearCompany conference and they were incredible at providing support and showing how to best utilize the system,
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No comparison. It's apples to oranges when comparing. Clear Company is well-rounded and willing to collaborate to make it right for each company. Most other platforms make you adapt to the product they think is best without individual company needs in mind.
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Impraise is a strong tool for smaller teams given their high-touch customer service and flexible product. As you scale and need more integrated, complex solutions, a system like Workday may make more sense for your business.
Read full review Return on Investment ClearCompany has some helpful options our company has utilized, but overall it has been very hard to get past some of the user interfaces that aren't functional or getting speedy responses when something isn't operational. ClearCompany has custom reports that help us strategize our recruitment efforts, but we have had many instances where the reports do not pull data from the system which has lead to confusion or decisions being made with incomplete information. ClearCompany has multiple avenues to contact them or get help, but they are not always effective because of the completion time frame varies. Read full review Impraise was critical for our bi-annual review process Strong tool for the price Read full review ScreenShots