Comm100 vs. Userlike

Userlike

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Comm100	Score 8.2 out of 10	N/A	Comm100 is a global provider of omnichannel communication software for education, government and commercial organizations of all sizes. Comm100 helps organizations to provide the optimal balance of human-bot engagement through configurable live chat, AI-powered bots and automation, and secure messaging – from within one integrated platform. Boasting more than 15,000 customers worldwide over 14 years of experience, Comm100 is helping organizations such…	$31 per month per user
Userlike	Score 8.1 out of 10	Mid-Size Companies (51-1,000 employees)	Userlike is software for live chat and customer messaging that gives businesses a central inbox for messages from various channels like Website-Chat, WhatsApp, Facebook Messenger, Instagram, and SMS. To generate more leads, its Website Messenger offers features like canned messages, file sharing, voice messages and video calls including screen sharing. Their solution also allows creating AI chatbots, smart FAQ pages and interactive contact forms to automate customer…	$37 per month

Pricing

Comm100

Userlike

Editions & Modules

No answers on this topic

Free: $0
1 Operator, 1 Chat Widget, unlimited chats
Team: $90
per month
Corporate: $290
per month
Flex: upon request
per month

Offerings

Pricing Offerings
Comm100	Userlike
Free Trial
Yes	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	Yes

Entry-level Setup Fee

No setup fee

Additional Details

—

Userlike has a Freemium business model. You don't need to enter your billing info to register. Once you register, you get 14 days of trial to test the Premium version, after which your account automatically switches to Free. You can then choose to upgrade to Premium, or continue rolling with the Free version.

More Pricing Information

Community Pulse
	Comm100	Userlike
Top Pros	No answers on this topic	Pro Good ui Pro Ui interface Pro Fast implementation

Best Alternatives
	Comm100	Userlike
Small Businesses	Gist Score 9.6 out of 10	Gist Score 9.6 out of 10
Medium-sized Companies	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
Enterprises	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Comm100	Userlike
Likelihood to Recommend	8.2 (2 ratings)	- (0 ratings)
Likelihood to Renew	8.2 (1 ratings)	- (0 ratings)
Usability	9.1 (2 ratings)	- (0 ratings)
Support Rating	7.3 (1 ratings)	- (0 ratings)

User Testimonials
	Comm100	Userlike
Likelihood to Recommend	Comm100 Comm100 has been great for getting customers to specific pieces of content (drivers, downloads, collateral, use cases, etc.) while the customer reaches out. The ability to share specific links in the chat window and have a preview appear is especially neat RR Rob Rasmussen Sr. Manager, Web & Visual Design Read full review	Userlike No answers on this topic
Pros	Comm100 We have a live chat icon on the website, so users can easily contact us for instant support. Previously, we had to use email as the main contact channel. By using live chat, we found the conversation rate improved a lot, as customers are happier to get instant support. AW Allan Wade Associate Sales Manager Read full review	Userlike No answers on this topic
Cons	Comm100 Salesforce integration is good, but is a touch buggy, and is tough to diagnose. If you know anything about computers, the training Comm100 provides is remedial. RR Rob Rasmussen Sr. Manager, Web & Visual Design Read full review	Userlike No answers on this topic
Usability	Comm100 Super easy to use if you know anything about computers. Comm100 has done a good job of putting together functionality and easy of use for all levels. RR Rob Rasmussen Sr. Manager, Web & Visual Design Read full review	Userlike No answers on this topic
Support Rating	Comm100 Customer support seems pretty good — though we haven't had many issues, our experience with getting them to troubleshoot our Salesforce integration was really the only frustrating part. We had to repeat ourselves a bunch, and the issue never really went away. We just ignored it and moved beyond RR Rob Rasmussen Sr. Manager, Web & Visual Design Read full review	Userlike No answers on this topic
Alternatives Considered	Comm100 After a lot of research, Comm100 was our first choice. No other platform seemed as robust or provided us with as much room for growth as Comm100 did/does. RR Rob Rasmussen Sr. Manager, Web & Visual Design Read full review	Userlike No answers on this topic
Return on Investment	Comm100 Our download-to-purchase cycle increased by around 3% after applying the live chat system. AW Allan Wade Associate Sales Manager Read full review	Userlike No answers on this topic
ScreenShots	Comm100 Screenshots	Userlike Screenshots