What users are saying about
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6 out of 100
Based on 3 reviews and ratings
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 5.9 out of 100
Based on 3 reviews and ratings
Feature Set Ratings
- cleverbridge ranks higher in 3 feature sets: Online Payment System, eCommerce Marketing, eCommerce Business Management
- inkFrog ranks higher in 2 feature sets: Online Storefront, Online Shopping Cart
Online Storefront

7.9
cleverbridge
79%

8.3
inkFrog
83%
inkFrog ranks higher in 6/9 features
inkFrog ranks higher in 6/9 features
Product catalog & listings

8.0
80%
2 Ratings

9.0
90%
2 Ratings
Product management

8.0
80%
2 Ratings

6.5
65%
3 Ratings
Bulk product upload

6.3
63%
2 Ratings

8.7
87%
3 Ratings
Branding

6.3
63%
2 Ratings

9.0
90%
1 Rating
Mobile storefront

8.3
83%
2 Ratings

9.6
96%
2 Ratings
Product variations

9.4
94%
2 Ratings

5.5
55%
3 Ratings
Website integration

8.3
83%
2 Ratings

7.4
74%
3 Ratings
Visual customization

8.0
80%
2 Ratings

8.7
87%
3 Ratings
CMS

8.7
87%
2 Ratings

10.0
100%
1 Rating
Online Shopping Cart

8.7
cleverbridge
87%

9.0
inkFrog
90%
cleverbridge ranks higher in 2/2 features
cleverbridge ranks higher in 2/2 features
Abandoned cart recovery

8.0
80%
2 Ratings

N/A
0 Ratings
Checkout user experience

9.4
94%
2 Ratings

9.0
90%
1 Rating
Online Payment System

9.7
cleverbridge
97%

9.4
inkFrog
94%
cleverbridge ranks higher in 1/1 features
cleverbridge ranks higher in 1/1 features
eCommerce security

9.7
97%
2 Ratings

9.4
94%
2 Ratings
eCommerce Marketing

8.2
cleverbridge
82%

7.8
inkFrog
78%
cleverbridge ranks higher in 2/3 features
cleverbridge ranks higher in 2/3 features
Promotions & discounts

8.3
83%
2 Ratings

5.4
54%
2 Ratings
Personalized recommendations

7.3
73%
2 Ratings

9.0
90%
1 Rating
SEO

9.0
90%
1 Rating

9.0
90%
1 Rating
eCommerce Business Management

8.8
cleverbridge
88%

6.4
inkFrog
64%
cleverbridge ranks higher in 4/5 features
cleverbridge ranks higher in 4/5 features
Multi-site management

8.3
83%
2 Ratings

5.0
50%
1 Rating
Order processing

10.0
100%
2 Ratings

4.7
47%
3 Ratings
Inventory management

9.4
94%
2 Ratings

5.2
52%
3 Ratings
Shipping

9.0
90%
1 Rating

7.0
70%
3 Ratings
Custom functionality

7.3
73%
2 Ratings

10.0
100%
2 Ratings
Attribute Ratings
- cleverbridge is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

6.6
cleverbridge
66%
2 Ratings

5.9
inkFrog
59%
3 Ratings
Usability

8.0
cleverbridge
80%
1 Rating

inkFrog
N/A
0 Ratings
Likelihood to Recommend
cleverbridge
Cleverbridge is well-suited for big companies that have a client base and want to start online. If you have a wide range of products, and you sell worldwide--where different languages and different settings are needed for each region--then Cleverbridge is good solution. If you just want to start selling with limited stock and with couple of product types only in one region, then it's not good idea to begin with Cleverbridge.
Online sales back office group manager
Kaspersky LabComputer Software, 1001-5000 employees
inkFrog
Inkfrog is a useful upload tool for adding stock from your website to eBay and now also to Amazon, although we don't sell via the latter and we only list to eBay UK. I think it works better as an upload tool than an all-in-one eBay shop management tool and some tasks are easier to do directly on eBay itself. eBay also offers insights - such as offering trending prices - that Inkfrog doesn't. However it is useful in terms of being able to bulk adjust item pricing to include the cost of eBay selling fees. Inkfrog is probably ideal if you have a recognisable product to sell - with our offering it struggles with mapping shop categories (we use lots of sub and sub-sub-categories). Certain listing capabilities cannot be reproduced, such as quantity discounts, and I've never got to grips with mapping products with options and variations, so a lot is left out of our full inventory. Ultimately you will still need to find some time in your day to manage your eBay store - Inkfrog is not 100% reliable sometimes. Inkfrog will also take some of your time and a lot of patience, but ultimately is a huge timesaver for uploading products so it is worthwhile.

