Cloodot vs. Reviews.io

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cloodot
Score 0.0 out of 10
Enterprise companies (1,001+ employees)
Cloodot is a customer experience management suite to manage chats and reviews from multiple online channels in one inbox. Manage chats and reviews from multiple Google my business listings, Facebook pages, WhatsApp numbers, Google business messages listings, Websites etc. Work together as a team - Distribute and assign channels to one or more users, handover chats and reviews between users and departments. Multiple agents can collaborate and manage channels like WhatsApp,…
$39
/month
Reviews.io
Score 8.2 out of 10
N/A
Reviews.io is a consumer ratings & reviews platform. The vendor says their differentiation is outstanding customer service and affordable pricing with 0 long contracts. The vendor promises it doesn't just encourage trust, it embodies trust, with morals in all the right places. The vendor also prides itself on being a technologically-advanced review platform with features including: In-Email Review Forms SMS Collection Competitor Analysis Engage Bot…
$89
per month
Pricing
CloodotReviews.io
Editions & Modules
Basic
$39
/month
Advanced
Custom
/month
GROWTH
$89
per month
PROFESSIONAL
$159
per month
ENTERPRISE
From $499
per month
Offerings
Pricing Offerings
CloodotReviews.io
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsOnly pay for the channels you use. Connect as many instances of channels you want to manage and add as many agents as you want to the team. You will be charge based on total instances of channels that you have connected and total no of agents that you have. Our product is 4 to 10 times more affordable than alternatives out there.—
More Pricing Information
Community Pulse
CloodotReviews.io
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
CloodotReviews.io
Small Businesses
Growave
Growave
Score 9.4 out of 10
Growave
Growave
Score 9.4 out of 10
Medium-sized Companies
Bazaarvoice
Bazaarvoice
Score 8.3 out of 10
Bazaarvoice
Bazaarvoice
Score 8.3 out of 10
Enterprises
Bazaarvoice
Bazaarvoice
Score 8.3 out of 10
Bazaarvoice
Bazaarvoice
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CloodotReviews.io
Likelihood to Recommend
-
(0 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
CloodotReviews.io
Likelihood to Recommend
Cloodot
No answers on this topic
Reviews.io
Reviews.io is a great option for any ecommerce site that is looking to gather company and product reviews to help make the customer purchasing decision easier. Their BCC integration appears to make it possible to use their services with any platform so long as you can edit the email order confirmation templates.
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Pros
Cloodot
No answers on this topic
Reviews.io
  • Widget library with customizable, mobile-friendly widgets.
  • Custom widgets can be built for you.
  • WYSIWYG and HTML email templates.
  • Instagram and UGC gallery included.
  • Sync your product catalog via Merchant Center.
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Cons
Cloodot
No answers on this topic
Reviews.io
  • Setting up isn't hard, but the documentation conflicts with itself sometimes.
  • They reference a BigCommerce app that isn't available (yet).
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Support Rating
Cloodot
No answers on this topic
Reviews.io
We had to reach out a few times during the setup process and we never had to wait more than a few minutes to get a response via their online chat. When a more in-depth answer was required they followed up via email and pulled in other team members when necessary.
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Alternatives Considered
Cloodot
No answers on this topic
Reviews.io
Reviews.io has a similar product offering as the other well known review collection companies. However, they are much more competitive in terms of pricing and that was a big influence on our decision to go with them. They also have a library of widgets you can choose from and customize to make publishing reviews on your website very easy. It's not a cookie cutter solution, which we really like.
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Return on Investment
Cloodot
No answers on this topic
Reviews.io
  • Increased customer trust through verified company and product reviews.
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ScreenShots

Cloodot Screenshots

Screenshot of Manage chats from multiple channels at one placeScreenshot of Manage reviews from multiple channels at one placeScreenshot of Advanced cross channel analyticsScreenshot of One inbox for all your customer interactionsScreenshot of Team collaboration : Handover live conversations and reviews to team mates.Screenshot of Custom template replies for faster engagement