cleverbridge vs. inkFrog

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
cleverbridge
Score 6.6 out of 10
N/A
Cleverbridge is an enterprise eCommerce solution with subscription management capability to drive growth.N/A
inkFrog
Score 5.9 out of 10
N/A
inkFrog headquartered in Phoenix provides auction management and ecommerce listing software for vendors selling through major ecommerce platforms (e.g. Amazon, eBay, etc.).N/A
Pricing
cleverbridgeinkFrog
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
cleverbridgeinkFrog
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
cleverbridgeinkFrog
Online Storefront
Comparison of Online Storefront features of Product A and Product B
cleverbridge
7.9
2 Ratings
3% above category average
inkFrog
8.3
3 Ratings
8% above category average
Product catalog & listings8.02 Ratings9.02 Ratings
Product management8.02 Ratings6.53 Ratings
Bulk product upload6.32 Ratings8.73 Ratings
Branding6.32 Ratings9.01 Ratings
Mobile storefront8.32 Ratings9.62 Ratings
Product variations9.42 Ratings5.53 Ratings
Website integration8.32 Ratings7.43 Ratings
Visual customization8.02 Ratings8.73 Ratings
CMS8.72 Ratings10.01 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
cleverbridge
8.7
2 Ratings
15% above category average
inkFrog
9.0
1 Ratings
19% above category average
Abandoned cart recovery8.02 Ratings00 Ratings
Checkout user experience9.42 Ratings9.01 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
cleverbridge
9.7
2 Ratings
15% above category average
inkFrog
9.4
2 Ratings
12% above category average
eCommerce security9.72 Ratings9.42 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
cleverbridge
8.2
2 Ratings
9% above category average
inkFrog
7.8
2 Ratings
4% above category average
Promotions & discounts8.32 Ratings5.42 Ratings
Personalized recommendations7.32 Ratings9.01 Ratings
SEO9.01 Ratings9.01 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
cleverbridge
8.8
2 Ratings
13% above category average
inkFrog
6.4
3 Ratings
19% below category average
Multi-site management8.32 Ratings5.01 Ratings
Order processing10.02 Ratings4.73 Ratings
Inventory management9.42 Ratings5.23 Ratings
Shipping9.01 Ratings7.03 Ratings
Custom functionality7.32 Ratings10.02 Ratings
Best Alternatives
cleverbridgeinkFrog
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Score 9.0 out of 10
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Score 9.0 out of 10
Medium-sized Companies
IBM Digital Commerce
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Score 9.0 out of 10
Shopify Plus
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Score 9.0 out of 10
Enterprises
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Score 9.0 out of 10
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Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
cleverbridgeinkFrog
Likelihood to Recommend
6.6
(2 ratings)
5.9
(3 ratings)
Usability
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
cleverbridgeinkFrog
Likelihood to Recommend
Cleverbridge AG
Cleverbridge is well-suited for big companies that have a client base and want to start online. If you have a wide range of products, and you sell worldwide--where different languages and different settings are needed for each region--then Cleverbridge is good solution. If you just want to start selling with limited stock and with couple of product types only in one region, then it's not good idea to begin with Cleverbridge.
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inkFrog, Inc.
Inkfrog is a useful upload tool for adding stock from your website to eBay and now also to Amazon, although we don't sell via the latter and we only list to eBay UK. I think it works better as an upload tool than an all-in-one eBay shop management tool and some tasks are easier to do directly on eBay itself. eBay also offers insights - such as offering trending prices - that Inkfrog doesn't. However it is useful in terms of being able to bulk adjust item pricing to include the cost of eBay selling fees. Inkfrog is probably ideal if you have a recognisable product to sell - with our offering it struggles with mapping shop categories (we use lots of sub and sub-sub-categories). Certain listing capabilities cannot be reproduced, such as quantity discounts, and I've never got to grips with mapping products with options and variations, so a lot is left out of our full inventory. Ultimately you will still need to find some time in your day to manage your eBay store - Inkfrog is not 100% reliable sometimes. Inkfrog will also take some of your time and a lot of patience, but ultimately is a huge timesaver for uploading products so it is worthwhile.
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Pros
Cleverbridge AG
  • Excellent partnet
  • Terrific at subscription software
  • Excellent security and uptime
Read full review
inkFrog, Inc.
  • inkFrog handles product variants really well. Their platform pulls the SKUs and information directly from BigCommerce and then lets me easily customize each variant with different pictures which is really helpful.
  • It also makes adding multiple listings very easy. Since it imports the item specifics and description directly from BigCommerce I don't have to go through each listing one by one and I can just bulk upload our products onto eBay.
  • inkFrog also lets me set different templates for shipping, or profiles from different items and then I can apply those in bulk to items which saves a huge amount of time since I don't have to go through every item and change specifics.
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Cons
Cleverbridge AG
  • Because of the many different settings, it becomes hard sometimes to set everything up
  • The slow system can take up to 10 seconds to save something
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inkFrog, Inc.
  • The pre-built themes are really bad. Thankfully we don't have to use them and created our own.
  • The other issue regarding these themes is that they are locked behind a paywall and are a premium feature; subpar themes should not be charged to consumers.
  • InkFrog also connects with other marketplaces that we also sell on, such as Amazon. Unfortunately, it does not work as well with other marketplaces as it does with eBay, which is a shame since we would prefer to have it all in one place.
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Usability
Cleverbridge AG
Usability is native, but the system is complex. It has a knowledge base, but who reads that, right? So without explanation, sometimes it's hard to understand how to move and set things. But as soon as you get it, it's not a problem anymore. There are 2 major things, which keeps me from giving a higher score: 1 - Delay in time when making changes; can take up to 2 sec when opening a product, and 10 secs when saving a product update. When you do several updates, it is time consuming; 2 - A lot of settings, which also in the end becomes time consuming.
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inkFrog, Inc.
No answers on this topic
Alternatives Considered
Cleverbridge AG
DR Waco e screwed up the company when we worked with them - they didn’t like customers - I know that sounds odd but it was true and their software was dreadful
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inkFrog, Inc.
We looked at Sellbrite. We really liked Sellbrite in view of its glowing reviews and integration with Etsy. However we didn't fully trial the program so I am not able to comment here more than to say that Inkfrog is by far the most economical option. We currently pay around $10 per month, whereas Sellbrite is nearly $50.
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Return on Investment
Cleverbridge AG
  • We couldn’t have done this on our own
  • They provided cost-effective eCommerce for us
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inkFrog, Inc.
  • Overall inkFrog has had a positive impact. It has really freed up huge amounts of time that would be normally spent manually managing eBay listings one by one.
  • It also has had a very positive impact by using the inventory management which again frees up huge amounts of time since I don't have to go through and manually manage all of our listings. We also do not oversell items anymore which is a giant plus.
  • inkFrog's template customization has also really really helped by making our listings much more aesthetically pleasing and more professional looking which builds a lot of trust with our eBay customers.
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ScreenShots