What users are saying about
3 Ratings
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26 Ratings
3 Ratings
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Score 9.2 out of 100

Kira

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26 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

ContractWorks

ContractWorks is an excellent solution for any organization in our position: going from no contract management solution at all to one that is simple to use, easy to train on, and does the basics exceedingly well. The product is constantly evolving and adding new functionality that we have found very, very useful. Over the years since we adopted it, we have found that our users want more and more out of its functionality, and at times we have had to explain to stakeholders that there are limitations to this software (especially concerning changing the content of a document sent for review in the software itself, which cannot presently be done). It is very easy to manage user roles and permissions, and it's very easy to use the product from any kind of smart device.More sophisticated users that use more sophisticated products already may find that the kind of robust in-software document editing/revision functions that some contract management products offer just isn't here, and that is true. There are reporting features here that are more than enough for organizations starting from scratch, but are probably limited for organizations looking for very granular information about their contracts. There is a significant time investment involved in tagging your contract database when it enters ContractWorks, although I suspect that is true for just about all products.The price represents very good value for money.
Anonymous | TrustRadius Reviewer

Kira

Kira is a great due diligence tool and can be well utilised on both large and small transactions. It also has good application if you are looking to compare multiple documents against a model form document or market standard templates. Kira is less useful if you are looking to review emails (e.g. as part of a disclosure exercise); or if your review involves non-Latin based script languages.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Contract Collaboration

ContractWorks
6.0
Kira
Contract sharing
ContractWorks
6.0
Kira

Contract Monitoring

ContractWorks
7.8
Kira
Contract database
ContractWorks
10.0
Kira
Legacy contracts
ContractWorks
8.0
Kira
Contract search
ContractWorks
8.5
Kira
Contract milestone reminders & alerts
ContractWorks
9.0
Kira
Custom contract reports
ContractWorks
6.0
Kira
Tracking contract status
ContractWorks
5.0
Kira

Pros

ContractWorks

  • E-sign
  • KPI tracking
  • Notifications of key milestones
Anastasia Micallef | TrustRadius Reviewer

Kira

  • UI/UX - tagging and naming feels much easier than you'd expect machine learning to feel
  • Accuracy - Kira's built-in models perform well out of the box
  • Assistance - Kira's support team gets back to me same day if I have a question
Anonymous | TrustRadius Reviewer

Cons

ContractWorks

  • Allowing changes to documents midway through approvals/signatures.
  • More sophisticated interface for searching in document text would be nice.
  • Some ability to restart agreements that have been declined by intermediate approvers would be nice also.
Anonymous | TrustRadius Reviewer

Kira

  • Inability to relabel smart fields to suit the review process means it is hard to align it to particular projects (e.g. it would be useful to relabel the "Assignment" smart field as "Is the contract assignable?")
  • Not enough non-English smart fields.
  • Needs the ability to resell user-trained smart fields in a marketplace.
  • Output is not customizable enough.
  • Built-in analysis tools are useful but a little basic.
Anonymous | TrustRadius Reviewer

Usability

ContractWorks

ContractWorks 10.0
Based on 2 answers
It is user friendly and simple.
Anastasia Micallef | TrustRadius Reviewer

Kira

Kira 7.7
Based on 20 answers
If our firm had more contracts in English, the usability of Kira would be rated higher. However, since we have to train clauses in Portuguese in order to use Kira, it makes its usability lower. We still are not able to fully use Kira for reading contracts in Portuguese. It takes a long time and many associate hours to make Kira usable in other languages.
Anonymous | TrustRadius Reviewer

Support Rating

ContractWorks

ContractWorks 10.0
Based on 2 answers
My questions are answered just about immediately, and this is true for all members of my team who have reached out for support. Furthermore, when we have asked about features that do not yet exist, we received detailed commentary from the company and its developers letting us know whether we could realistically expect any of those features to come to be. I am beyond satisfied with support.
Anonymous | TrustRadius Reviewer

Kira

Kira 7.7
Based on 20 answers
Customer Support is excellent. The online help portal is probably the best I have ever seen. Great videos with content easily found. The HelpLine is staffed by knowledgeable people. The videos have saved us providing a lot of in-house training, which we would struggle to resource. The account managers really know the product and their law firm clients and share best practices and trends.
Anonymous | TrustRadius Reviewer

Alternatives Considered

ContractWorks

ContractWorks is the sole software that I have used. Prior to this, I used a spreadsheet and Outlook notifications to manage contract milestones.
Anastasia Micallef | TrustRadius Reviewer

Kira

Kira offers a lot more out of the box than other providers and is also more flexible around integrations. This, plus the clear pricing structure, is why we went for it instead of (or as well as) others.Diligen, RAVN, Leverton, Della, Seal not in list.
Anonymous | TrustRadius Reviewer

Return on Investment

ContractWorks

  • Complete elimination of paper-based review process.
  • Greatly enhanced search capability for legacy documents.
  • Enhanced satisfaction among contract reviewers, ease of use.
Anonymous | TrustRadius Reviewer

Kira

  • Positive ROI: Increased comfort level of attorneys and use of tech
  • Neutral ROI: It has not significantly change how we handle projects, since there still is a need for manual review
  • Negative ROI: It has been cost prohibitive to scale it
Ali Shahidi | TrustRadius Reviewer

Screenshots

Pricing Details

ContractWorks

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ContractWorks Editions & Modules

Edition
Standard$600/month1
Professional$800/month2
Enterprise$1000/month3
  1. Unlimited users, 2500 documents, 5 e-sign licenses
  2. Unlimited users, 10,000 documents, 10 e-sign licenses
  3. Unlimited users, unlimited documents, 20 e-sign licenses
Additional Pricing Details
ContractWorks offers low, transparent pricing plans to meet the needs and budget of any business.

Kira

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Kira Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

ContractWorks
9.5
Kira
7.8

Usability

ContractWorks
10.0
Kira
7.7

Support Rating

ContractWorks
10.0
Kira
7.7

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