Verified User
Director in Other
Arts and Crafts Company, 1-10 employeesPros
cleverbridge
- Excellent partnet
- Terrific at subscription software
- Excellent security and uptime

Verified User
Partner in Corporate
Computer Software Company, 11-50 employeesinkFrog
- inkFrog handles product variants really well. Their platform pulls the SKUs and information directly from BigCommerce and then lets me easily customize each variant with different pictures which is really helpful.
- It also makes adding multiple listings very easy. Since it imports the item specifics and description directly from BigCommerce I don't have to go through each listing one by one and I can just bulk upload our products onto eBay.
- inkFrog also lets me set different templates for shipping, or profiles from different items and then I can apply those in bulk to items which saves a huge amount of time since I don't have to go through every item and change specifics.
Operations Manager
Red Hawk RiflesSporting Goods, 1-10 employees
Cons
cleverbridge
- Because of the many different settings, it becomes hard sometimes to set everything up
- The slow system can take up to 10 seconds to save something
Online sales back office group manager
Kaspersky LabComputer Software, 1001-5000 employees
inkFrog
- The pre-built themes are really bad. Thankfully we don't have to use them and created our own.
- The other issue regarding these themes is that they are locked behind a paywall and are a premium feature; subpar themes should not be charged to consumers.
- InkFrog also connects with other marketplaces that we also sell on, such as Amazon. Unfortunately, it does not work as well with other marketplaces as it does with eBay, which is a shame since we would prefer to have it all in one place.

Verified User
Manager in Marketing
Furniture Company, 11-50 employeesPricing Details
cleverbridge
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—inkFrog
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Usability
cleverbridge
cleverbridge 8.0
Based on 1 answer
Usability is native, but the system is complex. It has a knowledge base, but who reads that, right? So without explanation, sometimes it's hard to understand how to move and set things. But as soon as you get it, it's not a problem anymore. There are 2 major things, which keeps me from giving a higher score: 1 - Delay in time when making changes; can take up to 2 sec when opening a product, and 10 secs when saving a product update. When you do several updates, it is time consuming; 2 - A lot of settings, which also in the end becomes time consuming.
Online sales back office group manager
Kaspersky LabComputer Software, 1001-5000 employees
inkFrog
No score
No answers yet
No answers on this topic
Alternatives Considered
cleverbridge
DR Waco e screwed up the company when we worked with them - they didn’t like customers - I know that sounds odd but it was true and their software was dreadful

Verified User
Partner in Corporate
Computer Software Company, 11-50 employeesinkFrog
We looked at Sellbrite. We really liked Sellbrite in view of its glowing reviews and integration with Etsy. However we didn't fully trial the program so I am not able to comment here more than to say that Inkfrog is by far the most economical option. We currently pay around $10 per month, whereas Sellbrite is nearly $50.

Verified User
Director in Other
Arts and Crafts Company, 1-10 employeesReturn on Investment
cleverbridge
- We couldn’t have done this on our own
- They provided cost-effective eCommerce for us

Verified User
Partner in Corporate
Computer Software Company, 11-50 employeesinkFrog
- Overall inkFrog has had a positive impact. It has really freed up huge amounts of time that would be normally spent manually managing eBay listings one by one.
- It also has had a very positive impact by using the inventory management which again frees up huge amounts of time since I don't have to go through and manually manage all of our listings. We also do not oversell items anymore which is a giant plus.
- inkFrog's template customization has also really really helped by making our listings much more aesthetically pleasing and more professional looking which builds a lot of trust with our eBay customers.
Operations Manager
Red Hawk RiflesSporting Goods, 1-10 employees