Comm100 vs. Freshworks Customer Service Suite
Comm100 vs. Freshworks Customer Service Suite
Product | Rating | Most Used By | Product Summary | Starting Price |
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Comm100 | N/A | Comm100 is a global provider of omnichannel communication software for education, government and commercial organizations of all sizes. Comm100 helps organizations to provide the optimal balance of human-bot engagement through configurable live chat, AI-powered bots and automation, and secure messaging – from within one integrated platform. Boasting more than 15,000 customers worldwide over 14 years of experience, Comm100 is helping organizations such… | $31 per month per user | |
Freshworks Customer Service Suite | N/A | Freshworks Customer Service Suite is an AI-powered, comprehensive solution for offering customers seamless experiences today and in the future. | $35 per month per agent |
Comm100 | Freshworks Customer Service Suite | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Comm100 | Freshworks Customer Service Suite | |
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Small Businesses | Gist Score 9.6 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Comm100 | Freshworks Customer Service Suite | |
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Likelihood to Recommend | 8.2 (2 ratings) | - (0 ratings) |
Likelihood to Renew | 8.2 (1 ratings) | - (0 ratings) |
Usability | 9.1 (2 ratings) | - (0 ratings) |
Support Rating | 7.3 (1 ratings) | - (0 ratings) |
Comm100 | Freshworks Customer Service Suite | |
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Likelihood to Recommend | Comm100 | Freshworks Inc No answers on this topic |
Pros | Comm100 | Freshworks Inc No answers on this topic |
Cons | Comm100 | Freshworks Inc No answers on this topic |
Usability | Comm100 | Freshworks Inc No answers on this topic |
Support Rating | Comm100 | Freshworks Inc No answers on this topic |
Alternatives Considered | Comm100 | Freshworks Inc No answers on this topic |
Return on Investment | Comm100 | Freshworks Inc No answers on this topic |
ScreenShots | Comm100 Screenshots | Freshworks Customer Service Suite Screenshots |