What users are saying about
2 Ratings
1 Ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 100
1 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 1.8 out of 100

Likelihood to Recommend

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Prashant Choudhary | TrustRadius Reviewer

Mindmatrix

I would only recommend Mindmatrix as a short term solution for companies that want to take advantage of the ready made drip campaigns for their vertical.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

ConvergeHub
8.3
Mindmatrix
Customer data management / contact management
ConvergeHub
9.0
Mindmatrix
Workflow management
ConvergeHub
9.0
Mindmatrix
Territory management
ConvergeHub
8.0
Mindmatrix
Opportunity management
ConvergeHub
9.0
Mindmatrix
Integration with email client (e.g., Outlook or Gmail)
ConvergeHub
7.0
Mindmatrix
Contract management
ConvergeHub
8.0
Mindmatrix
Quote & order management
ConvergeHub
9.0
Mindmatrix
Interaction tracking
ConvergeHub
8.0
Mindmatrix
Channel / partner relationship management
ConvergeHub
8.0
Mindmatrix

Customer Service & Support

ConvergeHub
7.0
Mindmatrix
Case management
ConvergeHub
7.0
Mindmatrix

Marketing Automation

ConvergeHub
9.0
Mindmatrix
Lead management
ConvergeHub
9.0
Mindmatrix
Email marketing
ConvergeHub
9.0
Mindmatrix

CRM Project Management

ConvergeHub
9.0
Mindmatrix
Task management
ConvergeHub
9.0
Mindmatrix
Billing and invoicing management
ConvergeHub
9.0
Mindmatrix
Reporting
ConvergeHub
9.0
Mindmatrix

CRM Reporting & Analytics

ConvergeHub
8.0
Mindmatrix
Pipeline visualization
ConvergeHub
8.0
Mindmatrix
Customizable reports
ConvergeHub
8.0
Mindmatrix

Customization

ConvergeHub
7.5
Mindmatrix
Custom fields
ConvergeHub
8.0
Mindmatrix
API for custom integration
ConvergeHub
7.0
Mindmatrix

Platform

ConvergeHub
9.0
Mindmatrix
Mobile access
ConvergeHub
9.0
Mindmatrix

Security

ConvergeHub
9.0
Mindmatrix
Role-based user permissions
ConvergeHub
9.0
Mindmatrix

Email & Online Marketing

ConvergeHub
Mindmatrix
2.6
WYSIWYG email editor
ConvergeHub
Mindmatrix
1.0
Dynamic content
ConvergeHub
Mindmatrix
1.8
Ability to test dynamic content
ConvergeHub
Mindmatrix
1.8
Landing pages
ConvergeHub
Mindmatrix
4.5
A/B testing
ConvergeHub
Mindmatrix
3.6
Email deliverability reporting
ConvergeHub
Mindmatrix
2.7
List management
ConvergeHub
Mindmatrix
3.6
Triggered drip sequences
ConvergeHub
Mindmatrix
1.8

Lead Management

ConvergeHub
Mindmatrix
3.9
Lead nurturing
ConvergeHub
Mindmatrix
3.6
Lead scoring and grading
ConvergeHub
Mindmatrix
5.5
Automated sales alerts and tasks
ConvergeHub
Mindmatrix
2.7

Social Media Marketing

ConvergeHub
Mindmatrix
5.0
Social sharing and campaigns
ConvergeHub
Mindmatrix
5.5
Social profile integration
ConvergeHub
Mindmatrix
4.5

Reporting & Analytics

ConvergeHub
Mindmatrix
5.0
Dashboards
ConvergeHub
Mindmatrix
5.5
Standard reports
ConvergeHub
Mindmatrix
4.5

Platform & Infrastructure

ConvergeHub
Mindmatrix
1.4
API
ConvergeHub
Mindmatrix
1.0
Role-based workflow & approvals
ConvergeHub
Mindmatrix
1.8
Customizability
ConvergeHub
Mindmatrix
1.8
Integration with Salesforce.com
ConvergeHub
Mindmatrix
1.0

Pros

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Prashant Choudhary | TrustRadius Reviewer

Mindmatrix

  • Drip campaigns ready to go for several Industries
Anonymous | TrustRadius Reviewer

Cons

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Prashant Choudhary | TrustRadius Reviewer

Mindmatrix

  • Navigation is confusing, not intuitive.
  • Creating and changing users must be done by a ticketing request.
  • Horrific support, all email and overseas, rarely talk to anyone.
  • There are issues in practically every area. There are inconsistencies with sharing of contacts, sharing of client and CRM data. For example, only the owner of the campaign can see reports on that particular campaign. There are sharing inconsistencies throughout the entire program that just do not make sense.
  • There is also an unusually high amount of undelivered mail, and a very high SPAM occurrence. Much higher than our backup, MailChimp for example.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

ConvergeHub

No score
No answers yet
No answers on this topic

Mindmatrix

Mindmatrix 1.0
Based on 1 answer
There are a lot of bugs and poor design in this product.
Anonymous | TrustRadius Reviewer

Alternatives Considered

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Prashant Choudhary | TrustRadius Reviewer

Mindmatrix

I selected Mindmatrix solely based on the content they had available for our vertical.
Anonymous | TrustRadius Reviewer

Return on Investment

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Prashant Choudhary | TrustRadius Reviewer

Mindmatrix

  • Drip campaigns can be started right away because there are prebuilt templates for our vertical.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

ConvergeHub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ConvergeHub Editions & Modules

Edition
Lite$91
Professional$291
Premium$591
  1. per user - per month
Additional Pricing Details

Mindmatrix

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Mindmatrix Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

ConvergeHub
8.0
Mindmatrix
1.8

Likelihood to Renew

ConvergeHub
Mindmatrix
1.0

Add comparison