What users are saying about
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.9 out of 100
Based on 6 reviews and ratings
16 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 16 reviews and ratings
Feature Set Ratings
Data Center Backup
ConnectWise Recover (formerly Continuum)
Feature Set Not Supported
N/A
8.9
IBM Spectrum Protect Plus
89%
IBM Spectrum Protect Plus ranks higher in 14/14 features
IBM Spectrum Protect Plus ranks higher in 14/14 features
Universal recovery
N/A
0 Ratings
9.0
90%
1 Rating
Live recovery
N/A
0 Ratings
10.0
100%
1 Rating
Recovery verification
N/A
0 Ratings
10.0
100%
1 Rating
Business application protection
N/A
0 Ratings
8.4
84%
2 Ratings
Multiple backup destinations
N/A
0 Ratings
10.0
100%
1 Rating
Incremental backup identification
N/A
0 Ratings
7.6
76%
2 Ratings
Backup to the cloud
N/A
0 Ratings
7.6
76%
2 Ratings
Deduplication and file compression
N/A
0 Ratings
10.0
100%
1 Rating
Snapshots
N/A
0 Ratings
10.0
100%
1 Rating
Flexible deployment
N/A
0 Ratings
7.6
76%
2 Ratings
Management dashboard
N/A
0 Ratings
8.8
88%
2 Ratings
Platform support
N/A
0 Ratings
7.6
76%
2 Ratings
Retention options
N/A
0 Ratings
8.4
84%
2 Ratings
Encryption
N/A
0 Ratings
10.0
100%
1 Rating
Attribute Ratings
- ConnectWise Recover (formerly Continuum) is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.9
ConnectWise Recover (formerly Continuum)
89%
2 Ratings
8.8
IBM Spectrum Protect Plus
88%
2 Ratings
Support Rating
7.0
ConnectWise Recover (formerly Continuum)
70%
2 Ratings
IBM Spectrum Protect Plus
N/A
0 Ratings
Likelihood to Recommend
ConnectWise Recover (formerly Continuum)
Continuum is well suited for an MSP who has several clients running backups. Everyone knows how important backups are. Having Continuum Recover helps eliminate the need for a full-time employee to check backups. Backups can take a long time to check daily manually, but Continuum Recover helps eliminate that need.
Information System Analyst
Nasco HealthcareInformation Technology and Services, 11-50 employees
IBM Spectrum Protect Plus
I think that larger environments with a higher percentage of physical systems that require backup along side the virutalization environment sticking with a single backup/archive solution such as Spectrum Protect with Spectrum Protect for VE is still the most efficient use of administrators' time and energy.For small shops that are looking for ease of use - this is a perfect fit.

Verified User
Technician in Information Technology
Computer Software Company, 51-200 employeesPros
ConnectWise Recover (formerly Continuum)
- The platform offers a powerful feature set that includes block-level backup, granular file recovery, and more.
- Not only we are able to recover data from our customers, but we're also able to backup and continue business operations whether a single or an entire server goes down.
- All our server and desktop patching is properly managed and tested.
Data Engineering - Business Intelligence
Galileo Financial TechnologiesFinancial Services, 201-500 employees
IBM Spectrum Protect Plus
- Can meet my SLA
- File Level Restore
- Can clone the VM for reuse
Sr. System Engineer
Einstein Healthcare NetworkHospital & Health Care, 10,001+ employees
Cons
ConnectWise Recover (formerly Continuum)
- Navigating the user interface can be tricky.
- I look forward to new features coming out this year.
Data Engineering - Business Intelligence
Galileo Financial TechnologiesFinancial Services, 201-500 employees
IBM Spectrum Protect Plus
- Incorporation of more touchless agents for physical servers.
- Direct offload to tape - instead of requiring Spectrum Protect.

Verified User
Technician in Information Technology
Computer Software Company, 51-200 employeesPricing Details
ConnectWise Recover (formerly Continuum)
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—IBM Spectrum Protect Plus
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
—Support Rating
ConnectWise Recover (formerly Continuum)
ConnectWise Recover (formerly Continuum) 7.0
Based on 2 answers
Support is pretty good. The issue is that they don't have any SLA so they get to you whenever. Though, if you hound them, they usually bump you up in the chain and get back to you. Their techs are fairly knowledgeable. Occasionally the first level support isn't the best, but once it bumps up to the next level, they are good.
Information System Analyst
Nasco HealthcareInformation Technology and Services, 11-50 employees
IBM Spectrum Protect Plus
No score
No answers yet
No answers on this topic
Alternatives Considered
ConnectWise Recover (formerly Continuum)
We evaluated Infrascale, and that was a really bad product. When it worked, it was fine. But when it didn't, nobody knew what was going on. Seeing green checkmarks usually means good, but not with Infrascale. You really had to dig into each job to see if they were successful. There was way too much time consumption. That issue is eliminated with Continuum Recover
Information System Analyst
Nasco HealthcareInformation Technology and Services, 11-50 employees
IBM Spectrum Protect Plus

Verified User
Technician in Information Technology
Computer Software Company, 51-200 employeesReturn on Investment
ConnectWise Recover (formerly Continuum)
- Cloud-based replication and recovery.
- Unlimited storage.
- Instant virtualization.
- Low fixed monthly price per protected server or desktop.
Data Engineering - Business Intelligence
Galileo Financial TechnologiesFinancial Services, 201-500 employees
IBM Spectrum Protect Plus
- Cloud backup can be expensive and slow
Sr. System Engineer
Einstein Healthcare NetworkHospital & Health Care, 10,001+ employees