ConnectWise BCDR vs. IBM Storage Protect Plus

Continuum is well suited for an MSP who has several clients running backups. Everyone knows how important backups are. Having Continuum Recover helps eliminate the need for a full-time employee to check backups. Backups can take a long time to check daily manually, but Continuum Recover helps eliminate that need.

Incentivized

Good for daily operational backups and their replications and areas like VM backup, when it comes to resting the backups in a cloud environment especially features like BYOL is an edge to IBM over its near competitors. On the other hand, a lot of scopes to improve to have native/application-aware backups for modern applications like AI and microservices.

Incentivized

• The platform offers a powerful feature set that includes block-level backup, granular file recovery, and more.
• Not only we are able to recover data from our customers, but we're also able to backup and continue business operations whether a single or an entire server goes down.
• All our server and desktop patching is properly managed and tested.

Incentivized

• recovery
• replication
• retention

Incentivized

• Navigating the user interface can be tricky.
• I look forward to new features coming out this year.

Incentivized

• Incorporation of more touchless agents for physical servers.
• Direct offload to tape - instead of requiring Spectrum Protect.

Incentivized

Support is pretty good. The issue is that they don't have any SLA so they get to you whenever. Though, if you hound them, they usually bump you up in the chain and get back to you. Their techs are fairly knowledgeable. Occasionally the first level support isn't the best, but once it bumps up to the next level, they are good.

Incentivized

We evaluated Infrascale, and that was a really bad product. When it worked, it was fine. But when it didn't, nobody knew what was going on. Seeing green checkmarks usually means good, but not with Infrascale. You really had to dig into each job to see if they were successful. There was way too much time consumption. That issue is eliminated with Continuum Recover

Incentivized

IBM Spectrum Protect Plus doesn't allow taking backup of the Meditech HIMS application, due to the unique nature of the database and its functionality. As it's a special case, the vendor supports only a few fully integrated backup solutions which resulted in using Bridgehead as a trustable backup option specific to the application.

Incentivized

• Cloud-based replication and recovery.
• Unlimited storage.
• Instant virtualization.
• Low fixed monthly price per protected server or desktop.

Incentivized

• Cloud backup can be expensive and slow

Incentivized