ConvertKit vs. Intercom
ConvertKit vs. Intercom
Product | Rating | Most Used By | Product Summary | Starting Price |
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ConvertKit | N/A | ConvertKit, from the company of the same name headquartered in Boise, is presented as email marketing software for online creators - the authors, makers, podcasters, photographers, YouTubers, teachers, and artists. The vendor boasts 19,500 paying customers, sending 500 million emails per month, and rapid growth. | $29 per month | |
Intercom | N/A | Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more resources - leading to happier customers and more efficient support teams. | $39 per month per seat |
ConvertKit | Intercom | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | ||||||||||||||
More Pricing Information |
ConvertKit | Intercom | |
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Top Pros |
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Top Cons |
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Email & Online Marketing |
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Reporting & Analytics |
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Pre-Send Testing |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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ConvertKit | Intercom | |
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Small Businesses | ReachMail Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | VerticalResponse Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Emma by Marigold Score 8.6 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ConvertKit | Intercom | |
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Likelihood to Recommend | 10.0 (3 ratings) | 9.0 (263 ratings) |
Likelihood to Renew | - (0 ratings) | 8.9 (19 ratings) |
Usability | - (0 ratings) | 8.8 (171 ratings) |
Availability | - (0 ratings) | 9.1 (1 ratings) |
Performance | - (0 ratings) | 9.1 (1 ratings) |
Support Rating | - (0 ratings) | 7.1 (10 ratings) |
Online Training | - (0 ratings) | 8.1 (2 ratings) |
Implementation Rating | - (0 ratings) | 7.5 (5 ratings) |
Product Scalability | - (0 ratings) | 9.1 (1 ratings) |
ConvertKit | Intercom | |
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Likelihood to Recommend | ConvertKit | Intercom |
Pros | ConvertKit | Intercom |
Cons | ConvertKit | Intercom |
Likelihood to Renew | ConvertKit No answers on this topic | Intercom |
Usability | ConvertKit No answers on this topic | Intercom |
Reliability and Availability | ConvertKit No answers on this topic | Intercom |
Performance | ConvertKit No answers on this topic | Intercom |
Support Rating | ConvertKit No answers on this topic | Intercom |
Online Training | ConvertKit No answers on this topic | Intercom |
Implementation Rating | ConvertKit No answers on this topic | Intercom |
Alternatives Considered | ConvertKit | Intercom |
Return on Investment | ConvertKit | Intercom |
ScreenShots | Intercom Screenshots |